Swiss Night by Fassbind

Very clean and spacious room size for European standards. It was very nice to have a separate small room/nook for 3rd bed with its own window and convenient parking available in hotel's parking lot. Pleasant and friendly greeting from Mohamed at check-in and we were given early access to our room which is always a relief and great benefit after arrival on red-eye flight.

Hotel has air conditioning and fan but not up to what we Americans are used to due to Swiss regulations. Fortunately the room cooled down during the heat wave and was comfortable enough. Refrigerator in room but not turned on unless necessary for medication. There is an honor bar in lobby but of course much less expensive to purchase drinks at grocery store.

The location was ideal. Short walk to most sights and very quiet and safe area.

The property didn't have a comfortable common area aside from the breakfast room. It was raining during our trip and we were stuck in the small hotel room without any other hotel area to hang out in.

Clean and staff were very helpful

The hotel offered a very pleasant stay overall. Its location was excellent, being close to major tourist attractions as well as convenient public transport options, which made getting around very easy. The reception staff were especially polite and welcoming. They handled the check-in process efficiently while maintaining a friendly and helpful attitude, which made a great first impression. The room was clean upon arrival, and housekeeping maintained a good standard of cleanliness throughout the stay. I also appreciated the soundproof windows, which effectively blocked out street noise when needed, while still allowing us to enjoy the sounds of birds in the early morning. Additionally, the ventilation in the fitness center was very good, making it a comfortable space to exercise.

There were a few aspects of the stay that could be improved. The breakfast, in particular, did not meet expectations. Considering the price, the variety and quantity of items offered were quite limited. Additionally, although breakfast was scheduled from 6:30 to 10:30, when we arrived around 9:00, some key items such as the main bread had already run out. When we raised this issue with the staff member in charge, the response was disappointing. Instead of acknowledging the concern or offering an apology, we were told rather abruptly that it was finished and nothing could be done. A more considerate and professional response would have made a significant difference. Another drawback was the level of noise inside the building. Due to what seemed to be the hotel’s older wooden structure, sounds traveled easily between rooms. We could clearly hear footsteps, doors opening and closing, and even minor noises from neighboring rooms. This made the overall stay less comfortable than expected.