Resort La Ghiaia

Lovely location, great room, luxurious facilities, gorgeous wine, the pool!!!

Shame we couldn't use the hob for cooking but otherwise perfect

Apartments are tastefully furnished and comfortable. It's a beautiful setting in a vineyard.

No cooking facilities, despite certain apartments advertising kitchenette, very poor communication regarding their policies prior to bookings and when checking in. Incorrect marketing regarding availability of breakfast and pet fees/pet tolerance. No food or drinks available to purchase at all other than bruschetta offered if you book a wine tasting. Car required to access local mall to buy supplies or access restaurants. Advertise as pet friendly but provide nothing but restrictions on pets during stay(expect them to be tethered at all times when outside, even if away from communal areas). No privacy or discretion, staff go into apartments you are using and take photo's and remove items such as coffee cups. When we wished to leave after 3 days into our 6 day stay, we were offered a €120 refund of our pet service fees and relating of their policies regarding our 2 dogs, we agreed but at check out they refused to give the refund. After horrendous treatment by the grounds man and office lady, the supervisor was called and he instructed them to pay us. Terrible customer service.

The staff is very helpful and kind. The structure is immersed in a bucolic context between vineyards and olive trees, extremely relaxing. The suite was spacious, very clean and the style of the furniture suited the context, rustic but elegant and welcoming. Full marks for the super comfy bed. Pets are welcome too

Staff very friendly and available to answer any questions. Very calm and the setting is beautiful.

Room was spacious and charming with interior design was well considered. The grounds were quite beautiful despite the fact that all the olive trees were being pruned so branches and foliage left un-retrieved affected any potential picture-taking. Although I did not use them, the pool looked inviting and the gym was well-equipped. Easy drive to train-station for Cinque Terre visit. The receptionist at check-in did her best to accommodate my questions and be helpful. Parking was very convenient and value for money was pretty-good considering location and size of room. Place could be really good if just a few things were addressed with customer service and experience.

Firstly I wouldn't consider this a, "resort" as described - as our interaction with staff was basically only at check-in and with the grounds-keeper who prepared our eggs at breakfast. No activities nor suggestions of things-to-do were really provided to us. So the whole experience felt rather cold - not at all like other BnB's and equivalent spaces I've stayed in Italy where it was a warm reception with engaging and interested hosts. The location is used as an event space and felt more inclined towards that use. The breakfast as previous guests mentioned was predominately prepackaged items with some lunch-meat ham and cheese. The only hot items were eggs at request and some bread we asked to be toasted. Was disappointing as you'd expect a little more attention to food in the Italian countryside. Felt minimal and uninspired. Even just some local cheeses, parma ham and fresh bread would've gone a long way with this. Although as mentioned above the room was nice, it had no sound-proofing so I could hear everything happening in the room next to mine - down to the television programs being watched and brushing of teeth. When the keeper was grinding something in a mortar and pestle below my room in his kitchen it felt like someone was hammering and doing full-on construction. Additionally it was quite cold (mid April) and I had to keep a space-heater running pretty-much 24/7. Since it's a working vineyard, there is notable noise as a result. eg. loading of boxes of wine onto palettes to be loaded on to a delivery truck during (and in the same room) as our breakfast was not particularly relaxing. And when I'd mentioned early-morning work noise, rather than just saying it would be addressed - the grounds-keeper became dismissive and confrontational. He was generally helpful but I wouldn't expect the type of customer service you'd find at a luxury hotel or BnB.

A very beautiful setting . The vineyard and the landscaping was beautiful.

The location is very nice and not far from the city. Very nice staff. Classic easy listening soundtracks every breakfast with Burt Bacharach was sublimely beautiful.

No wifi. Bathroom not practical. Air conditioning very weak even with max power. Very hot and wet in the room Bed sheets replaced/changed the 4th night only. Tons of insects/pest.

Very charming place to spend there few days. Very friendly and helpful personal. I like the style of the rooms, very nice equipped. Bed in one apartmant should be bigger. Nice pool. I would recommend to order their local wine and enjoy the time at the pool.

Very poor wifi in the room. Breakfast was very basic. I would include the eggs, fruit and vegetable.