Pullman Auckland Hotel & Apartments
Top rated by guests





8.2Excellent
(2,263 Ratings)
"Our stay at Pullman Auckland was fantastic. The staff were incredibly attentive and welcoming, making everything easy for our family. The location is excellent — close to everything but still comforta..."
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5-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Pullman Auckland Hotel & Apartments rises above the heart of Auckland CBD, making it an ideal choice for those seeking central Auckland accommodations.
Business facilities
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(2,263 Ratings)
"Our stay at Pullman Auckland was fantastic. The staff were incredibly attentive and welcoming, making everything easy for our family. The location is excellent — close to everything but still comforta..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
3.0 / 10.0
They were good but having a smoke alarm going off in our room at around 2:30am and when we arrived having to wait 40-50min with our kids being 4 -6 was a nightmare.
Arrival our room wasn't ready had to wait 40-50mins with two screaming kids in the lobby.
Smoke alarm going off at 2;30am due to a low battery I think but no one even came up to our room. I ended up taking the alarm off the ceiling. They gave us free parking and said someone would be in touch to offer us something but never heard a thing.
10.0 / 10.0
Our stay at Pullman Auckland was fantastic. The staff were incredibly attentive and welcoming, making everything easy for our family. The location is excellent — close to everything but still comfortable and relaxed.
7.0 / 10.0
Great breakfast and very helpful amazing staff.
Rooms are quite old school, it would be nice to touch things up especially the bathrooms.
10.0 / 10.0
The airport Pullman was great.
Clean tidy and the staff were amazing
9.0 / 10.0
Good location. Huge, comfortable room with good facilities. Friendly staff. Very nice restaurant & bar. Outside space. Lovely pool with spa .
The air conditioning wasn't very effective but we were supplied with an extra fan on request.
10.0 / 10.0
Close to everything
8.0 / 10.0
Great location and all the amenities you would need Gym, pool, Sauna, steam room and restaurants deliver great value for a central city location.
Nothing
5.0 / 10.0
It was clean
Ambience missing
10.0 / 10.0
I loved everything about our stay. Facility/rooms was up to standard. It was very good.
No good view from the room
5.0 / 10.0
Room and its lighting.
Room was at lower level even though we requested for higher level and obstructed view of wall from windows.
The breakfast was also not good.
Not much options.
10.0 / 10.0
Brilliant hotel in central location. Fabulous staff.
7.0 / 10.0
The apartments were value for money. First family of four. Good size.
Housekeeping needs to be done better.
When we checked into our room. The rubbish bins were emptied. Cups were not cleaned properly.
We stayed for three nights. Every morning the bfast was overwhelmed. Staff tried their best to accommodate everyone but hotel mgmt should consider hiring more staff for peak season
7.0 / 10.0
There was alot of choice
The room needs revamp.
8.0 / 10.0
Location - efficiency of staff - restaurant and bar
4.0 / 10.0
Upgrade was poor
Pool and Sauna area felt dirty, no staff so kids screaming and jumping in the pool, also jumping in and out of the ice bath
7.0 / 10.0
Our room had no view just a wall of the building next door literally hardly any day light
A different room wth day light
6.0 / 10.0
Good conference rooms
Bathroom in room old and antiquated.
9.0 / 10.0
Spacious and comfortable with friendly staff: drinking water bottle replaced daily
Bath shower somewhat awkward
10.0 / 10.0
room, staff
could hear people parting in room next door.
8.0 / 10.0
Staff was very nice and helpful.
Found cockroaches roaming around in the sauna, 2 to be exact
9.0 / 10.0
Great family vibe.
9.0 / 10.0
Location, staff and facilities
Price of the mini bar and parking is $60 a day
9.0 / 10.0
Staff are great! The whole place was great! Perfect location aswell
Hard to get through to room service
10.0 / 10.0
Great location and afforable
10.0 / 10.0
Location was great as we were attending an event at Spark Arena
We had to wait over 30 mins for our room. Check in was 3 but our room wasn’t ready.
10.0 / 10.0
Everything was great. It was clean, tidy, and comfortable.
10.0 / 10.0
Location and comfort, had a lovely pool.
5.0 / 10.0
Great location for the city and for Spark Arena
The hotel itself is pretty old and run down. Staff weren’t particularly nice to us, I’m not sure we looked like the usual hotel clientele. Parking was a nightmare but we managed to sort it out for ourselves.
4.0 / 10.0
Booking.com
Vent in the bathroom wasn’t working & tub with shower was small
4.0 / 10.0
location
the rooms were right to the lifts and we could hear the lifts coming up and down. extremely tiny rooms.
7.0 / 10.0
The room was spacious with comfortable beds.
The jug, cups, glasses etc are placed in the cupboard under the tv cabinet and you need to wash them in the bathroom sink along with filling the jug, no tea towel supplied.
The lifts were very slowly and one out of order without and signage
10.0 / 10.0
I like to be away from home. and the pool and the gym was very convenient for me and my kids to access.
In the Sauna there were a lot of little roaches ( Need clean up) in the the Sauna. Also around the pool should have a rubber mat for walking way as it is very slippery. Like the mat you put on the way to the bath roo, (the blue one) should have like a walk way all around the pool.
7.0 / 10.0
Breakfast was fantastic with lots of options and fresh. Location was fantastic also and the valet parking was very convenient.
Staff were helpful and very friendly.
Our room had no fan in the bathroom.
There was loud music that seemed to be coming from a nearby bar/venue that was going most of the night on both friday and saturday.
9.0 / 10.0
Bed was amazing
Expensive
9.0 / 10.0
Location was perfect, room was fully comfortable and the breakfast was very reach
i even can not find one thing.
10.0 / 10.0
Great service and great staff.
No bad experience. All good experiences.
8.0 / 10.0
Good sized rooms. Very good sound proofing, hotel was busy but couldn’t hear people in adjoining rooms.
Excellent restaurant and breakfast options.
No issues at all but could be a bit difficult for anyone with mobility issues due to location ( steep hill to walk from Britomart transport centre)
8.0 / 10.0
Very satisfying
None
9.0 / 10.0
We loved how comfy the beds were, the food was lovely, staff were helpful and the pool was clean!
Valet parking was expensive
9.0 / 10.0
It has everything you need. The indoor pool is great as it doesn’t matter if it’s raining. The gym is incredible. The breakfast is the best part, it was amazing.
The manager in charge of the staff at the restaurant and bar didn’t seem to treat the staff well. A lot of the staff were younger and the manager didn’t have much patience. He was great to us as guests, but not his own staff. We stayed on 22 August 2025.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Pullman Auckland Hotel & Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Pullman Auckland Hotel & Apartments. Enjoy the water!
Is Pullman Auckland Hotel & Apartments pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pullman Auckland Hotel & Apartments?
We found 30 amenities for this rental. This includes business facilities, shuttle available, concierge services, free wifi/internet, and free parking.
