B&B HOTEL Calais Terminal Cité Europe 2 étoiles





7.6Good
(1,623 Ratings)
"Clean and tidy
Staff helped us to locate a missing teddy and reunite it with our son. Communication was great."
Verified guestDon't miss out! Price and availability may change
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Shared living spaces, Ironing facilities and more
Located in Coquelles, B&B HOTEL Calais Terminal Cité Europe 2 étoiles is a 4-minute drive from the A16 motorway and 1.2 mi from the Calais Eurotunnel. Free WiFi is provided in this hotel.
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7.6Good
(1,623 Ratings)
"Clean and tidy
Staff helped us to locate a missing teddy and reunite it with our son. Communication was great."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Clean and tidy
Staff helped us to locate a missing teddy and reunite it with our son. Communication was great.
A little worn in places
9.0 / 10.0
Very convenient for shuttle travel.
The toilet flush took ages to finish. No tea and coffee facilities
8.0 / 10.0
Good location, close to eurotunnel and cite europe shopping center, rooms were clean, staff was friendly. good facilities and beds are super comfortable!
we had no shower gel/shampoo in our room as it has run out.
8.0 / 10.0
Close to eurotunnel
Access to room at any time with the automatic machine at the entrance for check in
Big parking
The shower isn’t in a seperate room but in the bedroom
6.0 / 10.0
Perfect proximity for ferry and fast food, handy vending machines for snacks, hot and cold drinks. Charger port on bedside light, code access, so no faffing about with keys. Nice warm shower with soap provided.
On arrival, you use a machine to book in, mine refused my card, called for help but no-one came. Floor design was very busy, does your eyes in. Only one pillow and one small towel each. Room was cold in the morning. I asked for a wheelchair accessible room, ours was on the ground floor of the reception building, but was definately not accessible to a wheelchair, luckily it was so small I could hold onto the walls and shuffle round. The toilet ran constantly, then wouldn't flush when you needed it to.
7.0 / 10.0
The hotel has a private, secure car park that is shared with the police. The car park is locked at night so this gave us some peace of mind that the car will be safe, especially as there were some dodgy blokes hanging about in the car parks in the proximity of the hotel.
The room was very small and showed signs of insufficient maintenance. There was dust in several areas, limescale in the shower, and noticeable condensation on the window. Despite adjusting the thermostat multiple times, the heating did not appear to function properly. The soap dispenser was loose and did not stay fixed to the wall as intended.
The toilet paper was of very low quality, and the toilet required multiple flushes to clear it. No extra pillows were provided, and the existing ones were too soft to offer adequate support.
Considering the size of the room and the level of comfort provided, the hotel is expensive for what it offers. Its main advantage is that it is close to Le Shuttle. Overall, it is acceptable for a one-night stay, but not suitable for a longer visit.
6.0 / 10.0
Very convenient and safe environment.
Complicated automatic check-in - no manned reception. You need access to your email to get your room number when you check in.
10.0 / 10.0
Excellent access for channel tunnel, right next to it. Had my dog with me and only €6 extra for her. Comfortable room, very clean. Great price! Overall very happy with this hotel!
There was nothing I didn’t like
10.0 / 10.0
Location next to Channel Tunnel (7min drive).
Walking distance to Lidl, McDonalds and Bar/Restaurant.
Very reasonable room rates.
Nothing really.
Hotel was basic, but for the price and our needs, very good value.
8.0 / 10.0
Close to the port
The card machine was being temperamental.
The email with my room number and access code arrived 20 minutes after I had managed to get them from the reception at the adjacent 3 star B&B hotel.
The shower head was broken and water poured out at the side as well as through the holes.
5.0 / 10.0
The heating in not working in both rooms I booked
7.0 / 10.0
Great stop over location
Could be noisy
6.0 / 10.0
Convenient and comfortable
8.0 / 10.0
large room, big bed, warm, hot water, close to Le Shuttle, staff very friendly and helpful
signage for hotel car park exit
flush for toilet in room did not work properly
2.0 / 10.0
Very very basic. Bed comfortable.
I am shocked that Booking.com is marketing this hotel as suitable for paying guests. It has been taken over by Police and is now nothing short of a paramilitary police barracks. There were 30-40 armed police in reception, with guns on their hips. The car park is packed with police riot vans, police cars and motorbikes. They have taken over all 3 hotels on this site. It is not conducive to a pleasant stay, when you are having breakfast alongside numerous Police officers, armed to the teeth, with hand guns on their hips. Its very frightening.
