Hôtel Balzac Paris & Spa Ikoï

Top rated by guests

9.0Outstanding

(224 Ratings)

"Good service. Perfect location. Kind staff."

Verified guest

Don't miss out! Price and availability may change

9.0 / 10.0

Outstanding(224 Ratings)

Hotel in Paris

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

About this hotel

Reopening in June 2024 after a full transformation by Festen, the iconic Balzac is a tribute to the golden years of the Champs Elysées in a subdued, refined style.

Amenities at Hôtel Balzac Paris & Spa Ikoï

Concierge services

Free WiFi/internet

Air conditioning

Non-smoking

Pets allowed

Gym

Heating

Wheelchair accessible

Bar

Spa

WiFi/Internet

Laundry services

Sauna

Family friendly

Ironing facilities

Accessible by lift

Contactless check-in/out

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Map of Paris

Nearby attractions

Departmental Estate of Sceaux

7.3 mi

Available Rooms

$$$$

Top rated by guests

9.0Outstanding

(224 Ratings)

"Good service. Perfect location. Kind staff."

Verified guest

Don't miss out! Price and availability may change

$$$$

9.0 / 10.0

Outstanding(224 Ratings)

Hotel in Paris

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

Top-tier experienceA high end property in this area

Map of Paris

Nearby attractions

Departmental Estate of Sceaux

7.3 mi

Available Rooms

About this hotel

Reopening in June 2024 after a full transformation by Festen, the iconic Balzac is a tribute to the golden years of the Champs Elysées in a subdued, refined style.

Amenities

Concierge services

Free WiFi/internet

Air conditioning

Non-smoking

Pets allowed

Gym

Heating

Wheelchair accessible

Bar

Spa

WiFi/Internet

Laundry services

Sauna

Family friendly

Ironing facilities

Accessible by lift

Contactless check-in/out

Housekeeping available

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

9.0 / 10.0

Outstanding(224 Ratings)

100% verified reviews

1.0 / 10.0

Not good

My experience on the first day of my stay was extremely disappointing. After housekeeping finished cleaning the room, their cleaning tools were left behind, there was a significant amount of hair still on the floor, and even the bathrobes were left in a messy condition. More seriously, after the room was cleaned that day, my sunglasses, which I had left inside my bag, went missing and were suspected to have been stolen. This made me feel very uneasy. I reported the issue to the front desk for several consecutive days, but the hotel never proactively updated me on the progress of their investigation and showed no real effort to resolve the matter. I had to go to the front desk every day to ask for updates, and each time I was simply told, “We couldn’t find it,” with no explanation, no apology, and no follow-up solution. If you do not want to risk losing your belongings while traveling in France and receive no proper assistance, I strongly recommend avoiding this hotel. With this level of service and crisis management, I do not believe it deserves a five-star rating.

7.0 / 10.0

Kind staff, comfortable room but a bit overpriced.

The staff were very kind. The doormen were lovely. The food was nicely prepared. The room was extremely quiet.

Our room had an enormous couch, which is nice, but it took up most of the limited space. I was surprised that the carpets were so stained. There was dust hanging from the ceiling in the entryway. The shower curtain didn’t extend into the tub, so the water dripped all over the floor of the tiny space.

7.0 / 10.0

Superb hotel let down by the breakfast

The décor was lovely, the hotel was clean, and the location was superb. Aside from one unpleasant experience with a staff member at breakfast, the rest of the team were excellent — particularly a young dark-haired gentleman on the front desk, I believe named Charles. He was extremely helpful and professional, a real asset to the hotel, and certainly deserving of recognition or promotion.

The pillows weren’t great. They were like inflatable airbags of which I had to release the air inside to make them comfortable. The shower tray was blocked and would quickly fill up with water and not drain. The breakfast experience was extremely disappointing overall. Day one: We weren’t given a menu and had to take one from another table. After being left waiting for around 20 minutes with no service, we had to ask what we needed to do. The server came across as rude and unhelpful. While we continued to wait, arguments from the kitchen could be clearly heard by guests. In the end, we left without eating, having waited a total of 45 minutes. It was certainly not a good start to the day. Day two: Service was much quicker and more efficient, however the breakfast itself was unfortunately stone cold. After raising our concerns, a wonderful gentleman named Charles handled the situation professionally and ensured everything was resolved.

9.0 / 10.0

We had a great stay at the hotel Balzac! The staff was super helpful and the design of the hotel is stunning.

Design of the hotel is stunning and the breakfast was superb

Nothing

3.0 / 10.0

A beautifully designed hotel with strong comfort, but let down by inconsistent service, poor communication, and a lack o

We received a room upgrade on arrival, which was appreciated. The hotel has a beautiful aesthetic and elegant interiors, creating a strong visual impression. The bed was very comfortable. Our top-floor room with a view added to the overall atmosphere of the stay.

