Holiday Inn Express Cheltenham Town Centre By IHG

Top rated by guests
Holiday Inn Express Cheltenham Town Centre By IHG Hotel in Cheltenham
Lobby
Exterior view
Food and beverages
Lobby
Don't miss out! Price and availability may change
8.5 / 10.0
Excellent(189 Ratings)

Hotel in Cheltenham

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average

About this hotel

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.

Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Cheltenham. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with luggage storage and safety deposit boxes provided by the front desk services. Securing top-notch tickets and reserving prime dining spots become effortless through assistance from the hotel's tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.

During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted.

Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.

At Holiday Inn Express Cheltenham Town Centre By IHG, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace.

For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. In select rooms, the hotel offers visitors access to a coffee or tea maker.

It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Holiday Inn Express Cheltenham Town Centre By IHG. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.

Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities.

Holiday Inn Express Cheltenham Town Centre By IHG provides a superb assortment of leisure amenities for guests to enjoy.

Treat and spoil yourself by taking a trip to steam room.

Begin your holiday perfectly by taking a plunge into the swimming pool.


Amenities at Holiday Inn Express Cheltenham Town Centre By IHG

Free WiFi/internet
Free breakfast
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Wheelchair accessible
WiFi/Internet
Hot tub/Jacuzzi
Parking Available
Garden
Laundry services
Family friendly
Smoking allowed
Contactless check-in/out
Cleaning products

Map of Cheltenham


Available Rooms

Things to know

Check-in: 2:00 PM
Check-out: 11:00 AM
Early check-ins and late check-out requests will be accommodated upon request and based upon availability. Unauthorized early check-ins and late checkouts will incur a penalty fee.
House rules
  • Pets allowed, fees apply
  • Kids allowed, fees apply
  • No smoking allowed inside or outside, fines apply
  • No parties or events allowed without prior approval, fees apply
  • Must be 25 or older to rent

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Vogo properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Vogo provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Vogo

    Ratings and reviews

    8.5 / 10.0
    Excellent(189 Ratings)
    10.0 / 10.0Outstanding·Mar 2026
    Clean, neat, great location. No hassle. No fuss. Definitely stay again. Thank you Holiday Inn.
    10.0 / 10.0Outstanding·Mar 2026
    The staff were really friendly. The hotel was perfectly clean and the complimentary breakfast was excellent. We will be back.
    9.2 / 10.0Outstanding·Feb 2026
    Very good overall enjoyed the stay facilities good with everything you needed,just outside noise spoilt slightly but location is in centre and next to main road so expected, breakfast very good would recommend to family and friends.
    6.4 / 10.0Average·Nov 2025
    I am writing this review with profound disappointment, having just concluded a 4-day, 3-night stay that was marred by a complete breakdown in service and cleanliness. As a guest who has experienced Holiday Inn Express properties in other countries, the Cheltenham location is a shocking aberration from the brand's standards. The problems began with the staff attending to in-room calls. Upon politely inquiring about basic amenities like hotel slippers or a toothbrush, I was met with breathtaking arrogance from the front desk staff. Instead of a courteous explanation, I was dismissively told, "Nope, this is not a full suite hotel; we don't do that." The attitude was unnecessary and set a negative tone for the entire stay. This poor service was eclipsed by an even greater failure: housekeeping. For the duration of my stay, my room was not properly cleaned. The "cleaning" consisted of hastily straightening the duvet, without even placing the pillows back properly. The bedsheets were clearly not changed. Our cups were left unwashed, and the bathroom was given a mere "touch-up." I found stray hair all over the floor and, most disgustingly, the toilet bowl had visible stains that remained for days. When I reported these issues to the reception, I was given an empty promise to "look into it," and will speak to the manager but no action was ever taken. The breakfast was of a similarly low standard, though I must commend the waitress who was genuinely kind and attentive. The only department that demonstrated any professionalism was the maintenance team. They were prompt, effective in fixing a non-functioning TV, and went above and beyond by offering friendly advice to help me navigate the town as it is my first time. Unfortunately, one excellent team cannot salvage a stay ruined by arrogant staff and abysmal cleanliness. I stayed with a group of business travellers who come to Cheltenham yearly, all of whom shared this negative experience. We will not be returning, and I cannot recommend this hotel to anyone.

    $$$$
    Enter dates for accurate pricing

    FAQs

    Is parking included with this hotel?

    Yes, parking is listed as an amenity at Holiday Inn Express Cheltenham Town Centre By IHG. For more information, we encourage you to contact the property about where to park.

    Is there a pool at this hotel?

    Yes, a swimming pool is available for use at Holiday Inn Express Cheltenham Town Centre By IHG. Enjoy the water!

    Is Holiday Inn Express Cheltenham Town Centre By IHG pet friendly?

    Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

    What amenities are available at Holiday Inn Express Cheltenham Town Centre By IHG?

    We found 17 amenities for this rental. This includes free wifi/internet, free breakfast, air conditioning, pool, and non-smoking.

    What payment types are supported?

    This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Some card brands may not be accepted if you are located in a country or using a currency they don't support.


    Explore similar stays in Cheltenham

    Explore all stays