Hotel in London
Reasons to book
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this hotel
Experience an abundance of unparalleled facilities and features at Orlando Hotel.
Maintain seamless communication using the complimentary Wi-Fi at hotel.
Reception assistance is offered at the hotel featuring express check-in or check-out.
Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.
At Orlando Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and blackout curtains for your convenience. Certain rooms offer in-room amusement features such as the television for your enjoyment.
In select rooms within the hotel, a refrigerator and a coffee or tea maker is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and towels for your convenience.
Amenities at Hotel Orlando by PLI
Free WiFi/internet
Non-smoking
WiFi/Internet
Family friendly
Contactless check-in/out
Cleaning products
Map of London
Available Rooms
Things to know
Check-in: 3:00 PM
Check-out: 10:00 AM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.House rules
- Kids allowed, fees apply
- No parties or events allowed without prior approval, fees apply
- Must be 25 or older to rent
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Vogo
Ratings and reviews
8.4 / 10Excellent·Jul 2026
Had a good stay here after some initial challenges with the check-in. Fortunately the staff were able to resolve this for me.
7.2 / 10Good·May 2026
It is get what you pay for. I would avoid at all costs , the check in situation left me stuck outside for ages waiting to get hold of someone… the room stank of sewage and damp. It was boiling hot and the fan didn’t work. Just not good at all. The location was the only saving grace
8 / 10Excellent·Feb 2026
I booked and fully paid for my stay through *** in advance, so everything should have been simple and smooth. Instead, when I arrived, the staff told me they thought I had cancelled my reservation. Then they said they saw my booking under ***, which makes absolutely no sense because I never even used ***. How does a hotel mix up something as basic as a paid reservation? It made me feel like they didn’t even know what they were doing.
Check-in is supposed to be at 3pm, but my room wasn’t ready and there was zero communication. No email, no message, nothing. I had to keep spamming emails and contacting them myself just to get an update. I didn’t get access to my room until around 5pm. After a long day of traveling, this is the last thing anyone wants to deal with. Guests shouldn’t have to beg for basic information about their own room.
What made it worse is their self check-in system. It’s extremely inconvenient and confusing. There’s barely any staff around and it’s very hard to talk to someone when you need help. If something goes wrong, you’re basically left alone to figure everything out yourself. It doesn’t feel like a hotel — it feels like there’s no proper support or customer service at all.
Mistakes can happen once and I would’ve let it go. But this exact situation happened TWICE in the same week. Twice. That’s not bad luck anymore — that’s poor management and a completely unreliable system. It’s honestly ridiculous.
For the price you pay, you expect at least a smooth check-in and decent communication. Instead, it was stressful, confusing and unnecessarily frustrating.
I’m genuinely upset with the experience and I would never stay here again. There are so many better hotels nearby with proper service. Save yourself the trouble and book somewhere else.
5.2 / 10·Mar 2026
This was my third time staying here and always an issue of some kind so won’t be staying again.
You have to contact them to get details of room and how to get in which is long and then the lock wouldn’t work on the room. No staff on site so have to call and speak to someone over the phone.
Personal preference but won’t be staying again
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