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Sanctuary Palms

Top rated by guests

Living room, Sea view, Quiet street view

Facade/entrance

Balcony/Terrace

Sea view

Balcony/Terrace

9.1Outstanding

(105 Ratings)

"Beautiful apartment, amazing views!"

Verified guest

Don't miss out! Price and availability may change

9.1 / 10.0

Outstanding(105 Ratings)

Apartment in Paihia

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment rental

Providing sea views, Sanctuary Palms in Paihia offers accommodations, a spa and wellness center, a garden, and a terrace. This apartment provides free private parking, private check-in and check-out, and free Wifi.

Amenities at Sanctuary Palms

Free WiFi/internet

Free Parking

Air conditioning

Non-smoking

Heating

Spa

Balcony/Terrace

WiFi/Internet

Beach access

Garden

Laundry services

Smoking allowed

Safe

Contactless check-in/out

Fire alarm

Fire extinguisher

Cleaning products

Map of Paihia

city location on map

Nearby attractions

Waitangi Treaty Grounds

Whangarei Falls

Te Kōngahu Museum of Waitangi

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

9.1Outstanding

(105 Ratings)

"Beautiful apartment, amazing views!"

Verified guest

Don't miss out! Price and availability may change

$$$$

9.1 / 10.0

Outstanding(105 Ratings)

Apartment in Paihia

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceA high end property in this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Paihia

city location on map

Nearby attractions

Waitangi Treaty Grounds

Whangarei Falls

Te Kōngahu Museum of Waitangi

About this apartment rental

Providing sea views, Sanctuary Palms in Paihia offers accommodations, a spa and wellness center, a garden, and a terrace. This apartment provides free private parking, private check-in and check-out, and free Wifi.

Amenities

Free WiFi/internet

Free Parking

Air conditioning

Non-smoking

Heating

Spa

Balcony/Terrace

WiFi/Internet

Beach access

Garden

Laundry services

Smoking allowed

Safe

Contactless check-in/out

Fire alarm

Fire extinguisher

Cleaning products

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

9.1 / 10.0

Outstanding(105 Ratings)

100% verified reviews

10.0 / 10.0

A lively relaxing stay

Beautiful apartment, amazing views!

9.0 / 10.0

Thee best experience hubby and I have come across.

Room, bathroom, kitchen, location and the garden view all lovely

Parking was a little tight

9.0 / 10.0

Great facility, location with a very fresh and clean presentation - swimming pool was a bonus!

Very friendly management, very clean and well provisioned apartment. No complaints at all.

9.0 / 10.0

Wonderful stay fir a few days

Beautiful place well designed super comfortable and spacious

Nothing to dislike

10.0 / 10.0

Perfect accommodation in a stunning location

View Facilities Friendly Owners

Nothing

8.0 / 10.0

Very nice place, but for younger people (and only after the hosts improve the internet connection)

The view is fabulous. The furnishings, including the bed, are high quality and comfortable. The kitchen has relatively new appliances, and was well stocked and clean. There is a purified water spigot as well, which was convenient. The lighting is good. The onsite manager is very nice, but not really that helpful (see below). The hosts provided very comprehensive information about the area and resources.

There are a number of negatives, particularly from the perspective of guests over 70. They include: - the driveway is very steep making vehicle ingress and egress difficult; - although the walk to the town and wharf of Paihia is about 12 minutes, the walk back is a trudge uphill; - the hosts' instructions about when to leave the windows open or turn on the dehumidifier were at best, ambiguous; - the bedroom TV didn't work; - the remote for the bedroom A/C screen was blank so I couldn't tell what the settings were (but, I was able to set, and leave it, at a comfortable temperature); and - although the bathroom was beautiful, the marble or some other polished stone floors and steps (yes, 2 of them) up into the tub/shower are a slip and fall hazard (yes, I did trip over the bottom stair getting from the toilet to the sink). The step corners were very sharp, and there were no railing or anything to hold onto getting in and out of the tub/show. Finally, the Wi-Fi was HORRIBLE (caps because our stay was 6 nights with very poor internet). The signal strength was minimal. It made casting to the TV rather aggravating and simple internet activity very slow. The irony was that there was another locked Wi-Fi with a very strong signal. The hosts claimed it wasn't theirs, but given the strength and the proximity of the neighboring house, I doubt that was true. I used my cellphone data instead for everything but casting to the TV, which required the property's internet connection.

