Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this apartment rental
Just a 10-minute walk from Zermatt Train Station and 300 yards from Matterhorn Museum, Haus Welcome features accommodations in Zermatt, with a terrace. This 4-star apartment offers ski storage space, an elevator, and free Wifi.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Just a 10-minute walk from Zermatt Train Station and 300 yards from Matterhorn Museum, Haus Welcome features accommodations in Zermatt, with a terrace. This 4-star apartment offers ski storage space, an elevator, and free Wifi.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Balcony or Patio
Dishwasher
TV
Wheelchair accessible
Ski in / Ski out
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
9.0 / 10.0
Outstanding(60 Ratings)
100% verified reviews
10.0 / 10.0
The hotel room is big and the view is excellent.
The view from the room is excellent. I can see Matterhorn from the balcony.
No shampoo provided.
9.0 / 10.0
Great value in the center of Zermatt; like a home away from home.
The kitchen was well equipped for family meals. The apartment feels even larger than the listed 1700+ sq/ft. Unobstructed views of the Matterhorn from the balcony and living room. Location was central and close to most facilities.
The only downside is that there was no A/C. You don't really need the A/C, but with the windows open, you hear some people at night.
9.0 / 10.0
nice stay
location is very good. The place had cutlery and kettle which was very convenient since food is so expensive there. Bathroom very big.
10.0 / 10.0
This was probably the best stay we have had to date. Extremely clean, charming and perfectly located.
the property was very clean, spacious and well located, with an amazing view of the Matterhorn. The contact person was exceptionally responsive.
Nothing in particular. Perhaps a few more basic cooking utensils (especially a spatula), but very minor.
10.0 / 10.0
Would absolutely stay here again, favorite place I stayed during my entire time in Switzerland
The views of Matterhorn from the balcony were beautiful
Host was extremely helpful and informative!
8.0 / 10.0
Very good
Wi-Fi did not work. But the staff worked to solve the issue
8.0 / 10.0
a very nice cute little home.
1) location, location, and location. 2) called the owner to fix the refrigerator and he did on the same day. 3) error during booking but the owner was able to accommodate from 3 to 4 people. 4) the owner seemed to be a reasonable person and easy to contact. 5) nice view & quiet location. 6) cute little tiny home. 7) we appreciate the owner (Mr. Beat) didn’t collect our payment on the first day like most properties
1) very small house-compared to American standard. 2) we went skiing and didn’t know about ski room where we have to store them down there. 3) this is our 1st trip to Switzerland so we didn’t know different traditions/customs. the owner seemed to upset when we walked inside w our shoes and ski equipments. 4) the owner asked to call him when we get to the train. we did and not answer. it was our fault because we didn’t let him know what time to expect us. 5) lack of instructions to what to expect from us as guests and things to do/offer in the area i.e. check in process, tour the house, like the usage coffee maker (it was broken), where grocery stores, water, laundry, bus line, gondola stations, etc. 6) we were there for 5 days 7) I didn’t know that I have to pay the bill. I thought I already paid via Booking.com
9.0 / 10.0
would recommend
Mr. Best was very kind and generous and offered us everything we needed and more. The location is very good with cafes and restaurants on the same street as the building.
nothing
9.0 / 10.0
Superb
owner is friendly. walking distance to shop
10.0 / 10.0
relaxed, easy and more than comfortable beds x
location was excellent for ski buses, excellent for the local spa shop and excellent for restaurants and bars but also in a quiet location after 9pm latest. Beat and his wife were brilliant and relaxed about everything
as just the two of us the apt was very spacious and had everything we needed throughout our weeks’ stay.
nothing at all…
7.0 / 10.0
Good
Location, ski lockers
Noise from the bar close by.
Pillows where not comfortable.
Prices are just not matching the value.
2.0 / 10.0
Good location in town was the main positive, rest were negatives
Location of apartments is decent. Walking distance to many restaurants, train station and ski lifts albeit a bit far with ski equipment.
No wifi or internet access. Couldn't adjust the temperature in room and it was very hot all of the time making it hard to sleep. No soundproofing, could hear EVERYTHING from adjoining rooms.
No food available on site and carry in didn't work either because there weren't any plates, silverware, microwave, hot plate, etc.
