Il Borgo di Villa Castelletti Country Hotel

The property in reality is like a 4 star hotel but is only marked as 3 star hotel. We absolutely loved the premises of the property. Everything was scenic and the breakfast was really varied and outstanding.

I didn’t see any opportunity to dislike something

Everything was amazing. Perfect place for a relaxing, peaceful weekend near Florence. Host was kind and friendly. Room was nice and cozy, well-equipped, and bed was really comfortable too.

Very family orientated feel and everyone went above and beyond to make sure our stay was enjoyable

All was lovely!

Friendly staff and a nice setting

I travel often, but I can't remember ever having such an uncomfortable room in a hotel. My room was divided into three levels. When you enter the room, you have a large area that felt like a "lobby" or waiting area. There was a tiny desk and two tiny chairs. I have been in more comfortable and warm doctor's office waiting rooms. The bed was up a flight of stairs from there and had no windows. The bathroom was DOWN another flight of stairs from the "lobby". To get up to use the bathroom in the night meant navigating two flights of stairs. In the "lobby" area there were two tiny chairs that may have been comfortable for a child, but an adult man of 6' 200 lbs could barely fit into one, never mind be at all comfortable. I brought in a metal chair from the patio but eventually decided to simply go to bed because there was simply no place to sit and relax in the room. The grounds are pretty and there was a nice walking path, but I would probably have been more comfortable sitting in my car all night. It's a shame, as the staff were very welcoming and I had been very excited about my stay due to so many positive reviews.