Poor pre-arrival communication, with no response to emails regarding anniversary arrangements. Lack of attention to special occasion recognition, with no meaningful anniversary gesture or follow-up during the stay. Weak check-in experience, including a very brief room tour and no explanation of lighting or air-conditioning controls. Service and detail lapses, such as a wrongly addressed welcome letter that was never corrected and missing in-room amenities (hairdryer, teaspoons, iron/steamer, toiletries). Housekeeping inconsistencies, including non-replacement of items and faulty equipment being provided. In room breakfast service issues, with missing condiments, utensils, small portions, and overall disorganisation. Poor internal communication, highlighted by late delivery of important New Year’s Eve disruption information. Comfort and practicality gaps, including a cold bathroom and very limited wardrobe space. Inconsistent service levels, with noticeably better attentiveness only at check-out. Overall, the stay lacked the service consistency, anticipation, and attention to detail expected of a Michelin-key hotel at this price point.

9.0 / 10.0

Lovely stay in the heart of Paris

The location, the staff, the comfort of the room

The spa facilities are smaller than we thought

10.0 / 10.0

Excellent.

Good service. Perfect location. Kind staff.

10.0 / 10.0

Amazing!

Exceptional location and staff

Nothing

10.0 / 10.0

We really enjoyed our stay at Balzac with friendly staff, and the spa access was great to use facilities.

The staff and the rooms are excellent. The hotel made our stay feel special.

Nothing

10.0 / 10.0

Great location and great service

The location is fantastic and the staff were really friendly. The room was spacious and very comfortable

Nothing

10.0 / 10.0

Stylish hotel in a great location

The Balzac Hotel is simply exceptional. I stayed here with my husband for a short honeymoon and the staff made our stay indeed special by upgrading us for a larger room. I loved the style of the hotel, every detail is thought-through. Gigantic bathroom, comfy bed, amazing breakfast and bar. I am really looking forward to coming back once again to enjoy this place!

Very minor thing - but the floor in the shower cabin was a bit slippery which might be dangerous. But this is a really minor thing that did not affect our stay;)

10.0 / 10.0

Very nice and comfy.

Clean.

🥹

10.0 / 10.0

Great staff and cozy room

Very chic

Small and comfortable

10.0 / 10.0

Excellent

Clean, cozy, renovated and the location is convenient

10.0 / 10.0

Wonderful

Everything What i need calm clean comfortable Very lovely and helpful staff

All good

10.0 / 10.0

A truly exceptional stay - Parisian elegance at its finest!

A truly exceptional stay - Parisian elegance at its finest! Hotel Balzac exceeded all expectations. The interior design, architecture and atmosphere are simply stunning - a perfect blend of refined classic charm and modern luxury. The location couldn’t be better, just steps away from the magic of Champs-Élysées, yet peaceful and intimate. The breakfast and dining experiences were outstanding and the service impeccable throughout our stay. A special and heartfelt thank you to Arjana at the reception 🤍 Her dedication, last-minute arrangements, thoughtful recommendations, and genuine care made our time here unforgettable. She truly elevated our stay and we are deeply grateful. Merci beaucoup! Even when we faced a small issue with our luggage at the end, the whole team stepped in and took care of everything with warmth and professionalism. We are leaving with beautiful memories and absolutely plan to return. Balzac is now one of our Paris favourites. Merci à toute l’équipe pour enchanter notre séjour!

If there is anything to improve, we would have appreciated a more refined welcome - a glass of champagne instead of juice would have matched the luxurious atmosphere. Additionally, smoother routines for final invoicing and better control of the luggage storage would make the experience absolutely flawless. With just these small enhancements, Hotel Balzac would, without a doubt, become the very best hotel in Paris.

10.0 / 10.0

Design + location 👍

Hotel design and coziness

Bed pillows

4.0 / 10.0

Only good thing about the hotel was the location.

Good location, nice design.

The whole hotel smelled terrible, room was not well maintained, bathroom had problems that were not fixed through out the stay.

9.0 / 10.0

Great!

Very lovely hotel from aesthetics, service and great location too! The team were all lovely but especially Jihad who was very patient with all our requests. We will definitely be back :)

