Martin's All Suites

Top rated by guests

8.4Excellent

(743 Ratings)

"Great location, comfortable beds, nice room, great breakfast."

Verified guest

Don't miss out! Price and availability may change

8.4 / 10.0

Excellent(743 Ratings)

Apartment hotel in Wallonia, Belgium

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

High-end valueWell priced for this area

About this apartment hotel

Martin's All Suites is located between the lake and the heart of the city in Louvain-la-Neuve. In the heart of the Agora complex and facilities, this 4-star hotel has air-conditioned rooms with free WiFi, a restaurant and a lounge bar.

Amenities at Martin's All Suites

Business facilities

Golf course (within 2 mi)

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Pets allowed

Gym

Heating

Wheelchair accessible

Bar

Spa

WiFi/Internet

Hot tub/Jacuzzi

Garden

Laundry services

Sauna

Family friendly

Accessible by lift

Key card access

Cleaning products

Map of Wallonia, Belgium

Available Rooms

$$$$

Top rated by guests

8.4Excellent

(743 Ratings)

"Great location, comfortable beds, nice room, great breakfast."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.4 / 10.0

Excellent(743 Ratings)

Apartment hotel in Wallonia, Belgium

2 guests · 1 bedroom · 1 bath

Reasons to book

Guests love it hereGuests give this property a top rating

Great for petsBring all your friends and family, even the furry ones

High-end valueWell priced for this area

Map of Wallonia, Belgium

Available Rooms

About this apartment hotel

Amenities

Business facilities

Golf course (within 2 mi)

Free WiFi/internet

Free Parking

Air conditioning

Pool

Non-smoking

Pets allowed

Gym

Heating

Wheelchair accessible

Bar

Spa

WiFi/Internet

Hot tub/Jacuzzi

Garden

Laundry services

Sauna

Family friendly

Accessible by lift

Key card access

Cleaning products

Ratings and reviews

8.4 / 10.0

Excellent(743 Ratings)

100% verified reviews

6.0 / 10.0

It was OK, but too expensive for 3 nights with no breakfast and parking included.

The room was clean

I was disappointed with the pillows. They were too big and gave me neck pain.

9.0 / 10.0

It was very good

Everything

1.0 / 10.0

Overall, the experience has been disappointing and not as described at the time of booking.

Well located and that’s about it.

1. Missing advertised facilities: Several items listed as part of the in-room amenities were not provided. There was no oven, no sofa bed, no kitchenware (such as utensils), no radio, and no mini bar — only a coffee machine. Toiletries were minimal, consisting only of a 2-in-1 shampoo and shower gel. 2. Restricted heating: The room temperature cannot be set above 20°C. This made the room uncomfortably cold at night, and we were told that heating could only be temporarily adjusted by contacting reception, who control it remotely. 3. Inconsistent housekeeping: Out of six nights, our room was not cleaned on three occasions. When we inquired, the response was dismissive — we were told that the cleaner had gone home or was unavailable and that a “note” had been added to clean the room the next day. 4. Limited restaurant service: The restaurant is closed for lunch and entirely closed on Sundays, leaving no option for guests to dine on-site during those times.

10.0 / 10.0

We’ll be back :)

Great location, comfortable beds, nice room, great breakfast.

10.0 / 10.0

LLN central visit

Location, nice crew. Clean room, coffee machine and fridge are in the room. Separated toilette.Breakfast is very good.

2.0 / 10.0

Found bugs in our bed but staff didn't look bothered at all

Location was very nice Most of the staff was polite and helpful... but the low note is due to one colleague that doesnt know how to handle costumers when they have a problem. This is the reason why i gave a 2 instead of a 1

First time in my life having bugs (Silverfish) in my bed. Two days in a row. When i checked out i communicated this to the girl at the reception. I told her carefully that we had silverfish in our bed for two nights in a row. I even showed her a video of me killing them but the best i could get from her was a "ok sir" I then tried to approach her again, just to know if she understood correctly what i just told and showed to her, and she proceeded to tell me that "it's not the first time" and "they will take care of it". I was left baffled. There was another colleague behind her and no reaction. They both seemed around the same age so let's think this interaction was fruit from inexperience rather then these being the standards of this Hotel. So on top of having bugs in their hotel rooms, they also don't really care about it. In fact, i never felt so unwelcomed in my life @ an hotel. In case you are the manager: i don't know what to say. PS: i added some photos. One of them has the geotag location on it. If you rather want to see the video, i'll gladly sent it (the receptionist didnt seemed bothered to see it, let alone ask to have it so she could send her manager)

4.0 / 10.0

bad experience due to untransparency of information

the comfort of the room

the location is too difficult to park the car for 1st time the staff only gave us one key but we need the key for elevator we were asked 20eur more for my daughter of 4 years old but no any information to indicate this when booking, neither for parking fees. no transparency during booking moment. in total we paid 37EUR more for a room of 114EUR

10.0 / 10.0

Lovely all together...it was our wedding anniversary getaway.

It was amazing 👏 ...

We recently stayed at this establishment and had a generally enjoyable experience, but there are a few areas that could be improved. Firstly, the name of the place was very confusing – the booking was listed under one name, the signage on arrival displayed a different name, and the resort itself had yet another name. Clear and consistent branding would help guests find the property more easily. Secondly, parking was quite limited considering the number of rooms, and we believe parking fees should be included in the stay. Lastly, we were surprised to find that access to the gym and pool required additional fees and needed to be booked in advance. This was not communicated clearly at the time of booking. It would be much more guest-friendly if these amenities were included in the stay or at least properly explained upfront.

3.0 / 10.0

Lack of information, poor accounting practices. We'll never back.

