Novotel Lille Centre Grand Place
Top rated by guests





8.0Excellent
(785 Ratings)
"Perfect"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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This Novotel is in central Lille, a superb center of culture, offering the modernity of Euralille and the charm of the old city with its Flemish facades. Nouveau Siècle Convention Center is 656 feet away.
Business facilities
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Ironing facilities
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.0Excellent
(785 Ratings)
"Perfect"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Perfect
Nothing
8.0 / 10.0
Great location in the city center, staff very kind and helpful
Nothing
8.0 / 10.0
Good central location and good offering at breakfast (mix of sweet and savoury, teas, fruit etc). Jugs for filtered water available to take up to the rooms.
Room layout strange with bathroom separate from toilet. Shame to only have single-use cups available in the room, would have preferred real ceramic mugs.
10.0 / 10.0
Location, good breakfast and great value for money
Tha reception staff were THE BEST I have ever encountered and I have stayed in 5 star hotels.
10.0 / 10.0
The hotel was beautiful. Room was spacious and had everything I needed. Breakfast was great with lots of choices.
The shower is pretty old fashioned but did the job. The vents were filthy which wasn’t a good look.
10.0 / 10.0
Location excellent, staff helpful and friendly.. breakfast was varied and tasty. Bar service and shoals o very good. Would recommend
8.0 / 10.0
The overall location is Great.
The door and the room is not sound proof. Plenty of noise from other guests and staff since we were staying at level 1 and they had a staff area there.
Constant opening and closing of doors in the hallway didn’t allow for a comfortable sleep.
8.0 / 10.0
Very friendly staff
Maybe could offer a more varied lunch / dinner menu
10.0 / 10.0
Breakfast and dinner were excellent. There are several guests from the airlines and from the UK.
10.0 / 10.0
Novotel Hotel is located in a great location: close to the center, restaurants, services, but not in the midst of tourist chaos
7.0 / 10.0
Room lacked some comforts - it was a disabled room - big but seemed rather empty, no sofa or small table etc. It was rather bare.
Rather bare room, could have had more in there, better decor and furniture.
8.0 / 10.0
Good location. Rooms clean and comfortable.
Friendly staff.
Overall enjoyable stay.
Communication could have been better with the restaurant team and the reception team.
1.0 / 10.0
the staff were extremely friendly and provided clear, helpful explanations.
The apartments appeared older than depicted in the photos, and the interiors felt quite basic and inexpensive. The carpet in our room was noticeably dirty, contributing to an overall sense that the cleanliness was not up to standard. We didn’t feel comfortable staying even for an hour. The low ceiling height—seemingly under two meters—added to a somewhat claustrophobic atmosphere.
9.0 / 10.0
Close to the old town
Toilet was separate to the bathroom
8.0 / 10.0
Location.
Little game play area for children at the lobby
They charged me double.
I paid already thru booking.com. and good I noticed they charged again my card..
Phew.
I told them, of course they refunded.I warned the exchange rate but they ignored. (I used not france credit card)
So basically just sorry from them, but I lost in currency exchange because of their mistake..
9.0 / 10.0
Great location,
Room with extra bed for a kid
Bathroom ceiling super low
1.0 / 10.0
GENUINE REVIEW
WOREST HOTEL IV BEEN.
discussing
6.0 / 10.0
Location was good.
Staff helpful at front desk.
Parking was OK but if have alot to carry not ideal as you need to park the car in an open parking lot and walk a good 10min.
Was a struggle for us
Room drainage had a issue as the eater was not going down the sink or the shower.
Called and reported to front desk. Receptionist came up to see said he would call maintenance people to come have a look however that never happened till we checked out.
Which was disappointing as we had to have a shower in clogged shower where water was standing which I felt was Grose.
I was advised that vegan options are available for breakfast. They had milk. Bread. Fruit and tomatoes.
@18.50 EUR a head I think NOT. This is not vegan breakfast and should be advertised as such which the hotel staff did.
Upon discussing with kitchen chef and hotel manager they refunded my money when I asked would they pay that amount fpr what was on offer.
8.0 / 10.0
The room was perfect in size and appointments. Room service was exceptional: a kitchen staff came back after serving my meal to bring back my dessert, ice cream. They wanted to make sure it would not be melted by the time I finished my meal. Location is superb: right in the hyper-center of Lille.
For a 4 star hotel i found these items missing: The TV remote did not work well. Netflix was not on the Hotel Channels! There was not a welcome kit with creams, shower cap etc.... I had not brought my personal body cream or shower cap and I found that lacking.
5.0 / 10.0
Unfortunately there were major renovations being carried out at the hotel. We were not told of these on booking, so main entrance closed at times and reception and downstairs where breakfast was served, not very welcoming . Rooms, once you got through the building works, were as advertised and fine.
Would have liked to have been informed, and been able to make a choice on staying here during these works being carried out.
8.0 / 10.0
The location is excellent and the receptionist gave us the perfect rooms for us
8.0 / 10.0
Friendly and helpful staff
Will be even better when refurbishment of public areas completed
8.0 / 10.0
The staff were really friendly and extremely helpful
The fact that pets were there. I have asthma and it did affect me. I took precautions myself and made the best of it though
8.0 / 10.0
The location was great. Lille is not a big city but the Novotel is conveniently located very close to the old city. The place was undergoing refurbishment of the hall which I was alerted at the time of the booking so there was some disruption but the staff was very helpful and the room very comfortable at a very good price
4.0 / 10.0
rooms were comfortable
main reception was being refurnished with poor access and disappointing experience
7.0 / 10.0
location
under renovations
4.0 / 10.0
Very central location.
Facilities work in progress - No information given about this prior to booking. Pictures on Booking.com not reflecting at all this hotel, perhaps another Novotel (Gare). Restaurant very low level (cold food - Waitress coughing a lot with mask, poor facility, not even toilets).
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Novotel Lille Centre Grand Place. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Novotel Lille Centre Grand Place pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Novotel Lille Centre Grand Place?
We found 21 amenities for this rental. This includes business facilities, free wifi/internet, air conditioning, non-smoking, and pets allowed.
