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Crowne Plaza Dubai Festival City

Top rated by guests

Property building

Nearby landmark

Swimming pool

Spa and wellness centre/facilities

Spa and wellness centre/facilities

8.9Excellent

(5,781 Ratings)

"Everything"

Verified guest

Don't miss out! Price and availability may change

8.9 / 10.0

Excellent(5,781 Ratings)

Hotel in Al Sharjah

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set on the Dubai Creek, this nonsmoking hotel offers luxurious accommodations with unmatched views of Dubai’s skyline. It features an outdoor pool and direct access to the Festival City Mall.

Amenities at Crowne Plaza Dubai Festival City

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Map of Al Sharjah

city location on map

Nearby attractions

The Dubai Fountain

The Dubai Frame

Marina Walk - Dubai

Dubai Aquarium & Underwater Zoo

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.9Excellent

(5,781 Ratings)

"Everything"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.9 / 10.0

Excellent(5,781 Ratings)

Hotel in Al Sharjah

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Al Sharjah

city location on map

Nearby attractions

The Dubai Fountain

The Dubai Frame

Marina Walk - Dubai

Dubai Aquarium & Underwater Zoo

Available Rooms

About this hotel

Set on the Dubai Creek, this nonsmoking hotel offers luxurious accommodations with unmatched views of Dubai’s skyline. It features an outdoor pool and direct access to the Festival City Mall.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.9 / 10.0

Excellent(5,781 Ratings)

100% verified reviews

9.0 / 10.0

Short stay at Festival City

Location is great! Room is spacious. Waterfrontview is awesome!

Nil

10.0 / 10.0

Great hotel, great staff

Everything

Nothing

10.0 / 10.0

Wonderful stay.

The location is amazing. The variety of restaurants and the proximity to a shopping mall.

Some carpets need to be replaced.

10.0 / 10.0

Really happy with the hotel will come back again.

All good - great experience- Worth coming back every year :) new towels at the pool.

Nothing

10.0 / 10.0

Another great stay in this well located Hotel.

We liked everything including the location. Breakfasts were great.

Nothing

9.0 / 10.0

Excellent stay.

Room facilities excellent. Breakfast was very very good. Otel staff were so kind and helpful.

nothing to say.

9.0 / 10.0

For a few days of holidays or pass-through Dubai I would stay there again.

I was moved to the Intercontinental instead and I really like the location as it is more quiet around this area. The Festival City Mall attached to the hotel is a bonus.

The Intercontinental has large rooms which would need a bit of touch ups as the furniture looks a bit older. Everything works though and is very clean and well kept.

7.0 / 10.0

Ok. But will not choose again

Pool area. Nice view from there. Nice sunset.

Rather aged facility. Too expensive for that. The food Menü & quality rather average for the high price. Rooms are aged

6.0 / 10.0

Below average

Location , the view

The AC not functioning very humid. The room is outdated Breakfast was ok but we found a hair in our fruit plate and flies were on food everywhere My mother found a hair on the bed sheet

8.0 / 10.0

Relaxing

Efficient service, staff friendliness, going through extra mile

Restaurant service for dinner not always efficient. Seemed short staff. Comparing to the last times I was here

10.0 / 10.0

Many years my standard stay for business and never dissapointed

Staying here for many years, despite the years of the hotel it’s still in good shape, clean, friendly and enjoyable to stay. Staff always friendly and helpful. My preference always are rewarded and that’s highly appriciated

The dinner buffer offers seems to be much of the same! But quality is good.

7.0 / 10.0

Everything went well

Staff Courtesy and Cleanliness

None

8.0 / 10.0

Dubai Trip

My stay at the Crowne Plaza was both comfortable and enjoyable. The hotel offers a relaxing atmosphere and excellent service, making the overall experience very pleasant. One of the highlights is its direct connection to Dubai Festival City Mall, which is beautiful, spacious, and full of diverse shopping and dining options. This combination made my stay even more convenient and memorable.

Nothing

5.0 / 10.0

The good and bad

The excellent location next to the mall, the very friendly staff overal

The check in clerk at the reception, i booked a quiet non interconnecting room, non smoking and one big bed and hoped this is what we will have and returning guests for tge 9th time to the Hotel. The clerk gave us a very noisy room, with heavy ciggarette smoke smell. We demanded the room be changed and he said that i booked the cheap room and cant expect to get everything. We had to wait 2 hours for a room change, where we got a room with 2 single beds an intetconnecting door and plenty of noise. We did t bother to complain anymore for our 4 night stay as it was of no use.

10.0 / 10.0

We had a great stay we really enjoyed my baby was very happy in the play area and swiming pool the outdoor staff was rea

Cleaning,hospitality.food .staff

8.0 / 10.0

Great to be back again

Excellent location excellent staff and great value for money

N/A

10.0 / 10.0

I would like to say Thank you, Maryam and Arnaud, for the warm welcome, the quick check-in process, your cooperation in

Everything good

All good nothing bad

10.0 / 10.0

Very nice hotel, we had a wonderful time and my family loved the hotel. Food was amazing, rooms were clean, easy access

Location, access to mall, food, cleanliness and wonderful staff. Much enjoyed

Nothing but just improve AC and cooling in floors corridors and inside the lifts.

