Four Points by Sheraton Bali, Kuta
Top rated by guests





8.7Excellent
(1,370 Ratings)
"The staff were so beautiful & helpful! Facilities were really clean and cared for. They went above & beyond to make your stay 10 out of 10."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Located only a 10-minute walk from the iconic Kuta Beach, Four Points by Sheraton Bali, Kuta offers accommodations in the heart of Kuta. This hotel also offers and outdoor swimming pool, free WiFi access and several on-site dining options.
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Accessible Parking
Outdoor Cooking
Family friendly
Ironing facilities
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(1,370 Ratings)
"The staff were so beautiful & helpful! Facilities were really clean and cared for. They went above & beyond to make your stay 10 out of 10."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The staff were so beautiful & helpful! Facilities were really clean and cared for. They went above & beyond to make your stay 10 out of 10.
Nothing :) loved every minute of our stay.
10.0 / 10.0
Absolutely beautiful
Everything was great - all round service
9.0 / 10.0
Pool view from room
7.0 / 10.0
Modern , very comfortable bedroom and clean with great swimming area upstairs and especially downstairs
Location
10.0 / 10.0
This hotel staff go over and beyond for you! Definitely the best and friendliest service , I’ve had in a hotel!!
The roof top pool and bar is closed for renovations, we were never informed of this , even at hotel there are still advertising the rooftop bar and pool! There are no signs saying closed, should be informed on booking ! The standard room we originally booked definitely needs renovations !!
5.0 / 10.0
Customer service
Location, hotel is bit aged. Amenities needs refreshment.
10.0 / 10.0
So friendly and welcoming
It was all good 😊
10.0 / 10.0
The property is near Legian street
About half hour walk from beach walk in Kuta , the rooms were very clean , very comfortable, the swim out rooms are amazing , breakfast was great variety and clean , the staff go above and beyond to help you , they will not say no to anything, cannot fault anything
Nothing
10.0 / 10.0
Very good location. The children’s playground was fantastic and my daughter really enjoyed it. The kids’ swimming pool was also excellent and very convenient for families. The staff were amazing, professional, and always happy to help. Breakfast was great with a wide range of options to choose from. Overall, a very positive experience.
N/A
10.0 / 10.0
Everything, the cleanliness, staff, room service they were all brilliant!
Nothing?
10.0 / 10.0
Gr8 place to stay . Excellent food and good service by the restaurant staff . Overall recommend this place
Nothing to comment about. Like the place .
10.0 / 10.0
Everything…❤️Specially their breakfast lots of variety and their staffs are very high quality always try to serve their customers…❤️❤️❤️
Nothing to Dislike ☺️
10.0 / 10.0
The breakfast, the staff hospitality and everything else.
Nothing
10.0 / 10.0
Everything! The staff especially were amazing
Nothing
10.0 / 10.0
The staff were incredibly friendly and attentive, the room was spotless and comfortable, and the breakfast and dinner buffet were delicious. We especially loved the beautiful rooftop bar, restaurant, and pool, a perfect place to relax with amazing views.
10.0 / 10.0
Everything was exceptional. 10 stars
This is why we keep coming back
10.0 / 10.0
Staff were amazing and extremely friendly.
10.0 / 10.0
The staff really are exceptional and make our stays memorable every time. Great atmosphere, fabulous pool, delicious food & buffet breakfast.
9.0 / 10.0
The food and service was amazing
Nothing everything was amazing
8.0 / 10.0
Very convenient location and beds were comfortable.
Pool access. Difficult to navigate in/out of pool if not staying in lower ground rooms.
10.0 / 10.0
The best breakfast buffet is the best ever. The service and staff is amazing, attention, detail...hands up to Vanesha from kitchen who prepared us a balinese meal. So grateful to everyone for making my staying unforgetable.
Nothing to declare.
8.0 / 10.0
Excellent location (near airport)
Clean
Staff
The in room dining menu
The cost
10.0 / 10.0
This has honestly been my favourite hotel stay in Bali. We stayed at another 5-star hotel before this, but the service and facilities didn’t feel like true 5-star quality. Four Points completely changed that experience for us.
