AvenidA Mountain Lodges Saalbach incl Joker Card

This was a fantastic accommodation for our group of 11! It was spacious yet cozy, located in a quiet neighborhood with gorgeous views. It's perfectly located—Zell am See is just 15 minutes away, and it's a great starting point for visiting the Großglockner. The highlight of our stay was the amazing staff. They were incredibly friendly, helped us plan our activities, and gave all 11 of us free Joker Cards! Saalbach is packed with beautiful spots, and taking the cable cars for the mountain views is an absolute must. We couldn't have asked for a better experience. Definitely a must-visit!

I enjoyed absolutely everything, the staff are an absolute credit to the company. Exceptional customer service! Friendly & helpful!

Nothing, brilliant experience

Hotel location, room space, kitchen, excellent breakfast . staff, spa

I had water leak in the bathroom and they relaced my room after 2 nights

Breakfast

Service level far below zero… nobody seemed to enjoy their job. Grumpy, no one is smiling and really not polite or nice. Bad atmosphere! - there is no cleaning or towel change for the rooms. you need to do it yourself, and ask for clean towels at the reception (this is a four star!!! hotel) - there was no shampoo or bodywash in the room, when I asked at the desk: I got the answer “that’s impossible!” But do you need it right now? I said yes… it still took them 30 minutes to get the shampoo…. Finally there… bottle was half empty! So strange… - Also in the sauna there was no refill all week for the shampoo and bodywash. You really don’t feel welcome… - the driver for the minibus (was complaining to the guests… to busy, never a day off… When I asked him if he could take me to Saalbach Center. His first answer was. No I need to pick guests up.. Allright… and then he turned the bus and said okay I can take you in 10 minutes…. Still don’t know what that was all about?! - It was a really strange place, we will absolutely not visit again!