B&B HOTEL Calais Terminal Cité Europe 4 étoiles
Top rated by guests





8.4Excellent
(1,481 Ratings)
"Location very convenient. Staff friendly and spoke good English. Able to buy pizza from hotel too."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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B&B HOTEL Calais Terminal Cité Europe 4 étoiles features an excellent location just 656 feet from the Channel Tunnel, 10 minutes from the Eurostar TGV station, 10 minutes from the port and the beach.
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Top rated by guests
8.4Excellent
(1,481 Ratings)
"Location very convenient. Staff friendly and spoke good English. Able to buy pizza from hotel too."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Great
Nothing
9.0 / 10.0
'Executive' suite was a great room for a family. Double bed plus two singles. Separate shower and bath, toilet in a separate room. Drinks station with sink, microwave and Nespresso machine. Mini bar with a few drinks and snacks included.
6.0 / 10.0
This is a hotel that we have used for many years. We had two stays, one on our way to holiday and one on the way back. Unfortunately the first room that we had was on the 5th floor which was noisy because of the fan system so would'nt stay on the 5th floor again. It also had a mouldy patch in the corner of the room.
The second stay was on the ground floor which was up to standard thank you.
The staff at this hotel are very helpful and friendly.
9.0 / 10.0
Location + facilities = perfect
Room was a bit cold.
9.0 / 10.0
Lovely having a bath after a long drive. Fridge, kettle and microwave meant we didn't have to rely on fast food. We also got to eat at a table. The rooms are spacious. Bed was comfy.
It's not beautiful but I think everyone uses this as a stop over, so not a problem.
I think they could have provided just a couple more freebie tea and sugar sachets.
5.0 / 10.0
Close to the Channel tunnel, large car park, large room, in-room coffee machine, 24/7 reception
Cleanliness needs serious improvement: the toilet room smelled very badly, I found hairs in the shower and clear signs that someone sat on the bed. The feeling in general was that of a low standards service, not of a 4 star hotel.
The furniture is in need of minor fixes. A third of the light switches are disconnected and the active ones control lights here and there with no logic (nothing serious, but very annoying when at 3 am and tired of a long drive you get flashed, and have to go testing all the switches in the room before being able to crash onto the bed)
10.0 / 10.0
Location very convenient. Staff friendly and spoke good English. Able to buy pizza from hotel too.
6.0 / 10.0
Great location
Old tried not worth what us charged lots of police staying there and staff appear to have lost their enthusiasm for the place needs a good clean
9.0 / 10.0
Location
7.0 / 10.0
Dog friendly Self catering room in a good location. Excellent Receptionist who was very helpful Good parking
Had to request crockery and cutlery as none provided in the room. 2 additional single beds in the room which we didn’t want
9.0 / 10.0
Very nice staff
Booking through Booking.com
8.0 / 10.0
Value for money
Nothing major
8.0 / 10.0
Convenient to tunnel safe and secure
We arrived later there was no hot water left at 10.45 pm
4.0 / 10.0
Size of room. Comfort of bed
Floor covering.
Plastic moulded bathroom although size was good. Room was quite worn out in parts despite the fact we had chosen a superior room. Certainly not four star . Breakfast was adequate but very commercial and not appetising
8.0 / 10.0
The location is perfect for the Euro crossing to the UK. Room was very big, clean and had everything you need.
Staff checking in were excellent.
10.0 / 10.0
Close & easy access to Tunnel, dog friendly , very helpful English speaking staff, plenty of car parking , good WiFi.
Nothing all good
9.0 / 10.0
Great for a short stay on the way to the UK. Big room and safe parking
The shower drain does not work that well, one always floods the bathroom when taking a shower.
10.0 / 10.0
closeness to the Eurotunnel. The room was large, with a double bed and single bed, table and chairs, mini kitchen and bathroom with bath and shower. It was great to have so much space.
The restaurant is simple but goo and the breakfast was excellent.
9.0 / 10.0
Excellent facilities for disabled room
No negative features
6.0 / 10.0
Good location. Large rooms
Toilet too small
7.0 / 10.0
Large room staff super friendly
Hard to access from car park. Bed wasn’t very comfy and breakfast was terrible.
6.0 / 10.0
The hotel is perfectly located just 5 minutes from the shuttle, with ample on-site parking. The staff were welcoming and friendly.
We paid for an upgraded room, but upon arrival, we were disappointed to find it wasn’t properly cleaned. Surfaces and floors had accumulated significant dust and dirt, suggesting they hadn’t been cleaned in some time. The bathroom also had a very unpleasant odor.