The staff here are absolutely wonderful — always welcoming, full of bright smiles, and they greet you warmly every time you pass by. They’re genuinely attentive and always ask if you need anything.
The food is amazing, the location is perfect, and the bed and pillows are so soft — it’s like sleeping on clouds. Every morning around 5-6am, I’d sit on the balcony and watch the staff maintaining the pool. One morning, I watched a team member carefully fixing what looked like a filter or light in the pool while also cleaning out any rubbish from the bottom. It's little things like this that make this hotel stand out from everywhere else I’ve stayed.
Even at breakfast, every staff member — from the servers to the cooks — were incredibly interactive and kind. They go out of their way to remember your name and make you feel cared for.
A special thank you to the lovely lady at the front who greeted me each morning at breakfast and always made sure I had a nice table. And to Karsana (I hope I got your name right) — thank you for the laughs, the kindness, and for always checking in on us. On the days I wasn’t feeling well, you made sure I had food, drinks, and even offered to call a doctor. That kind of care means so much.
I’m really going to miss this place. My only suggestion would be to maybe move the pool bar to the lower pool area and add more shaded seating down there. But aside from that, I’ll definitely be back — next time and every time after that.
From room 328
Pool bar needed to be downstairs and more shaded seating downstairs.
10.0 / 10.0
Breakfast was amazing, staff amazing
Upgrade showers my husband is tall and we had a shower over bath, he did not fit under the water it was hitting him on the chest
10.0 / 10.0
All staffs are so wonderful, top service.
Hard to get in with car
10.0 / 10.0
excellent staff
showers
7.0 / 10.0
Hotel was comfortable, staff were amazing
Pillows deflated, had a sore neck every morning. Staff lacked the maturity to deal with drunk, inappropriate and dangerous guests.
10.0 / 10.0
Breakfast was very good
Shower water pressure not strong enough
9.0 / 10.0
Everything; the breakfast provides a variety of food to choose from, and the room was always fresh and clean every day. Thank you all. Great job.
4.0 / 10.0
The breakfast and staff were excellent.
Not enough umbrellas at roof top pool area. The room advertised a balcony but it could only sit one person. This should be stated on booking. No real storage in room to put clothes for 2 people. The hotel needs a bit of work done as the rooms are dated.
4.0 / 10.0
Close to everything. to town.
Pool and kids club
Road is very tight. one way all for cars bikes and ppl.. All 5 rms booked exhaust fan not working. rooms are bit rundown and on a smaller side.
10.0 / 10.0
Location, facilities, food and staff were fantastic! Our second time staying there and we’ll be back again
10.0 / 10.0
Everything expect to have iron for my cloths😂 . Everything is perfect love to go back here soon❤️❤️
Nothing to dislike❤️
9.0 / 10.0
Staff were so friendly!
Breakfast was fantastic, huge variety to choose from.
Location of hotel very convenient.
Room was a little small, didn't have much space to put suitcases.
10.0 / 10.0
The staff weee absolutely exceptional!! The level of customer service was outstanding, each and every team member always exceeded expectations. Clean establishment, great facilities and convenient location.
Everything was great, would happily recommend
10.0 / 10.0
All employees exceptional 10/10 buffet breakfast amazing lots of varieties 10/10 location is great close to everything lots of shortcuts for walk
Spa needs to be updated lots of loose rocks on the bottom floor, handrail very wobbly and dangerous needs to be fixed
10.0 / 10.0
The staff were amazing, the breakfast buffet was awesome
Everything was great
7.0 / 10.0
Clean, a pool, good room
Should have included breakfast
8.0 / 10.0
The bed and pillows were very comfortable. The staff very friendly with excellent service.
The Hotel is in a very busy noisy location.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Four Points by Sheraton Bali, Kuta. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Four Points by Sheraton Bali, Kuta. Enjoy the water!
Is Four Points by Sheraton Bali, Kuta pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Four Points by Sheraton Bali, Kuta?
We found 31 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.
