Our Habitas Atacama

The place is very comfortable, offers a great view of the mountains, and is very close to Caracoles Street

Beautiful aesthetic. Staff very attentive and welcoming. Happy and friendly. Close walk to town. Food was delicious.

Nothing

An absolutely stunning hotel - beautiful rooms and decor, the pool is super relaxing (very cold in winter but that didn’t stop us from going for a swim!). The staff were so amazing, every single person we encountered was SO lovely and so helpful

It is a 15min walk from the main town of San Pedro, which is fine in the day but the street lights are dim at night time so it makes for an interesting walk home after dinner (though it did still feel very safe!), on the flip side, the hotel being out of the main area does mean that it is serene and tranquil at night!

facilities are pretty, the doorman and restaurant staff are lovely

A lot of poor things: - toilet was clogged - we called several numbers and texted the whatsapp, no one responded on time, fortunately someone picked up and came promptly - one day we were out of the room from 7am to 2pm and no one cleaned the room, we asked for it to be cleaned at 3ish, and the lady, in her rude tone, said she’d leave at 3pm. We texted the hotel by whatsapp, not a single response nor apology - There are no bicycles available, despite advertising. no transfer to the city center - Entertainment program is poor, yoga classes at 10am, knowing that all tours start very early in the morning - Reception personnel were the least professional, certainly not trained to be working in a claimed 4 star hotel - Poor checkout experience, they wanted to charge us twice Would have been fine to pay 100-150 usd per night, but for 300 / night the standards should be dramatically higher