1. Nowhere on the hotel documentation is written that it is not accessible by car. we used GPS, asked people. No one could explain how get there. We parked at long distance.Finally walked to hotel thru 100 steps stairs. Reception told us we need to park at underground Grand Place Parking and then walk to hotel. 2. 100€ is charged to credit card to cover damages. No receipt given ! Is only reimbursed 7 DAYS later !! 3. At check out impossible to get bill : the printer is out of service ! Credit card is charged, but no detail given. Bill will be send by mail asap. The next day still no bill. Pleasant staff, doing its best. But deficient management procedures.

8.0 / 10.0

Martin's All suites

Easy acess, the hotel had a nice decoration. The spa/pool was ok. The breakfast had variety and healthy food. The staff was friendly.

The time allocated and extra price to be able to use the spa/pool, 20euros per personne for only 1h is too much and kids can only go in the afternoon.

1.0 / 10.0

Very bad experience

Awful experience. Room not clean, carpets dirty, the spoons for the cofee were not clean - used by previous guests, smell in the room of sewage, the shower not clean. Noise from the room underneath at 01:30 AM. No parking available, clients are forced to use public parking at a cost of 20 eur for 10 hours. The receptionist billed the breakfast without me taking it. She did not even bother to ask me - until I made the remark, this is the same as silently stealing. I recommend this place to NOBODY - stay away - better to sleep outside in the park.

9.0 / 10.0

nice hotel with great facilities

very nice and clean hotel. excellent breakfast

the place was very difficult to find. the hotel is in the pedestrian area and we lost over half an hour to find it. the hotel should have a more explicit explanation on how to get to the hotel and the parking.

9.0 / 10.0

lovely stay

ambience

7.0 / 10.0

Rooms are great but the price is misleading as you don’t even get access to the pool.

the rooms were nice and clean. the bed was comfortable

too many additional costs. 22 for parking, 30 for a little dog, 20 per person for access to the pool.

8.0 / 10.0

Good Hotel

Location Room

8.0 / 10.0

Very good

There should be herbal teas in the room in addition to the black tea bags, so one can have an infusion in the evening.

7.0 / 10.0

Good

staff

noisy in the night

8.0 / 10.0

Worth to visit again, but breakfast is disappointment

Room was very large, so we felt very comfortable with a lot of space to enjoy our time. Comfortable beds and nice bathroom made our stay even better. Food and service in restaurant was exceptional. Waiter was very professional and helpfull. Food took some time to be served to table but it taste was worth every minute we wait for it. Wellness area was clean and warm, we took our time to enjoy swimming pool and saunas, also we booked massages which exceeds our expectations. We felt very relaxed and rested.

Only thing that was under our expectation was very poor breakfast. Small choice of cheese, meat(only pork) and fruits. No single piece of vegetables which in our opinion is unacceptable in hotel. Warm buffet was quite okay, but still there is a lot space for improvements - scrambled eggs was dry and bland, bacon was either undercooked or dry and crispy, sausages was okay. Lack of Vegan/Gluten free options is also disadvantage, not to mention about halal food - my girlfriend is Muslim, and for two days she was eating only cereal, which is not a big issue, but with longer stays it may be "boring"

10.0 / 10.0

Exceptional

Everything was excellent except the wifi. I used free wifi.

6.0 / 10.0

We won't be coming back for sure....

The room was large, clean, bed was big and comfortable. The room actually met almost all my expectations. I did appreciate the coffee machine.

I missed a sink in the wc which was a part from the bathroom, where you needed to go to wash your hands. What I really didn't appreciate was getting to the hotel by car. You can't drive in front of the hotel or nearby, you need to park your car underground, which was very confusing and we lost a lot of time looking for the right parking. The breakfast was very basic, there was no vegetables, no alternatives for milk or milk products, I would expect much more from a four star hotel.

9.0 / 10.0

Superb

All

Nothings

10.0 / 10.0

Excellent hôtel and restaurant

Martin’s was just perfect. The rooms was great the bed big and very comfortable. The bathroom was perfect and everything was extremely clean. The restaurant was good and did all they could to answer my needs ( diabetic regime) Staff was friendly and helpful. The hdmi and usb plugs are a + as I have been able to work and watch Netflix on the TV and not on my computer.

Absolutely nothing !!!

FAQs

Does this property follow enhanced cleaning procedures?

Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.

Is parking included with this apartment hotel?

Parking is not specified as an available amenity at Martin's All Suites. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment hotel?

Yes, a swimming pool is available for use at Martin's All Suites. Enjoy the water!

Is Martin's All Suites pet friendly?

Yes! This apartment hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Martin's All Suites?

We found 22 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.

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3star

2 guests · 1 bedroom · 1 bath

Free WiFi/internet · Bar · Balcony/Terrace

Discover the beauty of Wallonia, Belgium with a stay at Hostellerie au Coeur du Spinois, a top rated Hotel with amenities such as Free Parking, Pets allowed and Business facilities, and more.

Martin's All Suites

Apartment hotel in Wallonia, Belgium

Reasons to book

About this apartment hotel

Amenities at Martin's All Suites

Map of Wallonia, Belgium

Available Rooms

Apartment hotel in Wallonia, Belgium

Reasons to book

Map of Wallonia, Belgium

Available Rooms

About this apartment hotel

Amenities

Ratings and reviews

FAQs

Does this property follow enhanced cleaning procedures?

Is parking included with this apartment hotel?

Is there a pool at this apartment hotel?

Is Martin's All Suites pet friendly?

What amenities are available at Martin's All Suites?

Explore similar stays in Wallonia, Belgium

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