City Lodge Hotel GrandWest
Top rated by guests

8.4Excellent
(2,335 Ratings)
Don't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Showcasing an outdoor pool and fitness center, City Lodge Hotel GrandWest is located in Epping, just 7 miles from Cape Town.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Garden
Laundry services
Smoking allowed
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(2,335 Ratings)
Don't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Nothing
8.0 / 10.0
Friendly staff
Good location
Safe and neat
Extractor fan did not work in bathroom-reported
Air freshener via the air conditioner ducts ,irritated our sinuses.
Lots of water is wasted ,waiting for hot water to shower.
5.0 / 10.0
Close to the Casino, easily accessible.
The facility needs an upgrade, reception lighting is poor and old technology lighting, the electrical lock at the room door needs an upgrade, as it is not user-friendly.
10.0 / 10.0
The breakfast was delicious
6.0 / 10.0
The Property was only convenient for the show that was to take place at the Grand Arena
They don’t provide water at all.
10.0 / 10.0
Great breakfast. Clean accomadation and friendly and helpful staff
Nothing
7.0 / 10.0
Did not include meals
Water to be available in the room
9.0 / 10.0
The concierge was exceptional 👌
The location is good if you want to be near the airport.
6.0 / 10.0
I loved the pool service, everything at the restaurant was reasonably and beautifully made
The hotel does not function like one, i think it needs to be labelled as “Self Service”
10.0 / 10.0
Close to all amenities
Nothing
10.0 / 10.0
Breakfast was superb, pool was refreshing - room was comfy :-)
Could not fault our stay
8.0 / 10.0
Tasty breakfast. Location and proximity to music concert.
Hussar Grill for dinner - food and service terrible, overpriced and Hussar Grill overrated. Pancakes at breakfast from pancake machine somewhat doughy, and consistency to be improved.
10.0 / 10.0
Pool
We could not order breakfast
9.0 / 10.0
Everything was great for our night before the flight next day. Breakfast from 6.30 in the morning was perfect.
Everything clean with good staff
9.0 / 10.0
The rooms are son comfortable and clean
The breakfast is basic but nice
9.0 / 10.0
Easy location
4.0 / 10.0
The breakfast was average for the amount you pay. It is expensive to include breakfast and then it is a very limited breakfast.
The staff was not very helpful on the noise level in the hotel. There are people and kids running up and down the hallways all night long till very early hours of the morning. You can hear every drunk person walking down the hallways and the staff should be taking control of this situation.
8.0 / 10.0
Clean
Clean
10.0 / 10.0
Friendly staff and very professional 👌
Lol, the stay was too short...
10.0 / 10.0
We were honored to be nominated for the Influential Men and Women Awards at Grand West Casino. The reception at City Lodge was exceptional—warm, helpful staff and a seamless experience. Unfortunately, our experience at Grand West Casino did not reflect the same standard
N/A
10.0 / 10.0
Close to n1 and n2, and not to mention Grand West
Well maintained.
7.0 / 10.0
location
No dryer, no biscuit, too expensive, no water, no fridge and small room
10.0 / 10.0
Cleaness and staff were very helpful and location
Nothing I love it and will comeback
6.0 / 10.0
The rooms definitely needs to upgrade it's television sets and channels.
The television and there's no mini fridge.
10.0 / 10.0
The breakfast was amazing. Great selection and all well prepared and delicous
8.0 / 10.0
Location was perfect for where I was having my meetings
The restaurant staff dont show initiative. They were very fast to recommend the casino. Ordered for chicken salad and they put fish on top. When I said i did not like fish, they did not offer to make another salad
5.0 / 10.0
Location to the concert I was attending
No shower gels, no bar fridge, no microwave, very substandard for the price
8.0 / 10.0
It is very convenient for overnight stay when attending a show at Grand West. Only a short walk takes you to all the fun and play.
The buffet breakfast was excellent!
Housekeeping will have to check their bedding, as ours was badly torn.
The coffee station had only coffee for one round.
10.0 / 10.0
The breakfast was good and the prompt warm welcome with my 1st cup of coffee without me asking.
The staff cleaning the tables is also very prompt and helpful.
There was nothing that we didn't like.
8.0 / 10.0
Everything. It was better than expected.
The noise from people banging their doors. If you think you are going to sleep in, think again. People don’t know how to close doors and the sound echoes early hours of the morning
8.0 / 10.0
Lovely linen and very comfortable bed. Efficient and friendly staff
The bedroom doors don't keep out the noise from other guests opening and closing their doors . I was woken up a few times by the noise during the night
8.0 / 10.0
breakfast was lovely although basic
I requested champagne for the room - when i confirmed, the options they gave were not available anymore. Was annoyed as the manager at the time sounded annoyed with me as he didnt give more option, i had to ask. Then i also requested a slice of the day cake to be placed in the room the evening with a birthday message - this was not done -
8.0 / 10.0
Close to Grand West Casino as we were watching a show the night we stayed. Seemed pretty safe
The bar and restaurant closed at 11?
5.0 / 10.0
Place was wonderful decor was beautiful rooms were fresh and clean
Place was wonderfully, however the staff the lady assisting us when we booked in initialy wasn't pleasant I felt like she was racist, just not friendly and that set my tone for the weekend
10.0 / 10.0
Would definitely return.
Location, staff and cleanliness
10.0 / 10.0
The room was comfortable and clean. The breakfast was absolutely Devine!! The staff was helpful and friendly!!
I loved everything!
10.0 / 10.0
Excellent location and facilities. Staff was super friendly
8.0 / 10.0
Clean and well situated
Property was fine.
Wish they had better coffee in rooms :(
10.0 / 10.0
Did not have breakfast
Everything good
9.0 / 10.0
It's cosy and was a relaxed stay.
Few TV channels, smart TV would be cool.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at City Lodge Hotel GrandWest. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at City Lodge Hotel GrandWest. Enjoy the water!
Is City Lodge Hotel GrandWest pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at City Lodge Hotel GrandWest?
We found 18 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
