Yome - Your Home in Florence

Great location. Lovely place

Stairs inside the apartment was a bit uncomfortable. Parking is a bit far

The location is right in the heart of all the action and couldn’t be much better from that perspective. The beds were very comfortable.  Bathroom was very small, but met our basic requirements. Nice kitchen, sitting area and common area. Good size bedrooms with lots of hanging space.

Directions to the place we’re confusing. Showed up at prearranged time yet waited an hour for staff to show up to let us in. Slow response to a broken toilet with no confirmation when it was repaired. No basic supplies like coffee/tea/Salt/pepper which is standard in other places we have stayed. Bathroom door lock broken. Lots of stairs, which we were forewarned about, but insufficient timed lighting in the stairwells. Questionable emergency exit protocols due to locked bars in stairwells and above mentioned poor lighting.

Host was extremely accomodating. We appreciated letting us store our luggage so we didn’t miss out on anything. We also found host very responsive to all our needs. We appreciated arranging our taxi

There was nothing We liked everything. The only thing was we struggled a bit with the keys they were sticky

The location was exceptional, right in the centre. It was very rustic. Great aircon.

We were floor 3, apartment 1. It was one bedroom, but I felt mislead by the advert. None of the pictures matched our apartment, the sofa bed was touching the kitchen side, The Kettle and Iron provided had the wrong plug on so could not be used. Three mirrors , but only one that you could see through. The steps were extremely step and narrow. A strange odour, which even the masses of plugged in air fresheners didn’t fix. Very noisy. From church bells ( to be expected even at 6am) but from other guests voices and moving furniture. Concerns over electrics,