Regency Hotel





4.4
(263 Ratings)
"Lovely staff, really comfortable bed, lovely clean room and so quiet. Definitely would stay here again."
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3-Star Hotel
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Balcony/Terrace, Shared living spaces and more
A restored Victorian townhouse and former convent, The Regency Leicester offers free parking and free Wi-Fi just a 5-minute drive away from Leicester city center and rail station.
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
$$$$
4.4
(263 Ratings)
"Lovely staff, really comfortable bed, lovely clean room and so quiet. Definitely would stay here again."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
4.0 / 10.0
bed was very comfy , nice pillows
no one in reception, tv no signal didnt work, stain on carpet, desk and furntiture in room damaged or dirty or old. hand soap oin bathroom, i pressed to get soap it was blocked with toilet paper which once it came out all soap ran out. the walls, carpet in hallways was dirty, old, badly decorated.
1.0 / 10.0
Nothing
There is no staff at reception either on phone. There was a plastering and painting work going on i had to ask painter to stop to pass. Dust was everywhere. Bed was towels were not clean there was a oil marks or something else and there was hair probably from previous guests on the bed. Bathroom was new but there was no bath tap and shower pressure was very low. a basic shower took ages. My first day the room i was given somebody else was staying but it was not registered in their system second room bed was dirty and Hotels main night light was coming strait into room. I could not sleep i had to complain after searching and finding the staff. I booked a car park but there is a restaurant under the hotel and their customer uses the car park i could not park my car securely until 10:30 pm again there was no staff to help. I was not happy with the service and booking.com because you should check the basic services for the hotels in your web page. I am not going to use same hotel anymore or any of our staff and i will consider to use booking.com again.
7.0 / 10.0
Good service all round
TV in room
3.0 / 10.0
No breakfast no evening meal. It was a disgrace and very dissapointed.
Could have told us the were doing up the hotel.
2.0 / 10.0
The only positive about this hotel was the young lady on reception who could not have been more helpful
Access was via a so-called fire door at the back as the reception areas were under total refurbishment, the floors covered in removed plaster. The single room I had was extremely small and the shower space was so tight that the doors had to be opened to pick up dropped soap.
The rooms were not serviced and extra tea, coffee and milk had to be requested.
Also the power failed during the first night so chargers could not be used
1.0 / 10.0
Nothing at all
I paid for a superior double and ended up with a bedroom with a single bed and a cot with holes in, also the double bed I had had stains all over it and cobwebs everywhere. Stay away
1.0 / 10.0
It is absolutely disgusting, i didn't even stay, it is a building site absolutely filthy. Cigarette burns in the bedroom carpets, wallpaper peeling off on every joint
It is absolutely disgusting, I didn't even stay...
They refused to give me my money back saying that the bedroom was functional and that is all I paid for. It is a building site absolutely filthy. Cigarette burns in the bedroom carpets, wallpaper peeling off on every joint. The bed looked like it had been slept in. Dust everywhere, ceilings down. I've stayed in hotels all over the country and this hotel is the worst one I have ever been in.....
I found another place to stay in town and called booking.com to put in a complaint and sent them photos to prove everything I had said was the truth, and left it in their hands to get my money back....
No amenities within walking distance......
My advice would be to give it a wide berth.
5.0 / 10.0
Free parking
Bed linen was clean
No TV in room
Shower cubicle old and grouting grubby.
5.0 / 10.0
You get what you pay for! Check-in was OK, but it is unusual to have to sign a disclaimer on booking in! The room was small, the bed was comfortable enough although the springing was bad and one 'bottomed out' hard when sitting down on the bed. Cleanliness was OK.
The shower didn't drain very well and I cut short my shower before it overflowed onto the floor; the shower door didn't close properly because the top rail isn't correctly fitted. There seems to be no facilities at all in the hotel other than a coffee vending machine at reception. The TV turned itself on at 5am and woke me up. There was no-one on reception at check-out to report any problems to. Again, you get what you pay for.
1.0 / 10.0
Hotel was nothing like the pictures advertised was run down dirty and unkept beds had not been changed found pubic hair in the sheets shower had no attachment to wall and was filthy complained and was offerd a different room witch turned out to be worse than the first then when complained about the other room that was pre booked my mother was offerd a new room witch turned out to be the room I had just been moved from
8.0 / 10.0
Was a decent size, easy to park easy to find
2.0 / 10.0
The location
The place looks very run down and could do with a bit of TLC. The first room we were given was unbearably hot with no windows that could opened. We were then offered another room that was just as hot but had 2 windows that opened and an electric fan, which had see better days. We accepted that but were then offered a room at the back that was cooler but my wife and the receptionist got stuck in the room and couldn't open the door. The receptionist called her colleague who came and got them out eventually (note: there was no phone in the rooms). We went with the second option rather than getting stuck.
