Casa Cobo Exclusivo Alojamiento en Madrid

- O local é bem decorado e arrumado; - as acomodações são boas; - a cozinha é bem organizada e funcional.

- a localização é boa, mas a caminhada até a estação de metro (Alto de Extremadura) é um pouco longa; - o banheiro tem mau cheiro considerável; - tentei contato com os anfitriões durante a estadia, mas não consegui.

Schoon appartement met twee ruime slaapkamers. Comfortabele bedden. Goede wifi. Rustige buurt. Airco. Goede communicatie met de gastheer. Het ligt dicht bij metro/ supermarkt en restaurantjes. Niet in het centrum maar in de ring eromheen, dat maakt dat je meer tussen de locale bevolking zit wat wij net heel leuk vonden na een dag sightseeing. En het is rustiger en ook goedkoper. het appartement is qua prijs en kwaliteit is prima.

Geen gezellige zithoek, de woonkamer/ keuken is daar te klein voor. Al stond koffie en theefaciliteiten klaar. Er was een tv maar die hebben we niet gebruikt. De douche moet even op gang komen, de straal blijft dan matig maar prima om mee te douchen.

The host changed the refrigerator the next day after its failure. He did all he could to do it asap.

Once we could enter the property the place itself was nice and homely.

Collecting the keys was a nightmare that lasted about an hour. The host was absent, and communication via telephone in English and French was very limited. For those who'd like the details: Already to enter the building from the front gate was ridiculous: the host asked us to randomly buzz neighbours to let us in. When that didn't work he called a neighbour, then we had to call him back to know which neighbour we should buzz, and finally we managed to at least enter the building. The ordeal, however, had just started, since we still had to collect the key to the apartment. Turned out, it was in the host's mailbox and he expected us to slide our finger through the narrow letter-entry-hole and get it. The key was hanging precariously from a hook inside the mailbox. Of course, we did not know this, and when I put my finger in the mailbox the key fell inside the mailbox. What to do then? How to get the key of the mailbox to open it to get the key of the apartment? The whole thing was a pantomine, and even the kind neighbours upstairs came down with tongs to help us to try recover the apartment key from inside the mailbox. It didn't work. After some period of pure panic we got a phone call from Booking.com (thanks a lot Booking!!) and one of their personels translated the host's next set of instructions to us in English. Turned out, the key to the mailbox was hidden under the doormat of the apartment. Once we had that we could open the mailbox, get the key to the apartment and the rest was ok. The other annoying thing was that I had reminded the host of our arrival date and time few days in advance, as per Booking's instructions. The host did not inform me that he would not be around and that the key collection would be so unbelievably amateurish. He did later send me a mail, in Spanish (I don't know it), and on the day we were traveling so I saw it well after the ordeal was over.