Hotel in Riau Islands, Indonesia
4-Star Hotel
Reasons to book
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Modern comfort awaits guests in GiiA Hotel Nagoya Batam, a 10-minute stroll from Nagoya Hill Shopping Mall. The luxurious property features an outdoor pool, spa and a restaurant. Free WiFi is available throughout the building.
Amenities at GiiA Hotel Nagoya Batam
Business facilities
Concierge services
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Gym
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Laundry services
Outdoor Cooking
Family friendly
Ironing facilities
Safe
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Riau Islands, Indonesia
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·May 2026
Comfortable room and bed. Clean and spacious, just nice for a family of 4 (2 adults and 2 toddlers). Had a nice room with city view!
Ms Maya, the manager there was top notch in her customer service! She recommended which place to eat, where to go with the kids, which mall to go, where to shop. Even gave out a contact for laundry services which is excellent in their services too!
Riekena was sweet and helpful too. She assist me with an extra card when I forgot to bring it down to pick up my laundry. Accompany me to my hotel level and assist to unlock the door when she could have just tap the lift and go..
The other female receptionist, which i forget her name (i'm sorry!) was sweet in assisting us with the booking of taxi too! Answering my queries and questions with a thoughtful smile.. Thank you so much! To the staffs who assisted me and family during our stay there (11.05.2026-15.05.2026) thank you so so much, we had an enjoyable stay there. Will definitely visit this hotel again! ❤️
Bathroom was slightly small, no bathtub. But no worries, all is good. Also the air con took to long activate once on 😅
9 / 10Outstanding·Apr 2026
Hotel is spacious , clean and comfortable.
No hair dryer in the room and swimming pool is a small
7 / 10Good·Mar 2026
Affordable price, spacious room, friendly staff & near nagoya area attractions
Old facilities , not very walkable location
5 / 10·Dec 2025
Breakfast
Toilet bowl not cleaned enough.
Hotel cleaner was slow in room makeup. Though we were out since morning after breakfast, the room was not make up till the evening when we came back to the room
$$$$
7.4Good
(301 Ratings)
"Comfortable room and bed. Clean and spacious, just nice for a family of 4 (2 adults and 2 toddlers). Had a nice room with city view!
Ms Maya, the manager there was top notch in her customer service!..."
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