The bed was very soft, a bit like sleeping on a trampoline and the bathroom had a hand held shower that didn't hang on the broken wall fixings and, guess what, there was no hot water. Thankfully we were only there for one night.
The receptionist were very kind though.
1.0 / 10.0
Run down when asked anything we were told manager had to be asked.no means of contacting any staff overnight. Only one drink in room. I asked for water to take meds.manager had to be asked,none arrived.so hot and run down and no breakfast available we were told to go in New Portuguese restaurant and ask. Very unpleasant atmosphere in the hotel as if something was being hidden
2.0 / 10.0
Not much
Worn out, tired, needs a reverb
2.0 / 10.0
No much
Old worn out
3.0 / 10.0
Location good - room was not. Smelt of weed
Needs updating used to be a really nice hotel
3.0 / 10.0
Room was very small, some wallpaper was hanging off, Shower was terrible,bed made you role into the middle, and nowhere to sit where there weren't lots of owners family sitting there. and the TV didn't work
10.0 / 10.0
Lovely staff, really comfortable bed, lovely clean room and so quiet. Definitely would stay here again.
Nothing, our trip was brilliant all round.
5.0 / 10.0
The room was basic but the bed was comfortable
Paid more than what I thought I should
6.0 / 10.0
I'm glad that the hotel is undergoing ren
The shower on the first night had cold water coming out and was really high up
1.0 / 10.0
The hotel & staff were so bad they I had to leave the property and find somewhere else to stay.
1.0 / 10.0
nothing
The Hotel is outdated, smelly and dirty. The room was basic. The bathroom was leaking, the carpet damp, the door (still using a key0 could not open easily because of the carpet. The bed not comfortable. There is damp in the walls. no cleaning services. No restaurent. Reception only partially available. You had to ring a bell and wait for 10 minutes.
this was awful for an ÂŁ80 per night. Disgraceful.
9.0 / 10.0
Staff were courteious and efficient
8.0 / 10.0
Nice basic clean and comfortable room. Friendly staff.
No bar or restaurant facilities. Wi-Fi was very intermittent.
1.0 / 10.0
Nothing
Room had not been cleaned bins full rooms had horrible smell carpets all stained and damp painted over couldn’t even see out the dirty windows the hotel shouldn’t be open photos on web years old
1.0 / 10.0
Nothing
Waiting 15 minutes in reception until someone turned up. It was dark and dingy. The photos on Booking.com do not in any way reflect what the hotel is actually like. The bar wasn't open, and the restaurant wasn't open. There was a domestic dispute in reception, with a woman screaming and swearing. The corridor to my room stank of stale cigarettes. My room was basic. I think the furniture was reclaimed from a skip and the toilet didn't flush
3.0 / 10.0
location and beautiful building or could be.
Well! the wallpaper was hanging off, toilet seat broken and not actually attached to the toilet, dead wasps in the bath, cupboard door was broken off and just stood leaning up against cupboard, punch holes in walls and doors, and the worst without stealing one liners from Goldilocks was someone had slept in the bed, and the sheets hadn’t been changed, I could smell the perfume on the pillow and sheets. The whole place smelled like bob Marley had held a conference that very afternoon, you could get high by standing in the corridor for half hour. If it was a £25-30 a night I’d get it, but £55!! for £5 more you can stay in the Brooklyn which is simply stunning.
5.0 / 10.0
Perfect location and quiet.
Slightly too quiet abit earey! Took a while for reception to come down greet us.
4.0 / 10.0
Big car park and location
It was dated and had no facilities
3.0 / 10.0
Location and our room was a good size
Hospitality on arrival was negative reception in poor state and stair case to room. Dirty towels left in corridor and broken chairs.
The hotel needs a complete overall
2.0 / 10.0
close to hospital
smelt of cigarettes. tiles missing in bathroom. bed uncomfortable. poor decor
4.0 / 10.0
Dirty room dirty shower broken bed no staff to be seen, I’m guessing it’s an old guy owns it and his family have left it to rot…looks nice from the outside tho.
6.0 / 10.0
Very comfortable bed and quiet room
Bit dated
8.0 / 10.0
Comfortable bed, room very clean, staff very friendly and welcoming. Location was good, right near to the city centre.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Regency Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Regency Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Regency Hotel?
We found 10 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and heating.
