Zenitude Hôtel-Résidences Nantes Métropole

The Studio was actually quite big and nice for a very good price! It was acceptably clean; only if you kept the bathroom door closed did it start to smell bad, so I kept it open! It was quiet. Overall, I liked my stay there!

The thing I didn't like was the staff, particularly the guy at reception when I was checking in! I had to make a deposit for the stay, and he said that I had to make it with a credit card, but I only have a debit card, and I asked, "how can I make the deposit then?" His response was kind of, "I don't know, you have to contact booking", then I asked to talk to the manager, and he said that I can't because he was on vacation! Paying the deposit with cash was also not possible.. Basically, I had to think of all the ways to make this work and come up with ideas, and the guy simply didn't care to help me find a solution! Worst was that he barely spoke any English. To be in that situation where I have paid for everything, made the trip to the hotel, and feel stressed that I might not be able to stay because the staff has absolutely 0 qualifications and is not even trying to help, I will never go to that hotel again!

Better than most I've stayed at

Clean, safe and comfortable Residence. Perfect for family travelling through Nantes for one night stop.

Nothing

The location was great for a stop over when driving down to the south of France. The room sizes were good and it was handy having a fridge.

No air con - this was a big problem with two young children, it was just so hot. We didn’t realise it didn’t have air con when we booked, otherwise we wouldn’t have booked it in the summer. They do provide a fan, but this really didn’t do anything. There’s also nothing walking distance for food. It wasn’t a problem as we just drove for 5/10 mins, where there were a couple of restaurants and a supermarket, but it might bother some people.