Star Apartment Ipswich, A Hidden Gem near the Waterfront

The LOCATION: excellent location to explore the City Center as well the Waterfront. Clean and all amenities provided. A late closing large grocery store right across the road.

You cannot park a taxi or a car in front of the apartment, however, a parking lot is adjacent to it. The uber/taxi pickup point is just 3min away.

location

lack of natural light

The property was so cosy , warm with all the facilities that you could possibly want! It literally was in town centre and walking distance from everywhere and so quite that I didn’t want to leave . It was hard to find as we did not know where it was and it is hidden but apart from that fab little place

The staff were rude and non responsive . I told them that we would arrive at 10pm due to coming from the north west and but the code went to my junk an from 10pm we got there we didnt get into the apartment until almost 1am in the morning. We literally rang them so many times and sent messages and there were not responding . If you are running a business especially an air b and b you have to be prepared to get a phone call all the time no matter the time . They responded the next day via booking.com abruptly and rudely. So their customer service needs to be worked on and we didn’t get our money’s worth !! So that was disappointing.

No breakfast. Location convenient. Premises hard to find.

I booked and paid through my own email, yet was only given the codes for entry once my partner had sent her proof of identity, which to me was not necessary. Premises were very hard to find. Simple courtesy like a welcome card, milk in the fridge would have been nice.