Cobweb Cottage

A great time had by all. The cottage was lovely, good location & had everything we wanted.

One problem we encountered was the lack of a handrail on the stairs, both my parents are elderly & both had some trouble with the stairs. As well we could have done with another key as there were two couples.

Great location , central for everything

Location was great. Quiet of a night but still in the centre of town.

Nothing to fault

location

wasn’t was clean as last time we stayed.Lack of bin bags toilet roll kitchen roll despite the visitors book saying otherwise

General location good even though pub noisy, to be expected in a town I suppose

Accommodation unclean, beds not changed, hoover abandoned in living space but not used, dirty towels in bag left on stairs, top toilet blocked, hob broken, fireplace not cleaned out, no welcome pack or toilet rolls until spoke to owner

Very homely.Everything we needed was there.Only downside was the outside lights not working so very dark on return to cottage which made the steps a nightmare.

Nothing

Location and owner was helpful on the phone. The above is not acceptable

On first impressions its lovely. However as a rental owner myself there are some serious safety issues(residential and not holiday lets) Gas safety certificate displayed is 5 years out of date. Carbon monoxide alarm is 2.5 years out of date. No fire guard present. Poorly maintained fridge that didn't close and had to be forced. Dripping water on your food fron the cool box. The fridge seal has never veen cleaned and is really moldy.(i adjusted the fridge so it shuts to a fashion).As a kitchen fitter i recommended replacement. A toaster thats melting and none of the appliances have been PAT tested as its a fully furnished property. No carbon monoxide tester for the fire in the lounge. ( i believe a vent should be present for the fire, there is no ventilation at all. Safety is paramount and this shouldn't be rented, a proper maintenance plan should be in place. It looks like minimal work has been done and the welcome book is out of date. Parking is mention and a guide price of £35 for a week. This is out of date info and suspect has not been updated for a long time. I paid in total £1109 for a week so not cheap for a property thats being renting out. The reason for this post is to get action done and its a fire risk and should have urgent attention. I have contacted Booking. Com and provided photos for them to action. Sorry for this post but the lack of compliance is very worrying. Safety first. I have not test all the smoke alarms but they should be checked at the start of every let and its good practice to change the batteries once a year. Notes Cooker hood controls are very stiff.Radio does not work. Hot water is very hot at the sink. Shower can make a racket when using. This could be a faulty shower valve or to much pressure ( im not sure reason why). Sink has a small leak in cupboard. Bath needs attention as silicone has failed,this is to stop water ingres and expensive repairs. This is a reportable offence.

Location and wood burner

Too smal downstairs Sofa not comfy A few items need replacing eg bath mat, radio