The City Pad

Very clean and comfortable

Good location for walking into Norwich. Purchased a resident's parking permit so it was easy to park near the property, the host helpfully arranged this for us. There was plenty of crockery, glasses and cutlery. There was a printed book with helpful telephone numbers and information in. The property was very tastefully decorated.

Being a Victorian terraced house visitors need to be aware that the stairs are steep and the bathroom is downstairs. The shower cubicle was also quite small but there was a bath as well.

It was pretty and nicely finished. The kitchen was well stocked with crockery and utensils. It was walkable to all the places of interest in Norwich.

One of the bedrooms led off another bedroom. Not sure if that was in the description.

Very well equipped with every thing you needed. Light and bright bed very comfortable easy access to center lots of parking near by. We would use again when we visit next

The place was overall very good and we enjoyed our stay. However, the cleaning could have been more thorough — we noticed a few cobwebs, the stair handrail needed a good wipe down, and the fireplaces could have used a bit of dusting. The shower also had a small leak, but it wasn’t a major issue and didn’t impact our enjoyment. These were minor things and certainly didn’t spoil what was otherwise a lovely stay.

Fantastic location, everything within walking distance. Perfect city break. Lovely property.

The stairs were very steep and only had one bannister that was hard to hold on to. An issue because the bathroom is downstairs.

Lovely little terraced cottage a short walk from the centre of Norwich and the Cathedral. The house was cosy, clean and tidy and had all we needed for a weekend stay to visit family. The hosts communicated well ahead of time, and information was clear. There were parking options given that were within a minute’s walk or we could request a parking permit in advance for a small cost. In the event we used the short term parking on the road overnight and that was enough.

My only recommendation would be to upgrade the mattresses and beds. They were fine considering the value for money of the stay, but an upgraded experience would make a difference.

The house was larger than indicted by the pictures. Its well provisioned and has a nice feel.

Unloading the cars is a bit of a faff, as you'd expect from any city center location.

Brilliant location, lovely clean home

Bathroom downstairs

No breakfast obviously. Location was excellent and it was very quick to get into Norwich centre on foot. Facilities and shopping nearby. House including beds comfortable.

A freezer or freezer compartment in the fridge would have been good. Our son slept in the bedroom with the boiler and suffered headaches. Do holiday homes have Gas Safety Certificates? Just a thought.

The property was great, lovely and extremely comfortable. It’s extremely close to the centre and had access to everything. We as a family loved it.

Nothing everything was great

It was very comfy and warm, very clean and perfect location. Just the right size for a weekend city break with my friends.

The little back bedroom has the boiler in it so could be noisy. We didn’t need to use this room though. But to be honest I’m struggling to find anything negative.

Nice cozy house . Good communication with the owner.

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Cosy property well located for the city centre.

Convenient location. Cosy and comfortable.

3rd bedroom is directly off the 2nd, which was a little inconvenient for us as 3 adults.

Lovely house. Fresh, pleasing decoration throughout. Comfortably furnished

Nothing springs to mind.

Quiet area,about 10 minutes into city centre,house was spotless,close to shop,and few takeaways

Stairs are steep,I have trouble climbing stairs so struggled a bit. There are car parks nearby,but one is online only,an a bit awkward to pay if you are not registered,a car park further on is £6.50 all day. There is a parking space outside house,but not sure why it can't be used

Good communication from host, central location, clean and safe, value for money, book with confidence.

Good location & great value for money. Suzy ultra helpful, especially on the complex parking arrangements.

Could do with a bit of TLC, e.g. bed slats on double bed missing - luckily there was only one person sleeping in it. Had to make up a third bed but easily found the clean linen. Passageway a bit creepy - needs motion sensitive lights. Missing light bulbs - dining table, no spares. A welcome set of tea bags, coffee, milk would have been a nice touch.

Lovely property,great for walking into Norwich.Quiet area and Suzy is so helpful. Perfect residents carpark 50 yards away.

Comfortable and clean accommodation, home from home. Rooms and beds were very comfortable and spacious.

There were only two towels at the property and there were three of us. The bathroom shower leaked a lot of water from the main unit? No frying pan only big sauce pans? No hand towl in the bathroom either?

Previously, my family and I have stayed in hotels. This was our first self-catering experience and we were primarily looking to save money compared with a bed/breakfast hotel arrangement and eating out. In that sense, it was a great success - we saved about 50% on the overall cost of the holiday, and the property was located close to shops, public car parks and was ideal for access to either the city centre or outskirts. Entering the property is achieved by a tiny alleyway some distance to the left and it looks dangerous (narrow, dark, unwelcoming...), so my family waited for me to go first. But once around the back and inside the property, it was a pleasant welcoming atmosphere - the house was clean and tidy and attractive and clearly some effort was made to made it as presentable as possible, given its age and quality. Once I'd unpacked and got over the annoyance of the parking fine, we were happy. I would definitely do this sort of thing again. But would I do it at this property? Yes, with reservations - I would be happy to stay at this property again, because it was fairly spacious and clean and a decent price, and knowing what to expect I would bring my own bed linen, cutlery, frying pan and can opener and I would just head straight for the nearest public car park without wasting my time chasing for a permit.

When I first made the booking, about a month earlier, the offer of a parking permit was made, to allow parking directly outside the property. I indicated that I would like to take advantage of this offer. I didn't receive any follow up. About a day before arrival, I received a helpful message with information about how to access the property and a further offer of a parking permit. Again, I indicated I would like the permit. Again, no follow up. On arriving at the property, I thought perhaps the permit had been sorted out, so I parked outside, and within 30 minutes or so received a penalty charge fine from a warden. Thanks. There's a long list of items the property DOES have, listed in the advertising, but I feel it would have been helpful to also state common items it doesn't have, for clarity. For example, I wasn't expecting a freezer (since the list didn't specify one) but I HAD expected the fridge to at least feature an ice box. There wasn't one. There wasn't a frying pan either, just pots and pans. There WAS a can opener which barely worked. Maybe you can live without ice-cream for dessert, but for a cooked breakfast in the morning you really need a frying pan and a working can opener. There WAS a huge selection of plates and glasses, but the cutlery was so thin and light it could have been from a toy set. As for the rest of the house, the staircase to the upstairs is EXTREMELY steep, with narrow steps. I don't remember seeing a warning about this. The pressure in the shower is very weak, but there IS plenty of hot water. The WiFi worked perfectly on the first two days, but didn't work at all on the third day. There IS a nice TV, and a selection of books and board games, perhaps to compensate for the dodgy WiFi. We only seemed to have linen on the double bed and one of the singles. The other two singles had no sheets or pillow cases at all.

good location, easy walk into town.

mattresses really need updating and could do with a bit more equipment in the kitchen, like a frying pan and not enough cutlery.

Fantastic location for everything Norwich has to offer, easy walking distance into the centre. Host Suzi was very friendly and helpful letting me get the place ready for a birthday surprise. Fantastic weekend all round.

The shower could do with its pressure fixing and the kitchen could do with a deep clean.

Great location and a lovely, home from home, vibe about the place. The city pad was clean and very well presented. Suzanne was helpful and all communication was clear.