Grainger Apartments





6.7Average
(916 Ratings)
"Nice rooms decent location"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Located in Newcastle upon Tyne, within 1.1 mi of St James' Park and 1.2 mi of Metro Radio Arena, Grainger Apartments offers studio accommodations with free WiFi. Free and secure car parking is available on site.
Free WiFi/internet
Free Parking
Non-smoking
Heating
WiFi/Internet
Accessible Parking
Family friendly
Smoking allowed
Safe
Accessible by lift
Housekeeping available
Cleaning products
$$$$
6.7Average
(916 Ratings)
"Nice rooms decent location"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
The location was good
It was dirty
Stains on bedsheets
Smell of smoke
Rude staff
10.0 / 10.0
Nice rooms decent location
Nothing
10.0 / 10.0
This property amazes you as soon as you walk through them doors amazing price very clean the reception staff was amazing and very helpful tv was amazing bathroom was nice and clean everything was good and amazing customer service !!
1.0 / 10.0
Only good thing about this place is the location in terms of being reasonably central and parking
** a member of staff stayed here and had to check out next day as didn’t feel safe / sent us a video of a kicked in door / advised the place was stinking of marijuana generally / advised large number of clientele use the place are highly intoxicated / when we called to request partial refund after having to check out the member of staff seemed to be in a state of denial, saying our staff member was making all this up and was only concerned at “not having a kitchen” which was irrelevant to the other points raised; despite most of these issues being clear on shared photos and videos..
10.0 / 10.0
Friendly staff
.
1.0 / 10.0
Awful location and room was nothing like the ad
The full experience was terrible so we left instantly and we're still charged full price
8.0 / 10.0
Comfy beds, spacious room, good location.
Carpet was wet in places, presuming had just been spot cleaned. No bin in bathroom. No spoons. Only 2 glasses. Not enough pillows for 2 each.
8.0 / 10.0
Good value for money.Big spacious rooms
The entrance was a bit misleading but finally found my way
8.0 / 10.0
Good value good size rooms what more donu need
10.0 / 10.0
Good sized room , hot shower, coffee and tea making facilities & microwave, clean & comfy bed 👍
Nothing at all.
1.0 / 10.0
Nothing !! Was filthy , broken and unsafe.
We didn't stay. The room was in a shocking state of disrepair. Asked to be moved to which we were the next room wasn't much better but didn't feel safe at all . We left asking for a refund and was promised it would be transferred this morning.as of yet nothing .. I got an email saying its been paid but certainly hasn't as of yet. Phoned and emailed but still nothing.
Everything !!
4.0 / 10.0
The location was good for our travel purposes and there was plenty of places to eat.
It was quite rundown. The carpet was dirty. Things had fallen off some of the door furniture.
10.0 / 10.0
Everything was there we needed.
1.0 / 10.0
Nothing
The heaters were not switched on, room was cold, noisy environment. We spent four nights in the apartment and the room was not cleaned at all, despite that we went out for hours on 3 different days. We used the same bedspread and cover for four nights, we had to go and ask the receptionist for toilet paper and fresh towels on day two, after which no towels was brought till we left. Bins was not taken out also. The toilet brushing stick looks like it has been in use for 10 years.
9.0 / 10.0
Everything,
Friendly staff
Nice apartment
Plenty of towels
Nothing
6.0 / 10.0
Convenient location and cheap
Run down. Some holes in bathroom and toilet leaked
5.0 / 10.0
The rooms were clean
The outside of the hotel does seem how it does online when booking
3.0 / 10.0
It was close to where we needed to be for that night
It wasn’t clean there was dryer curry on tv remote the carpet was threadbesr in places the bed base was ripped the shower was hanging off the wall doors were chipped wallpaper torn and it smelt foisted not a good experience
9.0 / 10.0
Very pleasant stay overall. The staff were exceptionally friendly and helpful throughout my visit. The room was comfortable, quiet, and well equipped, with a good bed and reliable heating. The location made it easy to reach the city centre, and Wi-Fi coverage was strong across the building.
Minor issues: the shower water was a bit too hot, and there were a few internet connection hiccups, but these were resolved quickly by the team.
7.0 / 10.0
price, bathroom, it was also fairly clean.
I was asked to "produce" photo ID when I arrived - there was no forewarning of this, I do not carry my driving licence, luckily my son had his. This felt wrong, I have never before been asked for this at a hotel or B&B anywhere in the UK in 40+ years of travelling and to honest given the nature of the area in which the units were located, made me quite suspicious and wary of handing over ID. The host said it was a police request and there was a hand scrawled notice on the wall to this effect - but this did not fill me with confidence. Had I been travelling alone, I probably would have left to seek an alternative. As it was, due to a quite uncomfortable bed, I did not stay for the second night I was booked for.