There didn't seem to be anyone working in the apartment building during my stay. The outside door was left unlocked all of the time and the key was left in my room and that's where I left it when I "checked out". My only interaction with who I assume was the owner was when he arrived the night I checked in, banged on the door and asked me to pay in advance the nights I was staying.
He told me I was lucky to be able to stay there since usually they book the rooms for longer periods?!? and after I had paid said the check out was at 10 AM because he had "guests arriving". I pushed back on this for obvious reasons, in part because I had paid for a ski rental that day, lift passes, etc. with the idea that I could ski in the morning at least. He said I could leave my belongings in the narrow hallway by the (unlocked and unattended) door to the building. This was a nonstarter with a work and personal laptop, passport and other work and personal documents in my suitcase.
I continued to push back and he said I could check out at 11:30. I skied from 9 until 10:30, raced back to the hotel for a quick shower and left the room with the key in the door where I had found it. I returned my rental ski equipment and a few minutes later saw a note on the booking app from the owner saying I could check out at 1 PM. As I was killing time around town until my 4:30 train I had plenty of time to think about how the next time I'm in Zermatt I'll definitely be staying somewhere else.
8.0 / 10.0
Very good
The internet is next to inusable
9.0 / 10.0
Great location, simple comfortable room. Very friendly owner.
Nice space. Simple, but everything you need. Close to town and to the slopes. Owner is very kind, appreciate the ski room as well.
It was a bit warm in the room for my comfort. I had to open the window at night.
10.0 / 10.0
Exceptional
Very good location
Big room
Confortable
10.0 / 10.0
Amazing!
Exceptional location! Beautiful views and very clean apt. The owner is very hospitable and friendly. We would definitely stay there again! Awesome stay!
N/a
7.0 / 10.0
Good
Location, cleanliness
Bedroom size quite small
10.0 / 10.0
Lovely apartment in great location of zermatt!
Very nice apartment in a great location. We really enjoyed our time at Haus Welcome. Well equipped and very comfortable to stay in. The owners were very friendly and helpful as well. View to the Matterhorn from the terrace was excellent. Would return for sure.
A bit noisy in one of the bedrooms on the street side. No fault of the owners but needed to keep the window shut to sleep.
10.0 / 10.0
Great location and amazing views
Cozy apartment close to the city centre and services. The host was very helpful solving our doubts and questions. Additionally, the apartment was very clean and the terrace was perfect for the apres ski with astonishing views of the Matterhorn.
10.0 / 10.0
Amazing stay
Great apartment. The owner is just fantastic .
N/A
10.0 / 10.0
11/10
Everything!
Our stay in Haus welcome was exceptional! The apartment exceeded our expectations although even on photos everything looks fine.. but in reality it is even better! The room is spacious, modern, bright & clean! Fully equipped kitchen with all kitchen facilities (ans some more as salt, sugar, tea, coffee, even bakery paper), beds are comfortable and mattresses are extremely supportive.
And of course spacious balcony with breathtaking view of Matterhorn ^_^
The owner was nice & friendly making our stay perfect
Nothing
10.0 / 10.0
Exceptionnelle!
A proximité du centre ville. La famille de l'hôte et l'hôte lui même sont d'une gentillesse incroyable.
L'appartement est gigantesque et ont y trouve bcp de chose. La vue sur le cervin est incroyable et si on observe bien la nuit on peut y observer des petites lumières qui descendent le cervin.
Pas la faute de l'hôte mais quand les voisins du dessus écoute de la musique à fond cela s'entend pas mal.
Sinon manque juste qqs produit d'entretien pour faire la vaisselle.
Les lits sont un peu durs mais cela conviendra certainement à pas mal de personnes!
10.0 / 10.0
Perfekte Unterkunft für Alleinreisende, im Zentrum von Zermatt.
Die Unterkunft war perfekt als Alleinreisender. Es ist super zentral gelegen. Man ist schnell bei den Ski Liften und ist Mitten im Ortszentrum. Trotzdem sehr ruhig gelegen.
Es gab eigentlich nichts negatives an der Reise.
9.0 / 10.0
Zermatt ist einfach immer wieder sehr schön um sich zu erholen
gute Lage sauber grosser Balkon Aussicht auf Horu
nichts
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Haus Welcome. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Haus Welcome pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Haus Welcome?
We found 9 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, fireplace, balcony or patio, and dishwasher.
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