Residence Inn by Marriott Rochester West Greece

Everything

More breakfast selection

To our surprise there was a courtyard area outside at the hotel. I wasn't aware that it was even there upon booking. It was a nice surprise; there were many tables with chairs, a bbq grill and a basketball court! The room was beautiful, we loved every part of it. We definitely wished we had stayed longer than 1 night. We didn't have time to use the pool but it looked nice. The fitness room seemed to be spacious with well maintained equipment. I couldn't believe the kitchen had granite countertops and a full sized fridge! There were also ample outlets to use throughout the room. The breakfast area and lobby were both very clean and inviting. The staff we bumped into during our stay were very nice and professional. They gave us a snack bag when we arrived which was cute.

Most hotels that I've been to more recently have coffee available throughout the day in the lobby in carafes sometimes even cookies too, however this hotel does not. Not a crazy huge deal, I just assumed it would since it's a higher price point hotel than what I normally would pick. There was a cracked lampshade next to one side of the bed. It didn't affect our stay at all of course. I'm sure they will repair it eventually. The water pressure for the shower was a little lackluster but completely terrible. Pillows could use replacement, they were a little flat and one was lumpy

This property is great! My room was clean and very spacious. I really enjoyed having a small kitchen! The breakfast was fresh and awesome. I traveled with my 2 service dogs and the property was very accommodating. The staff was friendly, greeted me with smiles & humor. The location is near every convenience. This was an all around great stay and I will be back!

Close to restaurants, clean

We were in a room near the elevators. There was a terribly loud sound coming from the wall. It was a humming sound but not near the side with the elevator. We had no body wash in our dispenser in the shower, no sheets or blanket for the pull out. Beds were very uncomfortable.