Ella Mount View Guest Inn

We had the triple room for the two of us; it was a great size. Having a scooter was handy; however, tuk-tuks are everywhere. Great internet wifi. Very comfortable stay!

Service was excellent. We received a warm welcome with fruit juice, leis and candle lighting . Excellent buffet dinner and breakfast. Updated bathrooms.

Great view, spacious room and decent breakfast.

Nothing

A nice large property with a lovely English style garden. The space, style and interior 3 bed property we were in was nice. The staff lit an open fire for the evening when it got a bit chilly and we ate a home cooked dinner in the property served by the attentive staff.

We had requested in our booking the afternoon tea option (as stated in their booking confirmation, requiring 48 hours notice). It was our wedding anniversary and a 5 hour drive from Sigiriya- so thought this would be a nice reception in their garden. We got only a cup of tea which was hugely disappointing. The meal for 5 was $100 so very expensive for a very simple 3 course meal of mushroom soup, curry and rice (1 drumstick each) and a sliver of crème caramel. Attentive service but surprisingly lacking in spice for Sri Lankan traditional food. The least favourite part was the main bedroom being extremely damp. There was a strong smell of damp and when we hopped in to bed realised all of the bedding was actually damo, as was the loo roll! I slept within my own towels. Upon telling the staff in the morning, they said they’d investigate but this can hardly be a new problem - there is visible damp on the bathroom walls and the source of the night long dripping was clearly evident from the roof and pooling of water… Disappointed. Mishaps and misunderstandings can be forgiven but pretending problems don’t exist is another. Shame as the property could be nice.