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Includes essentialsInternet / Wifi, Parking, Balcony or Patio and more
About this hotel
The Chainbridge Hotel has a shared lounge, terrace, a restaurant and bar in Llangollen. This 3-star hotel offers free WiFi. The hotel features family rooms.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
The Chainbridge Hotel has a shared lounge, terrace, a restaurant and bar in Llangollen. This 3-star hotel offers free WiFi. The hotel features family rooms.
Amenities
Internet / Wifi
Parking
Balcony or Patio
TV
Family friendly
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.1 / 10.0
Excellent(2,102 Ratings)
100% verified reviews
3.0 / 10.0
Very much in need of renovation and a good clean
The staff were friendly
The room was shocking! We checked in and immediately checked out!
The room was awful and it’s a shame as the location for balcony views was lovely.
8.0 / 10.0
Would recommend
Friendly & good location.
Couldn’t turn the heating down in bedroom 🥵
6.0 / 10.0
After many stays our recent one dissapointing!!!
Having stayed here with my husband on numerous occassions yiu cannot get a better setting beautiful views and of course the amazing river dee..it really is picture postcard and so relaxing.
Our last visit start of November 2025 unfortunatly were left feeling dissapointed. Firstly we usually pay around the same price for B&B each time we visit, this time we sat at our table expecting a full English( or wesh)breakfast as we have always had before( we dont have this at home so when we go away its a real treat) only to be told you have to pay extra now, and only get a continental breakfast, this was a bit let down for us as we are not really into pastries/ yoghurt/ cereal eaters. Also we have had brilliant nights sleep and comfy bed on previous stays, this time the bed was so hard I hardly slept. Then, on leaving just a box to pop your room key in... no customer service what so ever, no one asking how was your stay? Etc Etc....myself and my husband feel that this hotel is living now solely off its location and not providing the extra bit of personal service..All our previous stays have been in the summer , except this time, in the evening it was quite chilly whilst having a drink in the bar, we even moved to sit by the area by the fire..but that wasnt fired properly do didnt let out much heat. All in all we have mixed feelings on returning to The Chainbridge unfortunatly!!!..
9.0 / 10.0
Lovely, peaceful, friendly.
Brilliant, peaceful location. Stunning views. Good staff.
Nothing that can’t be helped. 2 car parks - one on the same level as the hotel, but driving is very tight. Or, one up the hill, but it requires walking up some rickety steps. Neither are ideal, but they are fine, and nothing can be changed about this.
Only other thing might be to have normal sized cups rather than teacups in the room.
9.0 / 10.0
Perfect location with great views
Perfect location across from Berwyn station, one of the stops for the steam trains. Canoeists supplied some entertainment too. Room was basic but clean and the balcony was just fabulous.
Booked a table for dinner. Not a huge choice of food but it was hot, tasty and plentiful.
Staff were lovely.
The room was so warm! We turned the heating off but it was still too much. We slept with the window open and still managed to sleep despite the thunderous Dee just below.
Continental breakfast was good, but a full English would have been better.
Again, the staff were great - friendly and helpful.
8.0 / 10.0
Beautiful location with very welcoming, helpful and attentive staff
Friendly welcome, excellent service. Beautiful setting
Great value for money
Slightly dated decor but represented very good value for money
9.0 / 10.0
One to return to.
The chainbridge hotel is in the beautiful location of Llangollen Wales , it don't really matter what the weather is doing as it's beautiful all year round , chainbridge hotel very clean and comfortable place to stay and only a mile away from the town , Staff where great and friendly, but only do continental breakfast, but was plenty of choice,
This hotel only has a 1 food rating was we eat out for evening dinner as lots of places good to eat , Not saying their food is bad just layed it safe Sonia, water
6.0 / 10.0
Disappointing
Location
They spoiled the birthday cake surprise had to ask for it also brought the STARTER after we had finished main course
4.0 / 10.0
This was disappointing as the location of the hotel is great but the service doesn’t match
Th location
Room was on the small side as advertised, bed was not very comfortable.
