Alla Locanda Malandra

Tutto davvero fantastico, non ho altre parole’

Assolutamente nulla che non va

What breakfast

Having to pay another 30 euros extra

Great location and the room was nice and modern with a Samsung smart tv. Windows opened and the lighting was good. We enjoyed our stay at the property.

-the property had a data breach and my card details were stolen. I had issues with fraudsters calling pretending to be them in the months before arrival and reported to the property, no call or email back or even an apology. -air conditioning wasn’t working or adjustable - room got very hot in the night -little bits of ware and tear in the room, that could be fixed easily, let it down. -digital locks opened by your phone was complicated to get in as they don’t unlock until 3pm, so couldn’t store bags prior. -property visited by cleaning staff which was lovely, however just two men in casual clothing, they should have a uniform or ID card, as I didn’t feel sure letting them in my room, just knocking and saying cleaners.

The breakfast we had on the Sunday was good, lots to chose from. The breakfast on the other days of our stay was disappointing. Location was disappointing, would have been nice to have had some information, area map, etc. Every other place we stayed at provided helpful information which was appreciated. We arrived on a Saturday and there was no hot water. We didn't have any hot water until late Monday afternoon. There was no communication as to when we would have some. We had to ask and the person we spoke to didn't seem to know anything. She did find out eventually and let us know. No apologies about lack of hot water and we felt there should have been some compensation given us.