The Highlander Amsterdam

We had a wonderful stay at The Highlander Amsterdam and would definitely recommend it, especially for families and anyone looking for a comfortable hotel in an excellent location. The location is absolutely fantastic. The hotel is right in the heart of Amsterdam, within easy walking distance of Dam Square, Amsterdam Central Station, shopping streets, restaurants and many of the city's main attractions. This made our stay extremely convenient, particularly as we were travelling as a family. Another highlight was the staff. Everyone we met was genuinely friendly, welcoming and helpful. Their warm attitude made us feel comfortable from the moment we arrived. A very nice and unusual bonus is the complimentary drinks available from 12:00 noon until midnight. Guests can enjoy beer, red and white wine, Coca-Cola, Fanta, Sprite, water, sparkling water and other soft drinks free of charge. Being able to come back to the hotel after walking around Amsterdam and simply sit down and enjoy a drink was something we really appreciated. The rooms were very comfortable, the shower quality was excellent, and most importantly, we slept extremely well. Despite being in such a central location, we had a very good quality of sleep. Another thing we really appreciated was how quiet and peaceful the hotel was. Despite its very central location in the heart of Amsterdam, we experienced no disturbing street noise, which made our stay and sleep even more comfortable. Overall, however, we had an excellent experience. Fantastic location, wonderful staff, comfortable rooms, great showers, excellent sleep quality and the complimentary drinks are a huge plus. We would happily stay at The Highlander again on our next visit to Amsterdam. Highly recommended!

If there is one area where we think the hotel could improve, it would be the breakfast selection. The quality was good, but we would have appreciated a little more variety and a wider choice of food.

The hotel is centrally located next to a tram stop near the main train station. It features very modern décor and appears to have "smart rooms" (light switches, A/C, music). The beds were very soft, which I appreciated. The breakfast was plentiful and delicious.

As is so often the case with "smart technology" (especially Bluetooth), I couldn't play music on my iPhone. Communication took place via smart AI chats - which I actually think is great - but the chat has limitations. There was no answer regarding how to call another room, for example.

Location and Room were excellent¡. The breakfast and cocktail bar also excellent¡

Better room lighting at the center (currently all light fixtures are on the room sides)

The staff were wonderful. They have a complimentary mini bar in the libby for you to take to your room, including bottles of wine am snacks. The bed and pillow was very comfortable.

My bath towel had a hole in it. The room and bathroom were very small. To enter the hotel, you had to go down about 10 stairs with your luggage.