8.0 / 10.0
Convenient and easy to access, with ample car parking
Na
10.0 / 10.0
amazing room , soo much space, third bed separated by a curtain, clean, bright and very comfortable, appreciated the coffee machine and fridge liked the bar area which was spacious and bright, small point loved the body wash and am actively sourcing it to buy.
" proper cups for hot drinks, paper ones not ideal and one leaked, despite comfortable beds and bedding the room got hot at night and it was too loud to alter the thermostat or open the. window
10.0 / 10.0
Great location for using the tunnel. Big room, nicely furnished and very clean. Staff were very friendly and helpful. Prices in the restaurant and bar were reasonable for a hotel.
Nothing really.
8.0 / 10.0
Spacious room with extra amenities. Overall clean.
Clean white bed linens and towels.
Reasonable price including a choice of breakfast foods.
Convenient location for Eurotunnel.
Quiet, staff pleasant and helpful.
Bed not as comfortable as expected really firm.
Sadly the toilet, it needed a proper clean, meaning the toilet bowl.
There wasn't a full compliment of coffee making extras in room as should have been.
We were a little disappointed having stayed at this 4* rated hotel.once before, a different room without complaint.
Will go back to three 3* stayed many times with no complaints next door.
7.0 / 10.0
Location was perfect and plenty of space in the free car park. The staff were excellent and there was an app based customer service. We could message the staff and ask for more coffee etc for the room and they responded quickly.
The air conditioning didnt work so we had to ask for a fan because the room was very warm, even in October! The toilet was very small and claustrophobic and as there were no windows in the toilet, it was a bit smelly. I expected better for the price.
9.0 / 10.0
Clean and comfortable room, very helpful staff
No complaints
9.0 / 10.0
We decided to go for a 4 star hotel on our return trip on Le Shuttle as we've stayed in this area before but in a 3 star which we found quite small and claustrophobic. I'm so pleased we upgraded to 4 star as this room was much larger and lighter. It had a large, comfortable bed and the bathroom had both a bath and a shower which was luxury! It also had a table and chairs and a small sink and fridge which were useful. It still provides more function over style, but overall good value for money and great for its proximity to Le Shuttle as it's only about 5 minutes away by car.
Paper drinking cups in a 4 star hotel is poor. Some of the top level shelves were dusty.
5.0 / 10.0
Location is good
This did not feel like a 4 star hotel. Basic, with poor quality food. Not sure how you get 4 stars but it leaves a lot of room above.
9.0 / 10.0
Our go to stay for travelling on Le Shuttle. Friendly staff, good breakfast, dog friendly.
Nothing.
5.0 / 10.0
Cedric on reception was very helpful
Basic nature of the accommodation. Multiple beds in an Executive room.
9.0 / 10.0
we like the location, the security of the parking and the staff always ready to give you a little bi
t of extra mile we had to leave the hotel at 430 am the breakfast wasn't available but the staff let us use cappuccino machine and tables without any charge
the location is very close to euro tunnel, to exit from euro tunnel and go to hotel is a matter of two minutes that is very good, but to enter to the Eurotunnel from the hotel there is a mandatory very long route that takes 15 minutes from hotel to Eurotunnel and despite there are a lot of lamps to illuminate the road, the lamps are always switched off, the signs are not evident not illuminated and sometimes satellite doesn't help, so you are obliged to go around to find the right way to enter the eurotunnel, this waste a lot of time, increase the frustration and minimise the advantage to be so close to eurotunnel!
Advice to the hotel: request to have better evident illuminated signs only for euro tunnel, insist to ask Coquelle council to switch on the lamps and convince Coquelle/Calais council to make the road to tunnel much more practical ( use same way to enter euro tunnel and to exit euro tunnel)
8.0 / 10.0
Excellent location if using Le Shuttle, friendly staff, very large rooms with microwave, fridge, table and chairs
Nothing
7.0 / 10.0
Proximity to le shuttle
Secure parking
Breakfast fine
Room clean
Tea and coffee making facilities
Staff helpful
Rooms tired and dated with a weird layout
8.0 / 10.0
The rooms.
No restaurant. Looking tired.
7.0 / 10.0
It was ok, secure parking and close to the tunnel.
8.0 / 10.0
Clean, spacious room, en-suite facilities were excellent.
10.0 / 10.0
Staff were exceptionally helpful !
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at B&B HOTEL Calais Terminal Cité Europe 4 étoiles. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is B&B HOTEL Calais Terminal Cité Europe 4 étoiles pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
