Bentinck Apartments

The flat was very comfortable and in a great position. We loved how close we were to the city centre and how easy it was to walk/use pubic transport to move around.

A minor issue, but the TV remote control didn't work properly

Would be ideal for youngsters just looking for somewhere to sleep. Excellent bus service with bus stops just around the corner, Excellent proximity for the city centre. The soaps in the bathroom and washing up liquid and cloths in the kitchen were a lovely touch.

Only two windows in the apartment, a skylight over the bed and a window in the lounge. Both the kitchenette and the bathroom were reliant on artificial light and extractor fans. The cushions on the sofa could do with a wash and we had to wash kitchen utensils before we used them. Could definitely have done without the four flights of stairs.

I really like the layout of the apartment and the night time staff onsite were amazing as they had to kept letting me in after my smoke breaks and they were so accommodating.

The outside area can be a little bit noisy at night but you have no control over that. An excellent stay as always!

The space was really big.

Firstly, the floor was very sticky and dirty. Secondly, the TV remote was not working properly. Thirdly, one of the coffee mugs was really dirty and had brown staines on it and it looked like it was there for a while. Lastly, the frying pan was really bad and cheap quality. I called customer service team to get all the issues fixed and they promised me that they will call me back and they did not call me back. Every time when I went into the apartment the lobby area smelled of cannabis.