9.0 / 10.0
Was lovely room had great shower and lots of good facilities would hundred percent stay again
It was a bit further away from the centre than I expected so did have to rely on Ubers which were a bit pricey but was overall amazing
1.0 / 10.0
Nothing
Was in a rough area, had a door to an adjoining room that we hadn’t booked and couldn’t lock from our side, didn’t feel safe in the area/room as two young girls, receptionist not present or helpful, holes in the walls and in the leather sofa.
7.0 / 10.0
Had a full fridge freezer and microwave
Lighting was full on , no way of turning on just one little light. The bathroom had various items broken shower rail of the wall, shower wall about to come off, toilet leaking at the bottom onto the floor. No hand towel or tea towel
10.0 / 10.0
I liked the friendliness of the staff and how accommadating they were. The room had everything I needed for my temporary stay, and everything was in reach in terms of shops and food places
10.0 / 10.0
Location 👍
10.0 / 10.0
Beds are comfortable, No noise at Night time.
10.0 / 10.0
The hotel is ideally located, offering convenient access to local shops and food takeaways . The staff were very kind.
6.0 / 10.0
Rooms were tidy and as seen In pictures , lovely staff
Toilet had crack in lid , but he window handle had been snapped off when we arrived so couldn’t shut the window , no toilet paper in room
9.0 / 10.0
Great place to stay and staff was nice
no AC. But this is the UK where AC isn’t common so can’t really complain
3.0 / 10.0
Bed was ok. Shower was warm.
Everything else
8.0 / 10.0
Location was fine, on the main bus route into the centre... 10mins on the bus or half an hour walk ( down hill) the apartment itself was clean and comfortable and we had a pleasant stay. Loved having a fridge to keep our drinks, food for days out and chocolate safe, fresh and unmelted 😀as the weather was very hot. The staff were all nice, friendly and efficient. Some of the previous reviews mentioned noise...we stayed from Wednesday through to Saturday and the only noise was from a guest at about 1am Saturday from what sounded like the room next door.... fancied himself to be a bit of a gangsta rapper from the sound of it...he also broke some glass at some point!... I just found my earplugs and poof...the nuisance was no more! Husband is slightly deaf and was flat out so the beds were comfortable enough to keep him asleep though it 😆would definitely consider staying here again next time we are over this way.
Poor signal in the room so the TV didn't work but not an issue for us as the weather was good and we only returned to the room to sleep and the bedside lights didn't work, it would have been nice to read before sleep but again not the end of the world so only raised it with the staff on leaving as something for them to be aware of.
10.0 / 10.0
Location
Nothing
10.0 / 10.0
Big rooms with big beds.
Nothing
5.0 / 10.0
Large room plenty of space.
The bedside lamps were broken, there was no kettle, only a broken coffee machine and no pods.
Door handle to the adjacent room had been pulled off and was in a drawer not repaired.
No hairdryer.
The location was not the best, overlooking the rear of a takeaway with a noisy pump going on and off all night.
1.0 / 10.0
Free parking and had a fridge in the room
Pretty much everything. When we arrived, the lift was out of use, which isn’t helpful if anyone was in a wheelchair etc. Once we got to our room, there was a horrible smell, similar to stale smoke? There was also a sewage smell from the bathroom during the night. There was holes in the bathroom wall, the radiator was near enough hanging off the wall, there was marks over the carpet, and the side of the sofa bed was broken. YouTube on the TV didn’t work. The noise from the street when you were trying to sleep was unbearable, and you could hear everything in the corridors from your room, and could also hear noise from the apartment beside your room. There was no air conditioning so the room was absolutely roasting! There was no hot water coming from the shower on our last day. Also when we checked in at reception we were asked to pay a ten pound in cash deposit for the room key? I’ve never heard of this before and wasn’t told prior to arriving, therefore didn’t have any cash on me but was told it was fine???
8.0 / 10.0
Big bed
Tissue in the sofa bed crevices
1.0 / 10.0
Nothing.
Dirty, unsavoury noises all through the night.
Lift didn't work, fridge didn't work, nothing about this place is nice.
We should have investigated the reviews. This place should not be offered on booking dot comm or anywhere else for that matter. We checked out early despite having paid.
Dirty, burn marks on the floor, holes in the walls. Broken lift, broken fridge so our stuff went off overnight. No a nice location so you couldn't just wander the street for a meal.
See the image of our view below.
7.0 / 10.0
Staff politeness
Needs a lot of maintence.
Lift was not working, and was not repaired after 3 weeks abd then after 6 weeks when I came back.
10.0 / 10.0
This was my second stay here. No problem, another perfect stay.
No issues at all.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Grainger Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Grainger Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grainger Apartments?
We found 12 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, heating, and wifi/internet.
