Apartment in Florence
6 guests · 2 bedrooms · 1 bath
Reasons to book
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Comfortable Accommodations
Amenities at Servi Suite
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Accessible by lift
Key access
Contactless check-in/out
Cleaning products
Map of Florence
Ratings and reviews
100% verified reviews8 / 10Excellent·Aug 2023
This was a beautiful flat with lots of space, very comfortable beds, excellent modern bathrooms, nice furniture and well designed decor.
Although the hosts had put lots in place to help people with mobility issues inside the flat itself, the lift up to the flat was really small (although not advertised as such) and we couldn't get our son's wheelchair in. We ended up taking him out, carrying him up and separately carrying the chair up and down the stairs each evening and morning. We were disappointed by this at first as we had informed the hosts that we had a son in a chair, and feel that the size of the lift should have been made aware to us, especially as this was one of the few flats advertised as disability accessible. We contacted one of the host's representatives about this and although she was polite and sympathetic, she was speaking on behalf of a larger company. They never contacted to see if things were fine during our stay, and she was only empowered to either give us a refund (we couldn't re-book at last minute in mid August with our requirements), or another flat which was double the price, with no discount. In other words, we were forced to make it work via physical effort/lifting, which we did, but we were very lucky it was on the first and not the fourth floor! The hosts need to make effort to communicate with those booking, about the technicalities of the lift, its size etc.
8 / 10Excellent·Aug 2023
Location is great, walking distance to everything to include the train station.
Although the apartment is nice and comfortable, it’s not well maintained. Sheets, towels and over all place needs a deep cleaning. Although when we called, management sent someone the next day to bring clean sheets and towels. Toilet and shower leaks.
10 / 10Outstanding·Jul 2023
The property was in a great location! Close to all.
Nothing it was great!
6 / 10Average·Oct 2022
location
size of apartment
quality of mattresses
thoroughly impersonal - no interaction with any human being through the process
Room not completely set up for guests - empty coffee bottle, no tea, no dishwashing soap
$$$$
7Good
(46 Ratings)
"The property was in a great location! Close to all."
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