West Refugio
Top rated by guests





9.0Outstanding
(145 Ratings)
"Great people, friendly and helpfull"
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Guests love it hereGuests give this property a top rating
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Includes essentialsFree WiFi/internet, Pool, Kitchen and more
West Refugio is located in San Juan del Río, 25 miles from Polytecnic University of Querétaro. The hotel has an outdoor swimming pool and a shared kitchen.
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Top rated by guests
9.0Outstanding
(145 Ratings)
"Great people, friendly and helpfull"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Great people, friendly and helpfull
10.0 / 10.0
Location
N/A
10.0 / 10.0
The staff is super nice, the place is cute. They have really nice outdoor seating area to enjoy your morning coffee ☕️
We felt very comfortable and were sorry to leave..
Nothing, all was good!
10.0 / 10.0
We enjoyed our stay. The customer service was outstanding. We felt safe and at home.
The shower curtain smelled.
8.0 / 10.0
The decor was top notch, there was a great attention to detail when the owners put this place together. There was a gym nearby which was a big plus. I really like the kitchen area.
The pool is more of a plunge pool, I think that should be changed in the description. I would have enjoyed more coffee but it ran out.
10.0 / 10.0
All accomodations are nicely set to make you feel in the Old West. You will love all the decorations. I strongly recommend this place if you want to have a pleasant and quiet rest....I did !!
Would be nice to have old West menu
9.0 / 10.0
The hosts were genuinely fabulous. Very welcoming, helpful and super good vibes. Cute place, western themed, nice grounds, good facilities. Very safe. Full kitchen and outdoor bar/bbq area for your use. Small pool.
10.0 / 10.0
The design was very unique
9.0 / 10.0
Parking inside was excellent and felt safe. Accesible at all times eventhough I had to move so the car in front of me could go out
I was not shown the kitchen area as I checked in and I didnt even see it because of the lack of time.
9.0 / 10.0
We liked everything! Great location, easy to find, great for our dogs and the manager couldn't have been nicer!
10.0 / 10.0
The cleaning
The rooms were cold and damp
10.0 / 10.0
We loved the western themed rooms and courtyard. The gated interior was perfect for our dogs and the area outside was great for walking the dogs. We felt totally secure. Carlos, our host was more than helpful, even helped us order our dinner to be delivered! Everything was great and we will definitely stay there again. Couldn't be happier!
9.0 / 10.0
Me gustó que sea pet friendly
La cama es incómoda
10.0 / 10.0
Tiene una temática muy bonita y es un lugar agradable para el descanso, sin ruidos.
10.0 / 10.0
La ubicación es muy buena, solo que al llegar tuve que marcar porque no tiene timbre o algo (o no lo encontré)
Quien me recibió fue muy amable, explicó todo a detalle
9.0 / 10.0
El trato y atención recibido durante la estancia.
La piscina es más chica de lo que se aparenta en la fotografía de la publicación.
1.0 / 10.0
Nada
Muy grosero el anfitrión ademas de que le echo la culpa a booking
10.0 / 10.0
La ubicación excelente, no tuve problemas para para encontrar el lugar, el personal muy amable, sin duda lo recomiendo ampliamente
La verdad reserve el lugar por las fotografías de la alberca, quería pasarme toda la tarde en el agua, pero cuando llegue y la vi honestamente no me dieron ganas de meterme, estaría bien si le dan mas mantenimiento.
10.0 / 10.0
Muy cerca del centro, tiene una cocina donde puedes prepararte café o lo que gustes, el chico que atiende super amable.
7.0 / 10.0
La temática está muy padre
Para tener agua caliente debía avisar a la recepción que la ocuparía
5.0 / 10.0
Lo temático esta bien es original
Que creo que las camas también son parte de la temática porque literal unas tablas de duras que estaban, no se pudo descansar y el además que el uso de la alberca tiene un costo extra, y que si la queríamos usar se debía de solicitar con 2 días de anticipación.
10.0 / 10.0
Limpieza atención ubicación
10.0 / 10.0
La ubicación del hotel es muy buena, todo muy limpio y buena atención del personal que te atiende. Muy bonito lugar.
La alberca no estaba en funcionamiento por mantenimiento pero un excelente lugar para pasar el rato sin salir del hotel
10.0 / 10.0
La atención , el lugar de afuera con las bancas , la pantalla y la alberca .
Uff 👌👌
Que esta muy pegadito y se escuchaban los demás inquilinos
10.0 / 10.0
La temática
La alberca
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at West Refugio. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is West Refugio pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