10.0 / 10.0

Perfect location, with a touch of luxury!

WOW! Exceeded all reviews and expectations. Every detail, was truly thoughtful, right down to bathroom amenities! Definitely would stay again. Pacifika, was beautiful and private with a patio view of the bay!

10.0 / 10.0

Fabulous location and views across the Bay of Islands

The view- the luxury- the lovely location

Ants- but that was my stupid fault

10.0 / 10.0

This is a little piece of paradise and the hosts were so helpful!

This place is one of the best places we have ever stayed. The hosts were so helpful and saw to everything we needed.

Nothing it was perfect

10.0 / 10.0

Great views - spacious property

Stayed in the moulin rouge suite. Beautiful views. Spacious rooms. It was great to be able to cook and use the TV streaming facilities provided. Check-in was seamless with the electronic system. Onsite parking was much appreciated. I had a travel data plan so the slow internet was not an issue. Checkout occurred about 20 minutes past the checkout time and yet there was no agitation by the hosts.

I would not stay in the moulin rouge suite if you have mobility issues, are older or overweight, due to the bathroom design. The shower is over a bath/spa which is elevated a fair way off the ground. You have to climb on potentially slippery surfaces to get into it. Wifi connection is practically non-existent but I knew that before going and got my own travel data plan.

9.0 / 10.0

Scrumptous accommodation, very relaxing.

Great locatiion close to town, lovely views, very comfortable.

Discovered there was a better way to drive out of the property.

8.0 / 10.0

It was nice to arrive at our booking with clear and easy instructions for access and to have a property well presented a

Property was beautifully decorated and had all the facilities that we needed (and more).

10.0 / 10.0

Loved it

Awesome

Nothing

10.0 / 10.0

Relaxing & close to town , but in a peaceful area , located high above Pahia town. Overlooking the sea all the way t

Amazing views & a definite’ Moulin Rouge’ decor… this is a very romantic accommodation. The furnishings were to be awestruck, very clean & comfortable. Also, having Netflix etc was a great bonus, as was the fireplace that was ‘ not real’ but gave off great heat & looked fantastic!

Nothing at all

9.0 / 10.0

Loved the bay . Glad we took a local cruise as it was fabulous .

The view and little extra touches in the unit plus the spa bath .

You really couldn’t walk to town eg if going on a cruise as it was quite steep carrying a backpack if you are older .. Even going out to dinner I didn’t want to walk there and back as going back is fairly steep and you’re not wearing walking gear . Apart from that great .

9.0 / 10.0

Superb

Moulin rouge room / Beautiful apartment with awesome views .the bath was awesome , very private and quiet . Very close to town so it's easy to walk everywhere , but be prepared for the walk back up the hill to the apartment . I will definitely be back . Hosts were amazing and very happy to have a chat with ya .

10.0 / 10.0

Exceptional

Very good size rooms. Very clean great view. A great apartment

The apartment had a fantastic view from large panoramic windows but was not really within walking distance to town

9.0 / 10.0

Great stay in a cosy apartment

Lovely apartment, very clean and very cosy. Great facilities and very comfortable bed. The candles and the spa bath made for a very relaxing stay!

The hill! Although worth it for the lovely views.

9.0 / 10.0

Very romantic getaway close to town

Very easy. We came in late so they messaged us beforehand to let us know where we could get the key if the office wasn't open. Very friendly and helpful.

We couldn't find a ligher for the candles. :) But in all honestly, there was not anything to really complain about. Was a lovely stay, quiet, and my partner and I had a wonderful time.

3.0 / 10.0

Infortunately not the 5* luxury stay we paid good money for.

Complimentary fridge items and coffee machine. bathrobes were nice.

Property was neglected. Deck was cluttered and dirty, trees blocked the view that we paid for. Toilet leaked and was noisy. Shower had black mould on tiles. Air con in bedroom didn’t work. Bed was uncomfortable and headboard wasn’t attached. Noise from apartment above dictated our lack of sleep. We paid good money for a luxury weekend away and felt utterly disappointed.

