Peppers Gallery Hotel

My room at Peppers was very comfortable and well-appointed, with elegant furnishings. Although a major renovation was under way, this was well managed and had no impact on my stay.

Very little! Somewhere to hang towels so they dry during the day would be useful and save on laundry.

Our room and bathroom were extremely good! Very spacious and super clean! The staff were extremely kind and helpful! We checked in with Max and he was a sweetheart! He gave us tips on what to do in the city and was super kind at all times! As I spent my birthday weekend there, when I arrived in the room there were chocolate/wine and a card wishing me a happy birthday! I loved it!!! They made my experience in Canberra much more enjoyable! The hotel in general is very beautiful and interesting!

The only "problem" was that the reception was under renovation and we had to enter the property through alternative routes, but nothing that was a real problem because we didn’t hear any noise from machines or anything like that! Super quiet!

The location was great for my visit (a base to go to ANU) and while I didn't have time to explore it this time, I love the area with access to the cinema and the lake. The room was cosy and clean - a boutique feel with everything I needed. Seemed to be recently renovated, with a spacious and nicely designed bathroom. Loved the beautiful autumn leaves right outside my window. Reception staff were lovely, and checking in and out was easy and efficient.

Unavoidable and the hotel gave me advance notice, but the restaurant there was closed for renovations so meals were slightly less convenient than usual.

Room was clean. Reasonably central. Able to park on sight for $40 fee (when over the road there is a parking garage charging $20 a day).

Hotel currently undergoing massive renovations and substantial areas are closed. Nowhere to get a coffee or food on sight as all restaurants are closed. There is a room service menu but didn’t try it as if there is no kitchen it stands to reason there is no room service. Wasn’t informed of this renovation till the week of my stay which left no time to source another hotel (this was extremely poor communication). Wasn’t offered anything in compensation (eg. Free parking). I’d say if you have other options source them first.