Riad New Moon

Everything!

The location of the Riad is really nice, few minutes walk from main attractions. The riad itself is well hidden and quiet, very peaceful for the location. The staff is friendly and helpful, even though we arrived quite late they were waiting for us with some welcome drinks and snacks. The room was spacious and very clean, the decoration is very authentic. The rooftop is lovely, really enjoyed chilling there after the long walks. The breakfast is nice and substantial, little variety every morning.

It's a bit tricky to find the door, but as I learnt this is typical for most riads. The taxi won't be able to take you to door (wasn't a problem for us though).

We stayed at this property for 2 nights and everything was great. Khalid was a phenomenal host and took great care of us. Breakfast was very good and abundant. The location is great as its close to the main road which makes it easy to find so you wont get lost.

The staff were great, a man and a lady tag team, covering the whole 24 hours of a day, along with some cleaners. Very helpful. The room was clean and spacious. Bed was massive, comfy for me, a tad hard for the missus, but great, can't please everyone. Free wifi was great everywhere. Large wardrobes, although I've never understood why enough coathangers aren't provided to match the size.

The facilities didn't match the description. The "swimming pool" was as you see in the pictures, not a pool, more a large bath, with zero room to swim, and was FREEZING COLD, considering it's indoor. There's no spa, this is off site. Airport shuttle driver stole money from our bag. No restaurant No tea/coffee maker in the room No wine glasses in room (they've since removed this from the facilities list) No bar or snack bar. Breakfast was repetitive and no choice, they just bring you the same as everyone each day. No alarm clock (not needed, but why say there is) No kitchen, so none of the other amenities that are under that description. The socket near the bed was needed for the lamps. The room was dark even with those on and the main light. Take a double adaptor or extension lead. Activities - These are all off site, as you would expect with tours etc, but no games room, no happy hour (as was no bar) Currency exchange WASN'T available at reception, we had to go into town and exchange. No indoor play area (we had no kids, but in case you do) Would have preferred key access to the property, as, whilst there was 1 person there always, felt like we couldn't stay out late, as wouldn't want to disturb them at like 2 or 3am. Just give guests an external door key. The rooms weren't soundproof, we could hear the AC unit on the wall outside always and any noise from outside the room in the courtyard could be heard. Fortunately, there weren't many guests when we were there. Basically, it's a standard bed and breakfast, but authentic Riad I guess. It's down an alleyway and, inside the walls of the medina effectively, and, walking throught there after dark can be intimidating, whilst I'm sure safe, but come out and go right, safer. Most of the above wasn't a deal breaker, but nicer to know before booking, For sure though, if you say there's tea/coffee in the room, make it happen.