The Canary - Spacious Apartment at Downtown with Views

Emplazamiento perfecto para visitar Lisboa, apartamento muy amplio y cómodo. Anfitriona muy amable y pendiente.

Limpieza mejorable, edificio antiguo, apartamento bastante renovado

Generally a nice apartment ,great location

The lift (elevator) was not good if someone on the upper floors did not close the door properly the lift would not come back to the ground floor so had to walk up the stairs .The apartment needed a freshen up ,some paintwork needed fixing and the ensuite bathroom had a musty smell and some mould,and the air fresher used was overpowering.

Location perfect for walking in the city centre.

No breakfast included.

Unfortunately, the lift wasn’t working when we arrived, which meant I had to carry our bags up six flights of stairs. This was far from ideal and made our arrival unnecessarily difficult. When I raised the issue with the host, she responded by saying that the previous guests hadn’t experienced any problems with the lift. I found this response disappointing, as it came across as though my concern was being questioned or that I wasn’t being entirely truthful about what had happened. Another issue was communication around check-in and check-out. We had requested an early check-in and late check-out through the app, but unfortunately, we never received a response from the host confirming or declining either request. We completely understand that early check-in and late check out cannot always be accommodated; however, a clear response would have helped us plan accordingly and avoid being put in a difficult position. What made this more frustrating was that we were later asked if we could leave the property before the stated check-out time because new guests were arriving. Given that our own requests regarding check-in and check-out had gone unanswered, this felt somewhat unfair and added to our disappointment with the overall communication.