Atour Hotel Shanghai Hongqiao International Exhibition Beixinjing

Funcionários super prestativos atenciosos precisei comprar uma mala eles fizerem o pedido em 1 hora a mala chegou . Todos sempre muitos simpáticos eu amei toda a experiência

-Location (close to metro station) -Dyson hairdryer -clean rooms -very thoughtful personel

Everything. The room is very clean, and the position is very convenient, right when you are out from metro. The bed and the pillows are very comfortable, I had a very nice sleep after an overnight flight. The staff were also very friendly. The room has AC and a shower, with all toiletries you need

Nothing.

The location was very good, with the metro right next to the hotel and a convenience store downstairs. The room was cleaned everyday, everything was very clean overall.

Unfortunately we never had one good night sleep among the 6 we spent here. When we arrived they gave us a room without a real window (no natural light) even though i had booked a room with a city view especially. We were able to choose another one the next night. But as soon as we arrived into our new room, we started to hear a lot of noise keeping us awake from either the neighbors (bangs in the walls, very loud talking) or screams in the corridors very early in the morning, and even some sort of drill or tool in the walls at 7am. We complained to the staff several times about our neighbors and even though they seem to have called them to tell them to be careful, the noises continued. Maybe next time they should try to be more persuasive, or offer us another room to sleep in for the rest of the night. A hotel is a place where you’re supposed to rest, not to stay awake all night because of disrespectful people or organization issues.