They was no evening meal available on a Sunday night. This was not advertised prior to our arrival. Then no cooked breakfasts in the morning and we heard quite a few people were surprised by this and again not informed of this until we got there and no offer to refill coffee or tea at breakfast.
There was no cooked breakfast which was very disappointing. The restaurant food was inconsistent. Some things well cooked and tasty and others cold and undercooked
10.0 / 10.0
Special stay!
Everything.
Nothing to dislike.
9.0 / 10.0
Fabulous location
The location and staff
8.0 / 10.0
A disappointing report of an hotel with so much to offer!
So this ‘visit’ was booked on behalf of some very good friends to allow them to have a great weekend away for a significant birthday.
The facilities were as I remember them, but sadly since, I understand, new ownership, the food was not. Staff I’m told were excellent, but apologies for new owners is not a good sign!
The food
10.0 / 10.0
Epic stay thank you
Location, amazing spot
Bathroom door to get into the loo, didn't open well
9.0 / 10.0
Would book again
Loved that the balcony was over the river, left my door open at night sounded like we were over a waterfall
We were there for a wedding at another venue , To far out for taxis
9.0 / 10.0
very enjoyable
location and size of junior suite
no fridge in room
8.0 / 10.0
A delight to be right on the river.
Buffet food at breakfast was very good.
More subtlety in the evening menu choices.
8.0 / 10.0
Beautiful setting.
Beautiful setting lovely and quiet.
Nothing not to like but could have done with a hairdryer and mirror in the bedroom. And a toilet brush in the bathroom.
10.0 / 10.0
Lovely, relaxing and would definitely recommend.
We absolutely Love this hotel and it's location on the riverside is fabulous. The addition of balconies overlooking the river was genius. The staff are fantastic, especially Sophie, Gemma and Lisa - they couldn't do enough for us and nothing was too much trouble. They're all excellent assets to this hotel. We stayed for dinner on 3 nights and the food was good. I especially enjoyed the fishcake, but was disappointed there was only one. Lamb, beef brisket and scampi were also lovely. I would highly recommend this hotel and if you're water lovers, the sound of the river is wonderful.
Parking isn't the best, but I don't see how that can be improved. We absolutely Hate the stairs, both having mobility issues, but it's our choice to take a room with a balcony over the river - there are downstairs rooms on the canal side of the hotel. I was disappointed that there were no hot options for breakfast now, but the buffet was good and I can totally appreciate why they only offer this now with the cost of everything going sky high. All in all I would still recommend and will definitely be returning again and again.
3.0 / 10.0
Really disappointing.
Location lovely. Breakfast was good.
The room was very disappointing and nothing like the rooms advertised on booking.com
It was tired, drab and gloomy.
We were so disappointed we asked if we could get a refund and look for somewhere else to stay (as the hotel was fully booked) but were told that this could only be done through booking.com. Although the receptionist was polite, nothing was suggested to improve the situation. We were shown the room opposite ours by some other guests - their room was as advertised and was 15 pounds cheaper than we had paid. We had booked a family room several months ago, we ended up coming without our daughter and had asked on arrival if we could change to a double room. We appreciated that this wasn't possible due to the hotel being fully booked, however, the standard of the family room and it costing more than the lovely room opposite just isn't good enough, nor is the refusal to refund us when we didn't want to stay.
9.0 / 10.0
what was needed
position and views . comfortable
all ok
10.0 / 10.0
Really enjoyed
Facility, customer service
Nothing
9.0 / 10.0
Very peaceful, completely emersed in nature.
Staff were very helpful and welcoming,
The location is breathtaking, wonderful.
Very peaceful and quiet,
Thank you for welcoming us.
See you again soon
Tight narrow lanes on entrance to hotel, no cash excepted. Such a shame.
10.0 / 10.0
A stunning location with amazing views
We had seen the hotel when we travelled on the steam train and it looked beautiful in a fantastic location
N/A
5.0 / 10.0
Lovely setting but underwhelming hotel
Great views of the river, right next to the steam railway Berwyn station.
