Appartamento Via Rovetta

Le propriétaire Marco est d’une compréhension et gentillesse comme on les rêve lors d’un séjour.

Appartamento un poco piccolino, ma curato e pulito. Posizione strategica. Area tranquilla.

Il sistema di riscaldamento… pur comprendendo che ci sono delle normative da rispettare…

L'appartamento corrispondeva perfettamente a quanto descritto. Funzionale, pulito ed in un'ottima posizione. Marco , il proprietario, molto gentile e disponibile nel dare tutte le informazioni necessarie.

Niente, era tutto perfetto

+ Incredibly well cleaned place. The floors were shining. No dust. + The air quality was very good in the apartment. + Comfortable pillows + Kitchen (gas stove) with basic equipment. Bonus point for a wooden cutting board and not plastic.

- The booking and check in process was somewhat… strange. When I first had booked this place I received a confirmation with the information that I would need to pay a deposit of 100 euro upon my arrival, not too strange. However, the deposit had to be paid in cash. I made sure to have the cash with me and before my arrival and also wrote to the host that I would need a receipt after having paid the deposit. The host, who was very prompt to reply via booking.com, told me his colleague would meet me and leave the keys. I was then messaging on WhatsApp with this other person, the colleague of the host. I messaged my expected time of arrival, first giving a time span of one hour (expected arrival between 5pm-6pm) and then a more exact time after having left the airport by metro (around 5:15pm). I kept this other person updated via WhatsApp. However, I’m not a local in Milan and was 15 min late. Just before my arrival I received a message saying they could not stay for much longer. I did not appreciate to have such a narrow time slot for check in. And the deposit I did not have to pay after all, as they could not arrange a time to give it back to me. - There is a manual of this place in a folder. Some helpful information, for example the WiFi code. But also a clear expectation by the host that they are only interested in reviews scoring 9 or 10. I appreciate the honesty and goal to have a superb place. However I would rate this place a solid 8 (even though the check in was strange to say the least). For me to give it a 9 or 10 the place needs an upgrade. For example, a hotel type of bed, furniture that is not worn down, a more modern bathroom (at least a new light bulb that does not flicker) and not a plastic table cloth on the kitchen table. And ideally thicker walls (the neighbor sang often and late, at least she has a nice voice and could sing in tune).