6.0 / 10.0

Good overall

The location

10.0 / 10.0

Great hotel for long and short stay.

Great hotel, nearby Festival City where you find everything you need, very nice spacious room, very clean. Hotel staff all are very helpful and respectful. This hotel will be my next stay.

All is good

10.0 / 10.0

Perfect hotel.

Great hotel, nearby Festival City where you find everything you need, very nice spacious room, very clean. Hotel staff all are very helpful and respectful. This hotel will be my next stay.

Perfect

8.0 / 10.0

A pleasant stay as usual with excellent quality of service and comfort. Buffet breakfast always a hit!

Organised, clean, comfortable and close to amenities.

Although I was provided with information about a shuttle service to the hotel from the airport upon arrival, we waited over an hour with no shuttle arriving and then ended up having to take a taxi, which ended up being rather costly at that time of night.

8.0 / 10.0

Good facility ,, and excellent friendly staff

Comfortable accommodation and location

Larger swimming pool was under reconstruction and Jacuzzi ,,,

10.0 / 10.0

Overall satisfaction

Location and parking facility

None

10.0 / 10.0

Amazing location

NA

NA

10.0 / 10.0

Much recommended

Good location, loved the breakfast.

Nothing

8.0 / 10.0

Short but enjoyable

Provided the level of service expected from this brand

Convenient location and quiet

10.0 / 10.0

Magnificent stay at Crowne Plaza. I will highly recommend this hotel.

Excellent location. Felt very safe. Walking distance to the Festival city mall. Great breakfast and dinner with diverse choices. There is something for everyone. Very attentive staff who were always willing to serve well. Shout out to Islam at the front desk, he was always polite, professional, very knowledgeable with information and willing to go the extra mile to ensure that our stay was wonderful!

9.0 / 10.0

Good

All good the staff are all welcoming

9.0 / 10.0

Memorable stay in Duba festival city

comfortable clean rooms

location /food and facilities

10.0 / 10.0

The hotel was perfect

The proximity of amenities

10.0 / 10.0

Exceptional Stay at a Modern IHG Hotel

The room exceeded our expectations, with the door having a standard lock and also an advanced one. As you enter the room, you are met with a large cabinet which can accommodate shoes and provides ample storage. There is a small corner with a Nespresso machine and a kettle, a variety of capsules, tea selections, sweeteners, and sugars. The workspace was large and comfortable, with all rooms being equipped with a telephone. The living room was amazing, and the sofa bed was very comfortable. There are advanced digital switches throughout the room, and the AC was very modern and controllable. Lots of storage can be found throughout the room, with there being a breathtaking view of the Dubai Skyline and Sheikh Mohammed bin Rashid Library. The bedroom is large and there is a TV in each room. There are two bathrooms, one being a small one, and the other accommodating a shower, bath, 2 sinks, 2 mirrors, 2 hairdryers, 1 bidet and a WC. The bathroom has a large automatic curtain which can be used for privacy. Kumaar was a very good cleaner and kept our room exceptionally clean every day when we returned. The location was decent, located just a 15 minute drive from the Dubai Center. Free parking was available, room service was cheap and efficient, reception was helpful, and concierge was amazing. The breakfast had a variety of different foods, and you are provided with 1 free drink (coffee) per person. The value for money at the property was amazing, and there are many restaurants where you can use your half board offer. WIFI was decent, and security was decent as well. You are also provided with 6 1-liter glass bottles of water daily free of charge. The swimming pool was excellent and had an amazing view.

While everything in our stay was exceptional, the AC had a slightly bad smell to it, which led to a little bit of bad odour, but this thing would occur in most hotels in the United Arab Emirates. The minibar also remained empty throughout our stay, but this wasn't a huge issue and can be easily fixed by contacting the reception.

10.0 / 10.0

Best Hotel to enjoy your vacation in Dubai

1-Staff were really very friendly, professional. Always proactively helping with a smile. Amazing team indeed

Nothing, everything was amazing. I already booked with them my next vacation on December

10.0 / 10.0

I will come back for sure. Thank you

Everything (Food, service, location, festival city mall, ferry, etc. ). I

None

4.0 / 10.0

Not trying it again, very expensive and staff were not helpful

Food variety was amazing

The room adour smelled bad for the whole duration

10.0 / 10.0

Stayed twice, just got back and booked again

Food exceptional, staff too pleased to help, great location.

Cant think of anything

10.0 / 10.0

Great

The room,and pool and of course the breakfast

10.0 / 10.0

We really enjoyed staying for 3 days and 2 nights. Amenities are great and staffs are super nice!

We loved the pool and the food we had in breakfast buffet. We also enjoyed the bath tub. We appreciate the good gestures of employees. They are all nice! Good job!

None so far.

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