6.0 / 10.0

In need of a deep clean.

The bed was large and extremely comfortable. The same goes for the bathtub. And the drinks in the fridge were a nice touch.

However the unit itself was very dark and humid, with an overpowering musty smell (mildew or mould). The unit wasn’t clean all that well either as we found a pair of someone else’s underwear under the bed as we were packing up. And Parking is a bit of mess here too, especially with a larger vehicle.

9.0 / 10.0

great place to stay with a bit of luxury

lots of luxury items, fridge was stocked with wine, beer, soft drink and a bowl of fruit - very thoughtful! bed very comfortable especially being a king size. nice view looking out over tropical garden

a few electrical things weren’t working or broken

6.0 / 10.0

potentially great location, but cyclone Gabrielle cut short my stay so not really able to assess my stay

“Potentially” location (but steep drive from wharf, & my apartment on side (no sea view). comfortable bed & shower. unfortunately had to cut short my stay (cyclone Gabrielle) so never really appreciated facility.

steep hill to facility precluded opportunity NOT to drive in to eat each evening. comfortable, but “tired” looking location (COVID I guess).

5.0 / 10.0

nice room terrible service not the best location very expensive

Nice room 4 star

verandah muddy with 20mm water had to unblock drain as no staff on site did not see any staff in 2 days except cleaner when dishwasher played up, gps said 480mtrs walk to shopping and beach they don’t tell you it’s up a steep hill to return lots of people could not walk it especially with groceries, location 3 star Office staff1 star,

8.0 / 10.0

Very good

A very well set up room with everything we needed

the bathroom was great- nice space

7.0 / 10.0

Good

Spacious, light well appointed 1 bedroom apartment with well equipped kitchen and washing machine. Stunning view from balcony over Bay of Islands. Friendly management.

Bed was uncomfortable - if you moved or rolled over the mattress bounced the other person around, so badly it could wake them up. Dryer didn't seem to work. Very steep walk from Paihia to apartment. Not suitable for people with any knee problems or small children. We had to drive quite a bit because of the difficulty walking, but parking very limited in Paihia.

9.0 / 10.0

Luxurous 3 night stay over Xmas

Very luxurious and clean apartment. Good location near town centre (via a steepish hill). Spa bath was fab, appreciated inclusion of bath salts, candles and matches. Generous coffee/tea/mini bar supplies. Indsutrial washing facilities.

AC not working in bedroom when weather was very hot, not notified in advance and no discount offered for this which was a bit disappointing. Upstairs had TV on loud after quiet hours and the ceilings are thin. I note from a prior review other guests have had similar problems, would suggest including the quiet hours in the welcome letters (particularly for room 3).

7.0 / 10.0

Good

They showed a picture of a sea view there wasn't that was misleading

9.0 / 10.0

Great location for Paihia and Bay Of Islands, if you don’t mind an uphill walk back from the restaurants!

Lovely position, but it is as the top of a steep hill. Was OK for us, but may be limiting for others. Other than that, it’s a convenient location for walking into Paihia. Well equipped, nicely laid out, plus there was a washing machine and dryer

Important to realise that these apartments were originally a single house, and so the sound insulation isn’t up to hotel standards. The folks upstairs weren’t too noisy but even when they walked about during the night it was noticeable downstairs. Note that this is in a very quiet location generally though, so all sounds stand out. In particular though, the bathroom noise of water running was quite loud, but nothing compared to when our upstairs neighbour decided to run the bath and then have a long jacuzzi at 6AM!

10.0 / 10.0

Exceptional

Peaceful, Clean & classy

Excellent

8.0 / 10.0

enjoyed our stay but probably wouldn’t choose a down stairs apartment again 🙂

Had everything we needed. Awesome bathroom.

noise from apartment above. Generally just people walking about & spa bath filling etc

8.0 / 10.0

Very good

Great location, close to beaches and shops

6.0 / 10.0

Pleasant

Tv in bed room not working as well as air conditioning unit in bed room,no sea view average

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment?

Parking is not specified as an available amenity at Sanctuary Palms. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Sanctuary Palms pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sanctuary Palms?

We found 17 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and heating.

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