8.0 / 10.0
For a two star hotel the rooms were fine, they were clean and comfortable, the bed was very comfortable and pillows amazing...
Its an automated check in system, and this wasn't working when we arrived, also the intercom to be used when there is any problems with check in didn't get answered either.... after trying again and a again we had not other option but to seek help at the neighboring hotel, who despite signs everywhere stating that you were not to go to the neighboring hotels, were very helpful and got someone to meet us back at reception.
10.0 / 10.0
I liked easy access, booking in to the room anytime and lots of parking space.
There is no kettle in the room.
8.0 / 10.0
Comfortable and nice and quiet
Parking I realise that the police have to park there but they must have space for van and trailers
5.0 / 10.0
Location and price
No twin rooms available. Cold. Bad pillows.
7.0 / 10.0
Does the job
Very basic
8.0 / 10.0
Perfect location for an early morning shuttle service to the UK. Very good value for money. Lacking in services such as evening meals but plenty of choice in the nearby shopping centre and entertainment centre.
Nothing to note give the price paid. Happy with our stay.
9.0 / 10.0
Room was clean and exactly what we needed. Excellent value
Not applicable
8.0 / 10.0
Convenient to le shuttle, lovely comfortable bed and a good shower, dog friendly also
This is a budget hotel and generally no complaints. Great value
7.0 / 10.0
This is budget hotel with modest and small rooms, but clean and ok. Some bending machines at the entrance. Big free parking, pet friendly policy. Hotel is conveniently located near Le Shuttle terminal, just a few minutes drive.
Check in process was automated, which is fine, but there was big queue because people had problems to find their number, something was not working, etc. Probably app should be more user-friendly.
8.0 / 10.0
Convenient location
7.0 / 10.0
Good basic and secure hotel and car park. Receptionist was very friendly and efficient. Location excellent for shops, restaurants and Le Shuttle.
Room, whist clean and comfortable and had everything we needed, was a little compact. But perfect for a stop over.
3.0 / 10.0
Very friendly receptionist upon arrival. Bed was comfortable. Location near the terminals.
The hotel is in terrible condition. Old and in desperate need of a refurbishment. Everything is literally falling apart. We found the room very dirty with horrible smell which persisted throughout our stay.
7.0 / 10.0
Good location, comfy beds
Could do with a spruce up
7.0 / 10.0
Very comfortable very clean good value
Dark car park. Felt unsafe as a single female traveller. No signage whatsoever: Four large buildings and extremely unclear which one housed check in, and I wandered around in the dark trying to find where check-in was.
10.0 / 10.0
Nadira was the best we have come across so far ,she enjoyed the conversation and customer service 👏👍🙏🥳excellent work
Should be worth more 🌟
3.0 / 10.0
Location was ideal for early arrival at the Eurotunnel. Also there are a few restaurants and eateries locally, within walking distance.
£10+ for breakfast, dried up bacon in a pot, and some form of scrambled egg in another pot. A poor coffee machine and a lack of a breakfast tea.
No drink facilities in the bedroom.
The pillows felt like they were filled with my nan’s old tights, and there was only one each.
9.0 / 10.0
Close to the Le Shuttle, very convenient
7.0 / 10.0
proximity to le shuttle and citie europe
9.0 / 10.0
The hotel was very near the port and was easy to find. the rooms were clean and comfortable. It was very good value for money for one night stay.
7.0 / 10.0
Location, price and easy check-in procedure
Air con was not great and cold water was hardly available to clean teeth and adjust shower temperature
8.0 / 10.0
Close to cite europe for shops and restaurants. There's also a pathe cinema and ample parking
Very nice breakfast for an extra 9 euros
Power shower
We woke to find had ants in the room in the morning
No AC or tea and coffee making facilities
9.0 / 10.0
Excellent location. Very near to Coquelles and easy access to ferries
Worried about number of migrants in groups hanging about and looking for something ?
4.0 / 10.0
Location
When we arrived at the hotel at 1am the room given had not been cleaned
5.0 / 10.0
Easy access from le Shuttle
Tatty mouldy shower curtain with many hanging hooks missing.
9.0 / 10.0
Location is good
Difficult check-in as automated checkin had errors
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at B&B HOTEL Calais Terminal Cité Europe 2 étoiles. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is B&B HOTEL Calais Terminal Cité Europe 2 étoiles pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
