Novotel Saint-Étienne Centre Gare Châteaucreux
Top rated by guests





8.3Excellent
(356 Ratings)
"clean comfortable next to train station we parked
our motorcycles on the concourse opposite."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Located in Saint-Étienne, 1.2 miles from Zénith de Saint-Etienne, Novotel Saint-Étienne Centre Gare Châteaucreux provides accommodations with a restaurant, private parking and a bar.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Accessible Parking
Accessible by lift
Key card access
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(356 Ratings)
"clean comfortable next to train station we parked
our motorcycles on the concourse opposite."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
We stayed for one night, was just off of the highway. Clean and generally like an American hotel. Staff was super friendly and accommodating. It was late on a Sunday, so not too many restaurants were open. We ate at the restaurant next door- it was literally the worst food on our entire trip to France. Not the hotels fault at all, but just a heads up.
it was fine
9.0 / 10.0
Excellent first visit and would defiantly stay again
4.0 / 10.0
Convenient for the tram
Underground parking
Paper cups Paper cups in a supposed 4 star hotel? I don’t think so!
And a water fountain at the end of the corridor. Help yourself.
And very expensive.
Not in the middle or town
All in all very disappointing
And we’ve had the same issues with this chain
In future unless it’s the only option we won’t book again
No water in the room
Position
9.0 / 10.0
The room was very quiet and the bed and pillows were very comfortable. The room was very dark which is excellent.
The coffee or the milk was off. However the staff made me a cafe latte from the Nescafé machine behind the bar.
The water for boiled eggs took forever to heat and though I left the egg in for 5 minutes it came out semi cooked.
9.0 / 10.0
Great location. Very clean and comfortable.
Cooking my eggs for breakfast!
8.0 / 10.0
Facilities at this hotel were excellent value for money. Great for a quick stop over while travelling south. Room was excellent, and staff were friendly and helpful. We didn’t venture in to town.
9.0 / 10.0
Nice Modern Hotel with friendly staff. Rooms are a good size and beds were comfy. Good choice of breakfast. Unfortunately the roof top terrace was closed but the pub/restaurant next door was more than adequate with helpful and friendly staff.
nothing
8.0 / 10.0
The Novotel and Ibis hotels share a building across the street from the train station, with trams stopping right in front. It's a short tram ride into the centre of town or a 20 minute walk. Safe, quiet neighbourhood. Staff were very friendly and helpful; lobby was cheerful. We didn't have the breakfast. Room was small but conveniently appointed. We heard a little bit of train noise (or maybe it was a garbage truck), but very muffled; didn't bother us.
Novotel usually feels a bit more luxurious, with more spacious rooms.
8.0 / 10.0
The breakfast was of good quality and varation. Parking under the hotel
Invoice was wrong but correted super fast.
Info from hotel was received after leaving. But could also be mistake of booking.com
8.0 / 10.0
The location across the street from the train station was very convenient for us; it's a pleasant 20 minute walk into the centre of town, but there are also several busses and trams. We could hear the trains a little bit from our room, but in general the room was quiet. Staff were universally friendly and helpful.
I prefer a firmer bed, but otherwise everything was comfortable and clean.
8.0 / 10.0
Confortable.
Proximity.
8.0 / 10.0
Small Novotel right near to Saint Etienne station and tram stop. Parking available under the hotel (extra payment). It's a Novotel - you get what you expect and a good standard! Staff were superb; ran us up a nice pizza from the restaurant when we arrived late in the evening. Rooms good.
Room was very hot (it was winter but nonetheless hot in the room); opened window during the night to cool down.
9.0 / 10.0
I have been several times to this hotel. It has a very convenient underground parking place with direct access to the rooms.
The breakfast buffet at €19,50 per person seems expensive when considering the options outside the hotel.
4.0 / 10.0
location close to tram.
No coffee in room, very basic furniture towels and enmities. the staff was not very helpful or experienced.
10.0 / 10.0
clean comfortable next to train station we parked
our motorcycles on the concourse opposite.
the food area was cramped
9.0 / 10.0
Rooms were very comfortable
Unfortunately the restaurant was closed.
10.0 / 10.0
excellent location
4.0 / 10.0
everything apart the follow up service after having left the hotel (ie after the check out)
I forgot one personal item in my room.
Even if I called the reception and typed an email the same day I left the room, indicating the exact item lost and where in the room, and in which room number, I still not have a written formal answer, nor a specific person as reference point.
It seems my request was simply neglected, not considered.
To be honest the value lost was higher than the price of a night stay!!
9.0 / 10.0
Very modern and welcoming hotel with excellent facilities.
Everything was satisfactory
8.0 / 10.0
Nice hotel near the train station. Comfy bed, spacious bedroom. The soundproofing is not the best but there were not many people staying so it was OK. We didn't try the breakfast.
4.0 / 10.0
There was human hair in the bathroom , toilets , I asked to change room and still the room I was provided had human hair , just felt awful.
9.0 / 10.0
Comfy beds. Cleanliness. Excellent breakfast. Underground parking.
7.0 / 10.0
It is a good overnight stop
The curtains and carpets had some marks on them.
Breakfast room tables were dirty when we arrived.
8.0 / 10.0
Very clean and modern Facility
They were friendly with my dog and it was really comfortable place to stay for one night
One of the staff was unable to understand any thing about my reservation and make me wast 25 minutes just to describe my situation
At end i have right and he just waste my time
10.0 / 10.0
I think everything was appropriate in the hotel.
Nice location, nice room and a perfect breakfast.
Nothing
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Novotel Saint-Étienne Centre Gare Châteaucreux. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Novotel Saint-Étienne Centre Gare Châteaucreux pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Novotel Saint-Étienne Centre Gare Châteaucreux?
We found 19 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
