No57

I remember them canceling booking

The room was clean and tidy. Located in the CBD. Very affordable and great wi-fi. It was a self-catering room, with all utensils provided and a mini kitchen.

Cooking facilities. Kitchen. Washing facilities. Fridge freezer.

Under and at back of beds thick dust and bits of food . Poor cleaning. Looked like the toilet had been used prior to my arrival. Dark at back of property difficult even with automatic light to get key in lock. Drunk person asleep on steps on Thursday morning nearly fell over him when I opened the door.

A very nice stay , close to shops and take away foods , and very easy to find , clear signage for the propery

Great location for working at Lyceum Theatre, close to retail park and town centre. Highly recommend, would definitely stay again!

Room was really nice. Overall a good experience.

The shower was clean but a bit run down and I had issues getting hot water.

was spacious and comfortable and exactly as described online.

Blinds were quite broken and didn’t really block the light. I’d take an eye mask.

the bathroom smelt like urine

No armchair/comfortable chair in room

Location clean and tidy

If it had not been for a resident returning from work i would not have been able to get in. No message received and no one answering phone. Not.good enough and worrying cos i was travelling alone. Thank god he was able to help. No info displayed. On taxi services or bus timetables etc

convenient location

n/a

very good and Respectable

in great condition

location to work

bed was not as comfy as previous visits

Good comfortable bedding, good facilities in regard to the shower, kitchenette in the room, and the shared kitchen facilities. Close to the town centre, and retail park which was great for food/toiletry shopping needs. Good quality wifi, was able to game whilst there with only occasional hiccups which for a shared house wifi is really amazing :)

Initially had an issue with the downstairs washing machine, however this was resolved by the next week which I was happy with. This is a very minor criticism, but there was no can opener available xD.

Fridge and microwave in room

The location is perfect. The facilities in the room are excellent. The booking process is simple.

Everything was perfect.

self contained and smart

my shower tray was not draining properly

Shower facilities were ok Fridge in room was suitable Kitchen was ok TV was ok

The mattress was very uncomfortable but even worse the bed was DIRTY, and it was clear on arrival that the cleaners did not put fresh linen on the bed. The mattress protector appeared to have been there for the last 100 years as it was full of stains, dirty and ripped all over. There was no one available to change the bed linen on the same day even though they were informed early enough in the day. IF YOU ARE PROVIDING THIS TYPE OF SERVICE SURELY YOU WOULD HAVE THE SENSE TO KNOW THAT THIS TYPE OF VISITOR/GUEST WOULD EXPECT A CLEAN AND COMFORTABLE BED. THIS WAS NOT GIVEN PRIORITY AND IT SHOULD HAVE BEEN AS THE WHOLE POINT OF THE STAY IS AN OVERNIGHT STAY SO WHY WOULD THE BED FACILITIES NOT BE ADEQUATE ENOUGH - FOR £50 QUID A NIGHT SURELY YOU CAN AFFORD A CLEAN AND DECENT MATTRESS COVER AND BED LINEN - THE PILLOWS WERE EQUALLY DIRTY WITH OLD PILLOWCASES.

Very clean. Great location. Good facilities. Not noisy. Good value.

Room got quite hot. Bed did not suit my partner as he is 6ft.