Very hot in the hotel. Strange smells in the corridor and room. Double bed mattress was almost too small for 2, especially with central support making it feel like you’re going to fall out. Bathroom was tired. Breakfast coffee had no taste.
8.0 / 10.0
Amazing location!!! Book dinner elsewhere unless you like to eat early
Loved the view from the balcony stunning setting!
Last dinner order on Saturday night was 7.45pm, our canoe trip over the aqueduct didn’t finish until 8pm so had fish and chips for supper instead of dinner in the hotel…. Room was very hot, so difficult to sleep. Bare earth wire in the bathroom.
9.0 / 10.0
Expensive hotel but standards were a little disappointing.
Great location and good staff.
Our bedsheets had stains on it and the toilets had flies everywhere.
10.0 / 10.0
What an outstanding, beautiful place to stay and unwind among natural beauty and fast growing water.
The location and hotel is just out of this world. The scenery is stunning . The hotel is well kept, full of charm and immaculately clean. Parking is plentiful hotel is easily accessible to all. Dogs are welcome. The menu is plentiful, something for all tastes and dietary requirements. Rooms are beautiful, very comfortable and cozy. We had a balcony room over the river. The flowing water is incredibly loud, however once the balcony door is closed, silence resumes.
There was honestly nothing we didn't like about our stay. It was perfect for our needs.
6.0 / 10.0
Splendid views
Time waiting in the restaurant
10.0 / 10.0
Chain ridge experience lovely for a relaxed mini weekend staff very helpful
Hotel was in a great location staff were fantastic, just lacking cooked breakfast for what we paid just short of £300 for 2nites,needs clean sealant round the shower very moldy
As above overall a nice staff just needs updating as a hotel
6.0 / 10.0
Amazing views but needs a bit more effort when it comes to cleaning
The location and view, the balconies in the room
Room wasn’t completely clean, dirty water stain on bathroom door and biscuit under the bed, I also had a bad experience at the bar with my pint of beer having lumps floating in it twice and lipstick marks on the glasses. There was also toothpaste on the bathroom cups.
9.0 / 10.0
good weather/good location/good view from room
location is perfect
The breakfast could be better, even the full breakfast is not supplied there should at least be some boiled eggs.
8.0 / 10.0
Nice but tired
Its location
Bit tired
2.0 / 10.0
I would never stay in the hotel again . The staff were lovely however the hotel was extremely under
The location
Food was very poor and expensive. My friend came from southern England and I was very embarrassed by the evening meal and the breakfast . The room was clean but no glasses for water , very basic for the amount paid
9.0 / 10.0
Enjoyable.
Ideal location
Maybe too far for some to walk if you didn’t want to drive in to town.
4.0 / 10.0
Staff were great outdated hotel the stay was ok bed was comfortable
Location was very nice not much to choose from from the breakfast
The way it was put across it wasn’t far from Lang Golan the main male at the hotel was very expensive. I’m very poor had a couple of mouthfuls and left it. The bathroom had a window but no handle on the window so it was patiently closed. A view from our window was poor and it was a pathway so if you were getting changed, people could see you not acceptable should be frosted glass.
8.0 / 10.0
Overall a pleasant place to stay, facilities good apart from bed in room 21.
The food was excellent and the location for LLangollen and the Horseshoe falls
Room 21 double bed is small in width.
7.0 / 10.0
Enjoyable stay in a beautiful location.
The location is beautiful to sit out on the balcony watching the kayaks go past and the steam train stopping at Berwyn station was very relaxing. The staff are friendly and welcoming they looked after us well. We had a balcony room well appointed with plenty of sockets and usb by side of bed.
Our room was nice but a large gap at the top of patio door had to plug with toilet roll to stop midges getting in. The bed way too hard for me but this is personal choice. I was very concerned by the 3 star food hygiene rating as we booked in for Sunday lunch, but the restaurant and food were excellent. Very disappointed no cooked breakfast only continental.
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Chainbridge Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Chainbridge Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Chainbridge Hotel?
We found 6 amenities for this rental. This includes internet / wifi, parking, balcony or patio, tv, and family friendly.
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