Sealife Buket Resort & Beach Hotel - Ultra All Inclusive

I really liked the beautiful and pleasant hotel atmosphere. The staff was very friendly and, even though most of them didn't speak English, they still did their best to help us. The room was cozy and had a beautiful sea view. The food was diverse and absolutely delicious!

What I didn't like was the lack of proper communication from reception. Upon arrival at 3 PM, my room was still not ready. Additionally, I was interested in the airport shuttle service, which the hotel lists as available for an extra charge. I messaged them both on Booking.com and via email two months prior to clarify the details, but to this day, I haven't received a reply. I also felt that the private beach infrastructure was poorly maintained and definitely needed to be cleaner.

Excellent more than expected

If the receptionist could speak English and not make assumptions. They did not give or my wife a bracelet upon arrival, but insisted that they did.

The hotel’s concept is exceptionally well designed. When you are on vacation, you prefer not to think about what to choose from the menu or where to dine. The hotel alleviates this hustle by providing a wide selection of food and a variety of cocktails that you can easily grab and enjoy while continuing to live a relaxed lifestyle. We were fortunate to have a pleasant room in the 9th block, conveniently located near all activities, which made our stay very enjoyable. The hotel’s strongest asset is its staff, who are incredibly friendly and attentive. They remember you, greet you, and ask about your stay and preferences. From the waitstaff to the General Manager, everyone is very cheerful and genuinely concerned for your comfort. The spa therapists were surprisingly professional; Deva, one of the therapists, is a true expert in her field, employing strong techniques. We also enjoyed massages from Kadek and Devi. Additionally, there was a lady from Bali who performed a facial treatment; regrettably, I did not ask for her name, but she was excellent. Svetlana from the Guest Relations team was almost always present, assisting us promptly with any requests. She approached us several times to check if we needed anything and to ensure we were enjoying our stay. Among the restaurant staff, we particularly noted Zinar and another gentleman who prepared barbecues outside every evening, always with a friendly demeanor. We had a late flight, and the hotel kindly extended our stay. Throughout our visit, General Manager Deniz Bey was consistently present, engaging with guests alongside the entire hotel team.

1. The internet connection was extremely slow. Over the last two days of our stay, it was repeatedly turned off and on. We communicated this issue to the Guest Relations team, who claimed it had been fixed; however, the situation became even worse. 2. The hotel had three pools available: an indoor pool, a large outdoor pool for families with children and adults, and an upper pool that was exclusively for adults. Unfortunately, the adults-only pool was also utilized by children. I once counted twelve children of various ages in that pool. This made swimming there rather inconvenient for us, but we had no other options to choose from.

The food and the location

Very noisy everywhere, the DJ at the pool put really bad music and very loud, really not a relaxing experience . also in the room the was no noise isolation and I had to pud ear plugs to go to sleep.