Hotel Des Indes - The Leading Hotels of the World

The staff were very accommodating and friendly. The room was fantastic

Perfect location and the property full of history and heritage. Very friendly and welcoming staff. They allowed us to keep the car on their private parking for the day without extra charge.

The breakfast doesn’t correspond at all to the 5-star rating. The food in the restaurant is overpriced. The room amenities were a little worn out and the shower was leaking.

Breakfast was wonderful and the service from Dick and the concierge and at checkin was very professional and friendly. We appreciated the special help and attention. The breakfast buffet and venue were superb as well.

The high step up into the tub shower was a bit scary and seemed unsafe. The bathroom itself is modern and lovely, but we were relieved to not hurt ourselves after each shower.

Very beautiful old building grand entrance; old style luxury…

Came in late from a flight from London; wanted a quick drink and nibble at the bar (it was after 22:00). Ordered a champagne (good selection by the glass and very nice) and some gyoza’s… After about 5m a blonde lady (I assume floor manager) came in an started berating the bartender for taking the food order. She did this within earshot, which i found fairly distasteful as that conversation could have been had away from customers. The bartender was very apologetic and explained that had changed the serving hours for food a month ago (imo that was all that needed to be said). When i left the hotel in the morning there was no doorman (Sunday morning not busy); went back in and the lady at reception had to order my taxi. PS the revolving door to get in is extremely awkward to get in when you have multiple pieces of luggage (guess what the doorman can actually fold them; if he’s there!). Overall pretty disappointing service at a fairly reputable establishment; would not choose to stay again!