Hotel Rätia





7.9Good
(711 Ratings)
"Staff was extremely friendly and helpful, especially considering I arrived at a very busy time at their restaurant. Bike storage area that is locked at night."
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3-Star Hotel
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Bar, Kitchen and more
Hotel Rätia in Ilanz is located on the Rhine River, 2.5 mi from the Laax-Flims Ski and Mountain Biking Area, next to the Rhine Bike Path. Set in the center, it features a sunny terrace and free Wi-Fi in all rooms.
Business facilities
Golf course (within 2 mi)
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7.9Good
(711 Ratings)
"Staff was extremely friendly and helpful, especially considering I arrived at a very busy time at their restaurant. Bike storage area that is locked at night."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
location
noisy floor in the room
8.0 / 10.0
Room was basic but clean; Location was perfect for my purposes.
Outside lighting at the entrance was poor; I would not recommend a room in this part of the hotel for a woman travelling alone.
9.0 / 10.0
All great no problem
9.0 / 10.0
Had the single room with shared, external bathroom. Room was functional, clean. It had a washbasin and the single bed was suitably comfortable. Slight downside is that the external bathroom was on the floor below my room - so using the toilet or shower meant leaving the room, going down a flight of stairs to get to these.
Staff were all very courteous and helpful. Made me feel welcome and valued as a customer.
Toilet and shower being on a different floor from my room.
Hotel restaurant closes relatively early - so impossible to get a meal when one returns late from outing
9.0 / 10.0
Location was great on the road to Andermatt, so good for the Swiss passes. Room was fab, clean and tidy. Dinner was great.
9.0 / 10.0
Big, modern rooms with a good shower. The terrace restaurant and bar was perfect after a long day on the road! Great food! Good value buffet breakfast.
More secure motorcycle parking would have been good but it was right next to the hotel (just in an open car park).
7.0 / 10.0
Location.
Some accommodation was in an annexe that involved extra key security measures and walking outside to the breakfast room.
8.0 / 10.0
Nice big room and bathroom. Friendly staff. Lovely terrace for having food and drinks. Close to restaurants.
It would be nice to have air conditioning or a fan in the room in summer as it’s very hot.
3.0 / 10.0
Dinner was OK.
Hotel was very noisy. There were restaurant patrons making a lot of noise past 2 AM right outside my window. At 6:30 AM management decided it was time to wake everyone up by emptying a barrel of glass bottles as noisily as possible.
8.0 / 10.0
Location and clean, comfortable.
No wi fi in room.
4.0 / 10.0
It's located across the street from the station so it's good for public transports
The towels provided in the room were completely wet on one side and had clear signs of having been used recently. I had to go around the hotel looking for fresh ones that I located in a storage and replaced myself since all the staff I interacted with declared to speak no language other than German, of which I had very limited knowledge, and couldn't assist with the issue I presented. The hairdryer only worked for 5 minutes before shutting off completely, and the part of the handle connecting to the engine was left broken. In terms of amenities, it might be relevant to point out that the hotel does not provide ironing boards and the rooms are not equipped with a kettle so for tea or coffee one should refer to the restaurant downstairs (where a cup of tea costs 4.5 CHF and cannot be brought into the rooms). Though not a fault of the hotel per se, some disrespectful guest managed to leave quite a mess (three times in less than 12 hours) in the one shared toilet serving the middle and upper floor, which contributed to the overall sense of discomfort of my stay.
For reasons completely unbeknownst to me, the bell tower across the street rang every 15 minutes, for several minutes at a time, all night long without stopping. I had read about the bell in previous reviews but I must have missed the part about the 15 minute intervals. I'm not sure if this is a daily/nightly recurrence or if it was due to a special occasion, but it certainly didn't help with falling asleep. Similarly, the level-crossing barrier went down a few times during the night, sounding a very loud alarm for several minutes each time a commercial train was passing through.
All in all, not a comfortable stay by a stretch but it might have been an unlucky night.
7.0 / 10.0
Good staff, location
My room was in a separate building away from the main building that contained the reception lobby and dining/breakfast areas.
8.0 / 10.0
Friendly helpful staff. Good food.
8.0 / 10.0
Location & Staff were very good. Meal was also nice in the restaurant
Nothing
7.0 / 10.0
Location, staff
My accommodation was in a separate building from the main one.
1.0 / 10.0
There's only 5 lots (yellow) for the hotel, all of them were occupied. Anyway, the staff said that the white parking was for free, and the ticket machine wasn't working in the evening, so I thought it was OK to park there overnight. I didn't want to ask the staff because he got angry for every little thing. Next morning I got parking fine! Should I stand up at 5 pm. in the morning to move the car or buy a parking ticket? This is the worst hotel I have ever seen in Switzerland!!!
9.0 / 10.0
Flexibility and kindness of the staff.
Location near to old city center.
There was no vegetables for breakfast
8.0 / 10.0
The rooms are nice and clean.
Too noisy (traffic)
10.0 / 10.0
Staff was extremely friendly and helpful, especially considering I arrived at a very busy time at their restaurant. Bike storage area that is locked at night.
8.0 / 10.0
Excellent service, very helpful staff, great food, good breakfast.
9.0 / 10.0
Room was very clean, newly renovated bathroom with the shower. Tasty food at the restaurant, especially panna cotta is recomendable.
8.0 / 10.0
Very friendly and helpful staff! As a family with 2 very young children, we are a bit needy. The staff always went the extra mile to accommodate our needs and were super nice. Even our kids loved them 😁
10.0 / 10.0
The room is big and clean and the restaurant has very good food. Is it at 8 min from Laax Gondole with car. For sure we will return.
8.0 / 10.0
The restaurant. Big parking lot beside.
Bad smell in the room.
8.0 / 10.0
The staff were very helpful. The room and bathroom were separate as described (only across the hall). The hotel was really clean, tidy and provided everything we needed. The hotel had lockable storage for bicycles. We ate at the hotel and the food was really good.
The only negative was the traffic noise through the night, but we did have the window open. Probable fine with the window shut.
9.0 / 10.0
great beds
great staff
1.0 / 10.0
it’s in a good location
there was a street fest when we stayed which boomed disco music until 0500
no sleep possible!!!
no overnight reception staff!!!
we asked the hotel for some compensation on the basis they could have told us that there was a street fest outside their hotel, they replied that it’s not their responsibility to tell guests, despite the rooms being described as “quiet”
avoid at all costs
8.0 / 10.0
Very friendly staff, nice amenities
The room was very hot and when you open the window the church bells and train crossing make a lot of noise all through the night
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Rätia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Rätia pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Rätia?
We found 2 amenities for this rental. This includes business facilities, and golf course (within 2 mi).