3.0 / 10.0

Rude staff

During our check-in It was provided to me to complete on Ipad a form with information like email, name, phone etc. There was a window to choose If during out stay there is a special ocasion. I chose ‘Birthday’ and complete the form with my wish, that I would like to make a surprise for my husband because he is having bday on the 2nd of Oct with the clarification for balloons and cake. It was perfect chance for me to tell the staff via the form in the Ipad and not to hiding from him and go to the reception because it suppose to be a surprise. So the 2nd of Oct came, we left the hotel as usual for a shopping, came back around 5-7PM and nothing was done!!! Even at the check-out I told the receptionist that I am completely disappointed that no one responded to my request, and she just laughted at me ironically that i didnt specify what i want, and i told her to look at the Ipad and she totally ignored me. One more thing: everyday when we wanted the receptionist to call a taxi for us they did it absolutely cold, stoneface, not once the concierge escorted us to the taxi.. I think that the accomodation is nice but the staff and the people are arrogant and not proffesional. For so many years we are celebrating our birthdays away from our home and this is the first hotel that did not response at wall. The first day we ordered at the lobby to the waiter/ bartender a cappuccino and hazelnut coffee. He brought us 2 cappuccinos (my husband never drinks cappuccino) and when I asked why and where is the hazelnut coffee and in the menu there isanother info about the coffee, he told me: sorry it is almost the same and i cant make it and left. And the cocktail that i ordered was a disaster. He was also arrogant and not polite and the cappuccino was watery and tasteless. The only polite people were the housekeeping. This is the first hotel that we felt like an intruders.

10.0 / 10.0

Loved the hotel and the staff and excellent location.

Staff were excellent, perfect location and lovely hotel

10.0 / 10.0

It was a luxurious stay and I really liked it and would go back again

It had a very chill vibe and was very welcoming and appealing.

10.0 / 10.0

Fellong at home.

The staff, the location, all are amazing. The Hotal is very clean very helpful staff. Above and beyond is Jihad the concierge, his service is exceptional.

10.0 / 10.0

Warm welcome, perfect location, luxury interior. What more could you want!

Absolutely insane location - perfection.

Nothing it’s perfect

10.0 / 10.0

Location is amazing. Staff are super friendly.

Nothing wrong. Great hotel.

10.0 / 10.0

Beautiful, calm and peaceful

Everything

10.0 / 10.0

Amazing experience staying at this wonderful hotel

Great hotel. Everything is absolutely amazing. Good location. Marvelous interior design. Amazing service from all staffs.

10.0 / 10.0

Perfect

beautiful, lovely staff, clean and cosy

2.0 / 10.0

Overall, the service of the property gives my friend and I emotional distress and financial losses.

The room service lost my earrings, and the staffs are irresponsible, they tried to avoid providing a solution by refusing discussion and not replying email.

Also, the bathroom floor is extremely slippery.

10.0 / 10.0

Chic, elegant, and cared for by the best team.

This boutique hotel is simply stunning, from the exceptional team to the refined, elegant atmosphere. Words hardly do justice to my experience; every moment was beyond wonderful, thanks to the warm, attentive staff. A special thank you to the lovely lady who cared for my room with such attention to detail; the small touches made all the difference. Perfectly located in a central yet peaceful part of the city, the hotel offers a sense of calm and quiet luxury. The design is spectacular — timeless, sophisticated, and immaculate throughout. Thank you for a truly beautiful stay. I’m already looking forward to returning next time I’m in Paris

10.0 / 10.0

Awesome

Amazing! Family friendly, delicious breakfast, very attentive stuff, it was my big pleasure to be your guest. We love you!

8.0 / 10.0

Ideal location

Renovated comfortable modern rooms.

7.0 / 10.0

Great location but no atmosphere

Very overpriced and unwelcoming

10.0 / 10.0

The location of the hotel is excellent, the service is great, the furniture is beautiful, as well as

The location of the hotel is excellent, the service is great, the furniture is beautiful, as well as the hospitality of the staff and their reception was nice

10.0 / 10.0

great

very close to Champs Elysees.

No air condition in the room.

6.0 / 10.0

Nice city break

Hotel Balzac is the near the center and main street. The staff is friendly and willing to help. The whole surrounding is nice.

We didn't have the room that we saw in the photos (205). Instead of a sofa, we had one small armchair. Some of the electricity plugs didn't work including the TV.

4.0 / 10.0

Disappointing

The location

For such an expensive price you expect at least some services like water in the room and a coffee machine

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Hôtel Balzac Paris & Spa Ikoï. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hôtel Balzac Paris & Spa Ikoï pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hôtel Balzac Paris & Spa Ikoï?

We found 21 amenities for this rental. This includes concierge services, free wifi/internet, air conditioning, non-smoking, and pets allowed.

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7.6 / 10.0

Good(391 Ratings)

Hilton Paris La Defense

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4star

4 guests · 1 bedroom · 1 bath

Free WiFi/internet · Air conditioning · TV

This attractive Hotel in Paris, $1,203 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)

Hôtel Balzac Paris & Spa Ikoï

Hotel in Paris

Reasons to book

About this hotel

Amenities at Hôtel Balzac Paris & Spa Ikoï

Map of Paris

Nearby attractions

Available Rooms

Hotel in Paris

Reasons to book

Map of Paris

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hôtel Balzac Paris & Spa Ikoï pet friendly?

What amenities are available at Hôtel Balzac Paris & Spa Ikoï?

Explore similar stays in Paris

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