Hotel Indigo Liverpool by IHG
Top rated by guests





8.6Excellent
(2,817 Ratings)
"Great food great location and great staff"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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A 10-minute walk from Lime Street Rail Station, this stylish boutique hotel has free WiFi. The hotel lobby, Cotton Lounge and Chapel + Barrel restaurant are inspired by the local area. Albert Dock is just 16 minutes' walk away.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.6Excellent
(2,817 Ratings)
"Great food great location and great staff"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Locality
10.0 / 10.0
Great food great location and great staff
Nothing loved it all
7.0 / 10.0
Great location. Clean and comfortable. All except one staff member were lovely.
The breakfast was ok. It could have been better. One staff member was rude.
10.0 / 10.0
I liked the location, & friendly staff , lovely room & great breakfast 😊
Hall ways carpets look very tired & need replacing
10.0 / 10.0
A modern well presented property with attention to detail. Good quality toiletries, thick fluffy towels, robes, slippers, well stocked tea tray and mini bar. The staff were very attentive and bent over backwards to help us at every turn. It was our ruby wedding so our room was upgraded we had free drinks at the bar and a lovely message on the mirror.
10.0 / 10.0
In excellent position to visit everything
10.0 / 10.0
Ideal location, spotlessly clean and very comfortable bed.
7.0 / 10.0
Staff very friendly, good location
Our room was connected to another (via connecting closed door) - room number 226. We could hear the guest in that room quite clearly especially late at night. Also, there was quite a bit of noise which seemed to come from water pipes. We were not informed our room would be connected to another. This left us a little bit anxious.
9.0 / 10.0
Food for breakfast was a great selection really enjoyable
Do not think there was a negative to be found
8.0 / 10.0
Great location. Nice rooms.
Breakfast was average.
10.0 / 10.0
Location was excellent and the hotel was lovely
Staff on reception very courteous
My husband found the room cold Fabulous weekend
3rd time staying there and would definitely recommend it
8.0 / 10.0
Location and clean well appointed room .
Nothing
5.0 / 10.0
We have stayed before so enjoy the location and the thought we knew what to expect.
The duvet was covered in stains upon inspection. At 4am someone was knocking on our door then hammering on another one for about 20 minutes to get in the room. At breakfast our coffee and juices where cleared unfinished and table cleaned when me and my partner got up to the buffet continental self service. She didn’t even apologise was on her phone more than looking after guests. Window in room didn’t open stuffy and no fresh air on a morning could be let in. Receptionist on complaint in the morning just said she would sort out the issues and looked like she had a big list already written down. Not really sympathetic. Won’t be staying again. One bad experience is manageable. Maybe just bad luck but doubt it.
8.0 / 10.0
It was ideal location for what we needed and the staff where very helpful with in front desk and restaurant and bar would definitely stay again thanks
8.0 / 10.0
Very spacious room
It could b a bit cheaper
10.0 / 10.0
Everything, friendly , spotless & hood value for money x x
Nothing
8.0 / 10.0
Very central location, well equipped room, good breakfast. Helpful staff.
Nothing
8.0 / 10.0
Staff were excellent, very friendly and helpful.
The room needs refreshing. The walk-in shower doors were broken, they were mended by the maintenance man on duty. He replaced the shower head which needed descaling. Also replaced the chair which was scraping the floor. Disappointing considering the cost of the stay.
9.0 / 10.0
Location
4.0 / 10.0
Breakfast was nice and fresh , and ladies at reception were very accomodation ordering taxis etc
stayed 2 nights and had late check out for final day , checked out at 6pm , our room was not visited once by housekeeping , no fresh towels on our 2 night stay , no fresh bed clothes , windows in room coyle not be opened so had air con on a lot as room was very stuffy , restaurant was a total disaster , on booking it was down as Marco Pierre white restaurant but told on arrival it’s not anymore , ate in the restaurant Saturday evening and food was brutal ,
8.0 / 10.0
It was a good location to be able to get around the city. The room was comfortable and the staff were helpful.
Would have been good to be able to open the window a little bit to let in some fresh air. A fan in the bathroom would have been good too.
8.0 / 10.0
Great location, have used this hotel a number of times
5.0 / 10.0
Good location and easy check in and out.
Bar area very small, restaurant was cold at breakfast.
One member of staff in particular at breakfast was very rude and sarcastic.
10.0 / 10.0
The hotel is really cosy and stylish. The location is really central so it’s easy to get everywhere. There was a slight issue with heating but the maintenance man came immediately and he was really helpful and friendly.
Nothing I didn’t like.
8.0 / 10.0
Shower. Best ever in a hotel stay
Outside area at back not cared for
9.0 / 10.0
helpfull staff, goodies in the room
minor point breakfast was a little slow
9.0 / 10.0
Style was great and lovely and clean
Parking
6.0 / 10.0
The location
A miserable barmaid
6.0 / 10.0
The furnishings very minimal, felt clinical. Small reception, basically a desk in front of the lift. Bar and restaurant on ground floor close to entrance. Just a few seats. Cold atmosphere and cold with no heating, no comfy seating.
As above. Add not enough coffee or milk provided. Breakfast was very good, though would have liked two eggs and two sausages instead of just one of each.
8.0 / 10.0
Good location. Room was comfortable. Breakfast was OK, unfortunately had to send it back as eggs were not cooked properly, but quickly resolved.
Conditioner, shampoo and body lotion were empty and the teabags weren't replenished. Not much to complain about really, just slightly annoying
1.0 / 10.0
Location
Everything. The room was small (and it was allegedly one of the "premium" rooms!). The bathroom was tiny, with no space around the sink, and no toilet brush, and no fan!! The lighting was poor.
Massive queue for breakfast, and it was the worst hotel breakfast I've ever had.
No comfortable areas to sit.
Just a really poor, overpriced hotel. Seriously, just go to the Premier Inn. Much better.
3.0 / 10.0
Location and style
The lack of service
8.0 / 10.0
The room was spacious and the bed was comfortable. The staff were friendly and approachable.
We booked for breakfast as recommended, but still had to queue with those who hadn't booked because the restaurant is quite small. The breakfast was nice once it arrived.
10.0 / 10.0
Location was excellent, close to attractions.
Good sized room with lovely extras of biscuits and crisps.
Pleasant foyer and bar.
Nothing!
10.0 / 10.0
Reception staff were very friendly and helpful.
10.0 / 10.0
Clean , friendly.. Bradley on reception was very helpful.. all the staff were very friendly. Breakfast was A+
Nothing.. we had a very nice stay ..
I didn’t get my car park discount as promised.. but would stay again.
7.0 / 10.0
Bright and colourful, very helpful staff, great location for sightseeing or eating and drinking.
Some of the furniture in the room was a bit tired and in need of attention, some wall paper missing from wall. The walls seem pretty thin we could hear everything from rooms next to us. breakfast was a little disappointing after I had read good reviews about it. We also found the bed very firm for us our liking.
10.0 / 10.0
The team were very helpful and friendly
3.0 / 10.0
Good location
Stupidly hard mattress. Awful quality breakfast.
9.0 / 10.0
Room was clean, comfy bed, excellent shower, there were complimentary snacks and drinks which were great. There was plenty of choice for breakfast. Was able to leave cases after checking out time.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Indigo Liverpool by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Indigo Liverpool by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Indigo Liverpool by IHG?
We found 19 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and gym.
