The Landmark by Katana

No breakfast offered. Location was good with hawkers and malls for food. Walking for exercise was good close to the foreshore. we were pleased that the management allowed us to move into our unit before checkin time. I read the bad reviews but I was in a hurry to get a unit. Anyway, I was pleasantly surprised that the unit was in a much better condition than the reviews. There were a few small requests which I asked the management to get, like cutlery, and internet/TV. A staff, Kamir (spelling?) was polite and very helpful. He gave me an idea of how the units are managed. His manager is contracted a certain number of units to manage. So a suggestion for those who do not want to be disappointed like what I read from the reviews. Ask for unit A38.5 or any other units contracted to Kamir's manager. Most likely, you will have a good unit.

The procedure for checkin was not clear. The office was not attended at all. But the guard was helpful. He said that the office is never open. He directed us to go to the carpark where there was a counter and guard. And that was where the checkin procedure was done. It would be better if the management informed me about this. But the guard was helpful.

Self collect from the letter box

Host didn't bother to reply my enquiries or my calls. The host only texted me on the day I'm checking in, also the host was 30 mins late to inform me on how to collect the keys. Check in time supposed to be 4pm but host only contacted at 4.30pm.... I worried I was being scammed.

All nice except the bath towel

The bath towel too small

Located to nearby mainroad Clean

Wifi is not working Can’t watch tv without wifi connection for 2 days Customer service not responding to complaint.