Paws on Pelham

The location was excellent—close to the harbour while still being on a quiet street, making it a peaceful place to stay. The staff were friendly, helpful, and welcoming throughout my visit. The bed was large and very comfortable, which made for a great night's sleep. I wasn't aware when I booked that the inn is dog-friendly, so I was a little concerned when I arrived and saw several dogs. Thankfully, my worries were unfounded, as it was quiet and I wasn't disturbed by any noise. That said, I think it would be helpful if the inn made this more explicit in its property description so guests know what to expect.

I'd describe the breakfast as quite basic. Personally, I didn't find much that suited my taste, but the kitchen staff member was exceptionally kind and accommodating—she happily prepared a fresh omelette for me on request, which I really appreciated. I wasn't a fan of the paper plates and plastic cutlery, as they made the dining experience feel less enjoyable. Unfortunately, the coffee was also not to my liking. The room itself was clean, although there was a very noticeable smell of bleach, which was quite strong during my stay.

Location was great, the staff was so helpful. My dog was welcomed and comfortable and the designated parking space really helped!

Clean and quaint rooms. The staff was very friendly.

Nothing

We had been looking forward to staying @ PonP; their website is so attractive! However, when we informed that parking is off site and there are a number of stairs for access, we decided to cancel, as one person in our party has difficulty with stairs.

We also didn't appreciate the 12-point, with another 6 to 12 sub points throughout, contract we were requested to sign before arrival. We understand that with pets staying as well there may be more concerns, but we've stayed with 1 or more of our dogs at inns and Vrbo rentals throughout New England, and never been asked to sign something like that. Good grief! PonP staff simply said that that's their policy.