Heart of INN‘s Bruck

Great stay in Innsbruck! Right next to tram stop. Walking distance to everything as well. Lots of walkable local restaurants. Great kitchen, comfy bed, great internet. Spotless kitchen and bathroom, although shared spaces we never competed for the space.

This property was in a fantastic location. It was spacious, well looked after and very clean. The host was very accommodating and helpful in answering our questions and recommending many things to see and do around Innsbruck.

Great location, and the apartment is lovely. There is a view of the mountains from the room, a bus stop right outside the apartment, and the central train station is only 20 minutes away by foot. The apartment is large and clean. The toilet and shower are separate, so there was never a need to wait to use them even though it is a shared facility.

The property is clean and in a good location.

False advertisement. This particular booking is not 100% clear in the title or in its description that your party will be booking a room in an apartment where the facilities will be shared. My partner and I walked in from a 9.5 hour flight and a 4 hour train ride to an apartment that already had a guest in it. When we spoke to the host they essentially said “this is what you paid for.” Well this isn’t what was clearly advertised. In the middle of our stay the guests changed as well. This is not what this booking advertisement explained at all. I would be more understanding if it wasn’t already clear from the reviews that other clients have had a similar experience and a similar feeling of surprise and dismay. This is equivalent to a hostil environment. While you do have a room to yourself that you can lock up, the apartment will have others in it. Please be aware. The apartment owner should change his advertisement to be clear. I can only imagine this same situation occurring again and again, therefore it is incumbent upon me to state this in my review.