AluaSoul Zakynthos - Adults only - All Inclusive

The little pier with access to the ocean is amazing and, surprisingly, that swimming spot is almost always empty. The water is clean and calm. The pictures online just don’t do it justice. The food and drink options are both wide and vary to have a nice change. The breakfast menu varies less than the dinner menu. Still amazing. The staff is amazing! We only made positive experiences everywhere (reception, pool-bar, restaurant) Hava from the dinner staff was amazing and always made us feel welcome. Eva, Irina and Nikos(?) from the bar were also amazing. There was one lady at the reception who really did take the time to listen and understand to help us with a request. Cant remember her name, but thank you! The rooms are comfortable and as described online. The events at night are a perfect way to end dinner. The location was perfect for us: nice swimming spot, quiet surroundings but just a short walk away from a bus station that connects to mayor towns. You do have all you need within a 3-5 min walking distance (convenience store, pharmacy, medical center, info. Center, a sandy beach, restaurants).

The only thing I cant think about is the scrambled eggs at breakfast (a little watery). We did had an issue with the room but it was solved right away (i think this speaks for the good quality of the service).

Location was beautiful. People are nice. We got upgraded for free

However, the term "all inclusive" shouldn't be used so loosely. Paying the amount i paid for my and my partner I'd atleast expect the crisps at the bar to be included in the "all inclusive" part of the hotel.

Excellent hotel, perfect facilities. Everything was incredibly clean, making the experience perfect.

The only thing to observe is that the hotel is not exactly close to the main attractions of the island, so you will probably need a car to move around. I wouldn't say it is an issue because coast to coast takes maximum 50minutes. Still, an execxellent pick for staying in Zakynthos.

Nice location. Easy walk to shops and bars in village. Breakfast was OK. Food fresh with plenty of choice. Staff were friendly, helpful and polite. Rooms (premium class) are comfortable and well appointed.

Not suitable for anybody with mobility issues. There are steep steps from the restaurant/reception area down to the pools, bars and sea. Lunch very average. Food acceptable but mostly same/similar fare every day. Dinner disappointing. Lack of imagination for hot dishes, mostly stew type. Grill bar completely underutilised. No fresh meat or fish cooked to order, no roasts. Only offerings were dishes of precooked fish, plates of precooked beefburgers (like flip flops) and dishes of hot dogs in rolls. Bathrooms are poorly laid out and have a small step to the shower which is a trip hazard. Also floor is extremely slippery when wet. Pools generally ok but insufficient sunbeds. Towels placed on sunbeds before 07.00 despite well advertised hotel rules not to reserve beds. Areas around pool edges slippery.